CampingWorld

Markus thank you.
My partner and I live in our RV which we bought back in October from camping world. We love it. We call it home.

Unfortunately, the last time we had the propane filled we were unable to get it to flow. We were able to talk to a service tec over the phone. He directed us to make an appointment with customer service to see if it was regulator issue.

Being new to the whole RV experience and living in one full time, the thoughts of a regulator issue was scary...no fridge, hot water, microwave, or ac in the month of May in Atlanta ga. Markus helped with setting us up an appointment, and then went above and beyond to squeeze us in. He was extraordinarily nice, helpful, and reassuring, clear on everything. Thank you camping world for hiring and investing in quality people such as Markus.

I would not even give them a 1 star! Camping world Oxford Alabama has made our life missable. And corporate is evil!. So sneaky and liars! Had to take our 2021 camper in 6 times in 11 months! And they made it worse with more repairs each time. Communication terrible. Had to drive there several times to get any information! Hour each way! Will never use any camping world again!

The way Camping world handles warranty issues is an absolute joke in my opinion. Having to send in a request to the manufacturer for approval on things as simple as re caulking a sink or shower surround is pitiful. If the manufacturer has that much distrust in there dealers maybe we should too. Communication is not good either and that goes all the way up in my experiences soo far. Please do yourself a favor don't just bypass Camping World on all sales and issues but run long hard and fast from them.

We bought a camper at camping world a couple of weeks ago. It is a 2021. We have it sitting in our driveway right now and we have the slide out. When we went in the camper to get some of the paperwork that we had stored under the couch, we discovered that everything was soaking wet. It had rained. My husband called Camping World to inquire about this leaking and they said " close the slide when it rains". This is ridiculous. If you are camping and it rains, you take shelter in your camper. Why would you collapse your space while confined inside? This is absolutely insane. We have never had to close our slide with previous campers for rain. Do not give Camping World one penny of your money. They do not stand behind their products. Susan Ward

I think these people would sell their soul for the Almighty dollar. I wanted to sell my 5th wheel and they offer a fair price so I took it to the Alvarado, TX. Location. Upon inspection they said there was $11,000 dollars worth of damage. I went ahead and submitted an insurance claim and the insurance adjuster came back with a final number of $14,900. I'll be danged if the estimate from Camping World jumped to $17,000. They added some writing to the hand written estimate to justify the increase. I will never step foot in a Camping World location again and I would advise everyone else to look at some other options. I know there are reputable companies out there and Camping world is not one of them. BEWARE!

Bought a 2022 Heartland Bighorn for husband to stay in for work. Paid for Elite Good Sam membership. $7000. Salesman told us if your refrigerator goes out no worries. We will come and fix it. You don't have to miss work. 8 days after setup fridge goes dead. Have spent two days on phone with Heartland, 4 camping worlds, husband has driven all over Utah. No one will help. Good Sam says we will tow it but we will not pay for repairs, replacement or reimburse you for hotel. WTH! We will never ever ever buy from them again. 1000 people are going to work at this job and all need trailers. I will be there advising DONT BUY FROM CAMPING WORLD

If there was negative stars they would get them. We walked in to buy a Class A and it was the start of a complete disaster right there. Found two we liked. Test drove one, the other was told it was out of our price range but it wasn't. We had our own financing and they tried to charge us $3k more for that even though agreement had what we agreed on. This company has given us a complete run around and we will never walk back into this place if they were the ONLY ones selling these.

Our RV was there for 3 months for warranty work and it was left unlocked by workers. We had a generator and xbox and our black tank was full when we got it back with waster. Yes it was empty when we dropped it off. Now they are giving us the run around about getting our personal items replaced. Horrible service even at the corporate level. They do not return calls. Customers only matter when you are buying the RV.

Please don't give them any more of your hard earned money. When you need them they will not be there for you! I felt forced into buying the trailer and bullied as I did so, I said I did not want the GAP coverage so he made sure I had it. They totally took advantage of me. I need to resell the trailer due to Medical issues and they sold it to me but will not help me sell it or buy it back for any price! I'm devastated and heart broken... Don't go here! You will regret it!

If you're smart you will never buy from camping world they sold me the biggest junk pop up and it was so stupid it was raining outside so they put it inside and said there was certain things they couldn't show me yeah well we know why it was the worst mistake I ever made in my life canvas was ripped water pump was gone do not buy from them they charged me over $10,000 for this camper

This is the WORST place to buy or have your RV worked on! After purchasing our RV we had it in their shop for warranty repair, that we ended up having to pay $2200 of. They had our RV for 11 months to replace flooring and fix a leak! After getting it back, the leak popped again and now they are giving us the run around. Apparently they don't warranty their warranty work!

Over 8 months in the shop for my brand new rv. They were trying to fix a leaking slide out. Ran over it with a forklift while they had it in there. Attempted to offer us 500 so we wouldn't tell anyone about our experience.

Took my unit in been there over three months. Was told ready for pick up go up there not complete. They left panels off, fresh water pump unhooked, screws out, some trim not reinstalled, and scratches on the metal. So left it there for another almost two weeks. Was told it was complete again returned to pick up and still not complete. Needed paint touched up and they tore rubber on slide out. So still there. Talked to corporate was told they would detail it. Then get a call back saying they just gonna wash it there isn't a detail shop at that location. They do have a shop two miles down the road but it will cost extra. Still have no idea what the bill is yet due to it being a insurance claim. So needless to say my several trips I made plus gas isn't important to them. Stay far away. Would not recommend to anyone at all.

Don't don't don't do business with them. Just don't.
All the horror stories you read online about Camping World are true.
The sale process is nice, and this is the catch, once you get the RV it's all downhill - if you have any issues with the RV- good luck with that. Prepare to fight for any warranty claims, and save money for out-of-pocket expanses.
Repairs times are so long, sometimes in the months.
If you want to sell them back the unit, expect about 15% of your initial cost. (yes, 15%, 85% less of what you paid a year before).
The communication with them is hard, not responsive to email, the channels between them and the manufacture (Keystone in our case) is broken.
If you expect to get any service from other Camping World branches as you travel- forget about it as well.

Don't do any business with them. Do yourself a favor.