I ordered a pump eight days ago and have not heard anything from Canarsee about shipping or delivery, only the sales order and then my credit card showed they charged it. I tried calling yesterday and twice today and had to leave a message. Still nobody has called me back. Although this afternoon, I received an email with the tracking number showing that they printed the shipping label. The web site showed in stock and usually 5-7 days shipping, so I expected the pump before today, and not to get an email that they are shipping it after I had to remind them about the order. And still no return phone call.
There are a bunch of plumbing suppliers with an online presence, but often I can't find what I need. Either the supplies I need are obscure or just not common, or are pieces to connect to other mechanics in plumbing. However, I found everything I needed at Canarsee.com, and I was impressed that they had not only seats and toilets, but circulator pumps for my boiler. I'm very pleased with my products, and I just wanted to give Canarsee.com a shout out so that others will know about it.
Great prices but they are lying about free shipping over $99. Tried couple times to order (all over 100.00) but each time a shipping fee. Searched for a disclaimer, called, & email-nothing. They operate out of soccer complex not a warehouse! Canarsee prove me wrong!
This company along with its other companies called Nations warehouse and PEX Universe have horrible customer service. They sent me a piece of junk radiator and will not return emails or phone calls so I can return it.
Whenever I place an order through an internet supply I feel like I always get the wrong end of the stick. Either it is via shipping, the difficulty to place the order, or something far worse such as receiving the wrong item in the mail. For the first time I easily made a purchase, overnight shipping, and got it the next day. That is how you make a customer happy.
This Thanksgiving I’m going to be thankful for Canarsee. I feel like every time I need to find something plumbing or heating this website is quickly becoming my go to site. From retrofitting my plumbing pipes to installing an electric heating mat, these guys have great prices, fast shipping, and answer all my questions right away!
Air vents have always been one of my favorite things to purchase through online supplies, but lately I feel like I have been getting horrible quality. Canarsee had a nice variety of air vents to select from, and made my shopping convenient. I ordered a taco air vent for my heating system, and have been living without a worry ever since. Keep good service!
Im a DIY'er and Canarsee.com was an amazing shopping experience. My order was easily processed and delivered promptly. I loved their layout on the website, and how easy it was to use and place an order. I won't be using any other website for all my plumbing needs. I just wanted to leave a positive review for an amazing business. Thank you Canarsee!
Thank you for your glowing review! We appreciate your kind words, and amazing business. It is because of great customers like yourself, that we strive to do better!
Purchased a tankless water heater made by Takagi, to install in my home. The customer representative from Canarsee helped me make my decision by explaining all the pros and cons between the Rheem and Takagi brand. I got the item shipped for free and have been satisfied with it ever since. My shower water becomes hot almost instantly compared to before. Thank you Canarsee Representative, for all your help.
Great service; ordered my 900 ft of PEX tubing and got it in a few short days. Gotta love the prices these guys offer, definite competitors for the future of this industry.
They do not pick up phone they do not respond to email
Do not buy did not deliver product had to work with my Credit card company to stop payment
Called multiple time always voice mail never responded to email
Great supply of plumbing tools from Chanellock I was really satisfied with their diversity. They have everything you could ask for and more. I think I even found a beer opener on the website. Lol
With my old radiant floor heating system in need of maintenance, I was shopping around for some tubing that would not only replace, but last longer than what was originally provided. After reading some reviews, I decided to go with the ½" Oxygen Barrier Pex Pipe by Everhot at the Canarsee store. I purchased 900' feet because I wanted some extra just in case I needed to make repairs or for other uses.
Needless to say I was very impressed. The tubing was very strong while being easy enough to cut and place into the old fittings. It was not long before I was finished running the piping and I could not be more pleased with the results. The polyethylene tubing provides a great application for the heat emanating from the water inside the tubing while the oxygen barrier nature of the product means that I will not have to worry about it corroding any metals as part of the system.
Strong, flexible and easy to install, the Pex Pipe was well worth the low price and I hope to get many years out of this remarkable product for my new floor heating system.
Of course, the 25 year warranty certainly helped me make my decision to go with Canarsee and I received the product within a few days which was just in time for the weekend. Canarsee also provided free shipping which made the purchase even better, which means that I can heartily recommend Canarsee as the place to purchase Pex Pipe and the many other products they offer as well.
You made right decision as all other do when choosing to shop with Canarsee. All our PEX tubing comes with a 25 year manufacturer warranty to help people make that final decision. We stay on top of our shipments to ensure customer satisfaction, glad to see it's paying off!
Love Canarsee Supply for best price policy and fast shipping. Now Canarsee is my favorite pex supply online. Keep doing great job!
Great selection of hard to find sump pumps. Thank you for your good job guys, I am alsways be with you!
Overview
CANARSEE has a rating of 3.3 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. CANARSEE ranks 13th among HVAC sites.
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- Brooklyn, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind review. We at Canarsee try to specialize in making your shopping experience as convenient as possible. Our large inventory is broken down into sections and sub-categories for that exact reason. We are glad you are enjoying your products, and just wanted to thank you for a great review!