From the business
Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee.
Callie Reviews Summary
Callie has a rating of 4.5 stars from 1,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Callie most frequently mention good quality, golf ball and timely manner. Callie ranks 5th among Personalized Gifts sites.
I made a order in September the 2nd last week out of 3 /2 of my Items received it. And I'm waiting for the Item that you see in this page. I order for my daughter. Getting merry and it was or is a gift for her. And still is October 6 no one says what happens to the order or refund, replace it.Also when you finally have a response same massage over and over I wish we can get a Law investigate or find out these website that think they can get away with it.
Beautiful! Heavy weight for quality, correct spelling engraved name. Really very pretty. Tracking was helpful.
Dear Customer. Thanks for your recognition! We appreciate your support and trust! If you have any other product related inquiry, please feel free to contact us anytime via support@callie.com.
Do not trust in this company…. Keep away from them.
They lie about delivery time… and still im not sure i will receive my item.
They offered 4/6 days and 30 days i placed my order and still do not receive it.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Horrible experience. I bought a leash rack from them — the hooks and the rack did not go together and you cannot put the hooks on the rack (too solid) a complete waste of money. And trying to get your money back from these people? Forget about it —more cheap crap from China.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
On receiving the truck, the packaging was squashed and torn. The truck itself is very very poor quality and the signage stickers are creased and bubbled. Not at all what I had expected for the money. Very disappointing.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
A while ago I purchased Personalized Luggage Straps, which I loved but didn't actually get to use them till last week due to not being able to travel for so long (Covid etc)
I went on 1 trip with 4 flights in total. When I picked up my suitcase from the baggage carousel, the strap clip had been broken and the strap was just loose around my case.
It is obvious that the clip to do up the strap is not good quality if it can not make 1 short holiday
I have let Callie.com know and sent photos of the broken clasp, but as I purchased them over the 99 day warranty period, they will not replace the item.
They did offer 30% of another strap. I declined that offer as I think that a product that only lasts 1 trip is definately not worth the money...
I was not happy with the response from Callie.com and will not be doing business with them again
I ordered a personalized wallet for Father's Day. When I ordered it the site said order today for guaranteed Father's Day delivery. I ordered and chose "super urgent shipping" to ensure the wallet would arrive in time. A few days after my order, I got an email stating that my item could not be shipped. I called customer service and the woman assured me that everything was fine with the shipping and I would receive it in time for Father's Day. Several days after that I received another email stating that they were not able to ship the item. The wallet finally shipped today after over a week of trying to figure it what was going on, and since Father's Day is tomorrow, it will not arrive in time. Save yourself some frustration and NEVER buy from this company.
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a 30x24 canvas personalized. I called them upon arrival and told them that there was wrinkles in it I attached pictures they wrote back saying we can't see any wrinkles. This product is a roll up canvas and it was put into a itty bitty tiny Square sleeve metal so I think I know where the wrinkles came from and they are not replacing this! Errrr
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Ordered 2 memorial lanterns for family and the photos weren't even put on properly. It was cheap and very poorly made.
Absolutely disappointed that I paid $70 each.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Be aware! They show beautiful products on their homepage, but they do not deliver the same. What you see is NOT what you get.
They also do not respond to emails sent to their support email. I only got a response when I logged an issue via PayPal and even then they deny that they've sent an item that does not match what you have ordered.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Extremely poor. First one was ordered as a surprise for me from my wife, frame was damaged, plastic cover was scratched and damaged, and forgot numbers on some dates. Contacted them and offered a 20% refund for errors and damaged frame. After refusing such ridiculous proposal they agreed to fix it and send a new one no extra charge. 2nd frame arrives, again frame damaged, screen damaged and AGAIN mistakes in the dates.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I have ordered customised family name necklace and spent $80 haven't received yet. I have contacted to support and received their response with tracking detail that shipment has delivered to collect from parcel collection please collect from address below with your calling card.
No address mentioned and what is that calling card? I have asked them to update with address but no response
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a custom baseball necklace they said it will arrive on Feb 27 or Mar 3rd after seeing all the review I was scared I felt like there was no hope waiting for it but it came earlier than I thought and the design everything was on point honestly callie
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Been waiting since last year for my products to be delivered. Scam company beware! They kept promising goods would arrive but never came and now they don't reply
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Very misrepresented. Too small of board so when you apply the hooks, it doesn't resemble the dog snout or lips. Comes from china so can't return.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Spent almost 100 dollars, I did receive my product, LATE but it came. It was total JUNK! Was three specialty necklaces that looked NOTHING like the photos I sent. They did respond, once, saying they would redo one of them, but since then (and multiple messages from me) I haven't heard jack crap! I suspect I'll NEVER get the remake. DON'T ORDER FROM THIS HONG KONG CRAP BUSINESS! I wish I didn't even have to award them with one star because they deserve NOTHING!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
My item took 8 weeks to arrive they said I could have a refund no return address no refund this company is very hard to get hold of no customer service
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Don't pay for expedited shipping! Paid $22 to have by Christmas Eve. Delivered Dec 27th.
Ordered the personalized phone cords. Plastic names look cheap!
I ordered two very special necklaces for my mother and step mother for Christmas November 29th expecting to recieve them by December 21st or 22nd still have not recieved their gifts and after emailing the callie company I'm still waiting on a response. 80$ out and had nothing for two of the most special women in my life on Christmas. After reading the reviews I have no hope of receiving my items which is highly highly upsetting because who has money to throw around like that.
I ordered in November and supposedly the item has been in transit since December 5th and the thing shows my order weighs 0.157 grams (less than 1 lb?) I ordered a customized canvas and a personalized apron so it should weigh more than that. Anyway, it still updates with tracking info, but it is all so vague and doesn't say where specifically in transit it is. I call bull$#*! and I spent $80 some odd dollars. I still hope to get my items, but I wouldn't recommend this company and I would have never ordered from them had I realized it was from China, as I've never had a good experience ordering from companies there.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.