CanadaPetCareReviews 777

My letter to the manager explains it all ~

Management,

I must voice my tremendous satisfaction in dealing with your company. I initially ordered Revolution flea product July 24th. After a few weeks of not having received the item, I both emailed and phoned your company to inquire of it's whereabouts. I was told the item had been returned as there was an incomplete address. Why would I not be notified of this? Had I not have called, I would not have learned of this problem. Furthermore, the billing address was the same as the shipping address. I am not sure why one wouldn't reference the addresses for a match. After being told the address was updated, I received email notification on 8/12 that the item shipped. Once again, I wait for several weeks before phoning and being told that the item can be tracked through US Postal Service. I see that the item is in the city of my residence on 9/2 however after a few days, there is no status change. On 9/5, I phone yet again and was told to keep checking with the postal service. Yesterday I send another email saying I still haven't received the item. Today, I receive a reply that a refund is being processed. There is no explanation nor apology.

How can a business survive with this kind of ethic? Dealing with your company has been nothing more than an extreme exercise in frustration. I understand that businesses these days must contain their costs and in doing so will outsource operations such as call centers to other countries however the appropriate training and notification protocols should be in place to mitigate the risk of making customers like myself, extremely unhappy, vowing to never patron you again and worse, posting reviews about it.

I love my dogs - Chi and Yaun very much, so I am very much careful with what I put on them. Your product works perfectly giving total flea protection to my dogs. I am satisfied that I never had problems with my delivery. Thank you guys at canadapetcare.

Ordered two packs of K9 Advantix II and 1 pack of Heartgard Plus for my 3 Labradors from Canadapetcare. Was impressed to find these products at the lowest price anywhere, and the free shipping service has saved me extra expenses. Keep it up. I will be back for more of flea and tick treatments and Heartworm preventives for my dogs

Recently I came across canadapetcare while looking for pet supplies for my 3 beagles. The pet products were all branded and happy to get Advantix on time. I liked your delivery process. It is great. Will be back for next purchase. Thanks!

My flea med, Revolution was shipped from Singapore. It is a Chinese knockoff. Don't trust with your pets.

I am happy to receive K9 Advantix II pack from Canadapetcare.com site. I got this deal at affordable price and started treating my pet for fleas and ticks, as it is high season for this infestation. With K9 Advantix II, all fleas and ticks were killed, and now my pet is free from those annoying pests. I feel very happy to write this review about CanadaPetCare, because you guys save my pet from lots of fleas and my money. I am giving you 5 out of 5 stars.

I was searching around for Interceptor as I was informed that it is not available or manufactured in USA, I came across CanadaPetCare, and was just curious to know how they have it in stock and have it for such a good price, I had a word with the customer representative who advised me that as Novartis had closed down their plant In Lincoln, Nebraska, this product was not available in the US, but it was still available in different location in the world. I was impressed as they were informative, helpful and had the cheapest price online, so I ordered the product and I am proud to tell that I am a happy customer. I have no complaint regarding any services on Canadapetcare.