Overview
Callie has a rating of 2.1 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Callie most frequently mention customer service, credit card and full refund. Callie ranks 189th among Personalized Gifts sites.
Ordered a cmas gift on November 27th, still don't have it. Was promised an expedited reorder twice, nothing. Tried contacting their "support" team, now they are ignoring me.
Ordered some items and never arrived and no one answers my messages via email or Facebook. Absolutely disgusting
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Placed an order for a gift for a good friend on Nov 28. Still have not received. I'm going to put stop payment on the transaction tomorrow.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered from them over a month ago and still have not got my order. I do not recommend Callie Gifts at all.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I bought an LED memorial lantern from Callie.com in memory of a loved one who recently died. Two of the panels were for quotes of choice, the other two for pictures of my loved one. After several weeks, it was delivered and was the cheapest looking plastic lantern I have ever seen. Looks like it came from dollar tree. I then noticed that the quotes and pictures didn't look right. After putting batteries in it and turning it on, I discovered what looked like pictures of two men in the background of my loved one's pictures and two different quotes overlapping. The corners were peeling off, so I kept peeling them back and there were literally pictures of two men who I didn't know glued to the lantern underneath my loved one's pictures and two quotes I didn't pick out under the ones I did pick. Couldn't be removed. I believe someone decided to return their lantern for whatever reason and instead of Callie disposing of it as they should have, they instead glued my pictures and quotes onto someone else's to save costs. I have never been so dissatisfied from an order. How cheap and deceptive. I should also say that after purchasing this, the emails and tracking information I received were strange, definitely overseas. The order was late and the only contact information on their website was an email. It took days to get a reply about where my order was. I figured I had been scammed and wasn't confident it would be delivered. Overall a sketchy company. Luckily, and to my surprise, they did refund my money after several emails back and forth where they tried to make me accept a replacement, which I was not interested in. It would have taken 2-3 more weeks, which would not arrive by Christmas and I simply did not trust their service. Don't waste your time!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a gift for my daughter's birthday. She still hasn't received it. I placed my order over a month ago. Still no bday gift.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
My package was shipped to the wrong state. After multiple emails explaining THEIR ERROR, they refunded only half! Lesson learned.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
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- Kowloon, Hong Kong
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.