From the business
Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee.
Callie Reviews Summary
Callie has a rating of 4.5 stars from 1,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Callie most frequently mention good quality, golf ball and timely manner. Callie ranks 5th among Personalized Gifts sites.
I orederd 2 tree names … both pretty BUT only ONE came in the correct order…when I contacted them explaining this a few times they kept telling me to take the paper off of it … I guess the words and order works magically be correct! They are not willing AT ALL to either 1) make me another one ( I would have sent the other one back) and do it correctly OR 2) send me my refund back … horrible since it was their mistake in the first place! Horrible horrible customer service!
I should have done more research. Poor customer service. I ordered my MIL'S Christmas gift on 12/5 and paid for expedited shipping (with a delivery estimate of 12/16-12/18. I contacted them on 12/16, as I hadn't heard from them regarding shipping. The responded saying that the item was ready to ship and that I'd receive notification soon. I didn't, but I checked the order details page and saw it shipped, with a delivery estimate of 12/27! I contacted them again, saying that was unacceptable. They said they could not refund my expedited shipping cost, as I paid the shipping carrier, not them. Deplorable customer service. I absolutely will never ever order from this website again and would dissuade anyone considering them to look elsewhere.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a gift for my daughter's birthday. She still hasn't received it. I placed my order over a month ago. Still no bday gift.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I had an ornament made for my best friend. I paid for expedited shipping... And the normal shipping had it due here at the latest in the 10th. I've reached out.they say my orders finished and I'll get shipping info... And wish me a merry Christmas.
And I've gotten no shipping info or my purchase, its the 16th today. The last time I heard from them was 3 days ago again saying my order was ready and would be shipped and I'd get an update.
I won't use them again.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Waited weeks to receive my order and what I received was not what I had ordered. It was a Christmas gift and won't have time to order again and have it here in time. Signed, One very unhappy first time customer.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
What I ordered was different to what arrived - completely different. When I contacted them - my email was ignored. Contacted again. Nothing.
Be really careful.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
We made the mistake of ordering from Callie over a month ago. We were told that estimated delivery would put the item here in time for Christmas (estimated delivery date Dec 14). It is the 14th of December and the item is still in China. While I cannot comment on the quality of the item yet, I can tell you that they are dishonest in location and time for shipping.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Ordered some items and never arrived and no one answers my messages via email or Facebook. Absolutely disgusting
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Placed an order for a gift for a good friend on Nov 28. Still have not received. I'm going to put stop payment on the transaction tomorrow.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
It's just cheap rubbish. Not worry any money you spend. I ordered three necklaces for Christmas presents. Came totally different items. Very disappointed.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Am extremely unhappy with the sizes of each blanket! They are on the smaller side They are not what they look like in the pictures! I've never ordered on before and this has made scared to ever they're online again. I really hope you make this right. Out of 9 blankets 7 of them have seam issues
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered from them over a month ago and still have not got my order. I do not recommend Callie Gifts at all.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered 14 blankets, all personalized of course. They not only were 1-2 inches shorter than advertised, the blankets were thin and poor quality. The blanket looked like it was several years old and was coming apart. I emailed them right away, so I am awaiting to hear back how they respond to my request. I should have read the reviews first, or I would not have bought from this company. Very disappointed in the quality of their product.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I love my nursing bag but the monogram is peeling after only less than a month. I will never order nor will I recommend this company to anyone. They have a lot of bad reviews. I wished I had checked that first
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
My monogram bundle wrap for a baby boy would have been perfect, but the letters were made of cheap paper lettering. Not what was shown on the picture. Horrible.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I wanted to place an order for 13 blankets which is a huge order in November. I noticed all over their site said receive by Christmas. I needed these before Christmas Day. I asked them twice if this could be possible. Their final answer was to go to another company. Who does that? So happy I didn't place an order. I agree with Just Don't Do It!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I hope you do your hmwk and read reviews before you purchase. Never got package and like many others here company says to ask neighbors. Package says it was delivered at 1:00 am. Really? What a scam. Company wont reimburse or replace.
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Ordered their custom golf ball marker so I could put a personalized logo on my golf balls. Was three weeks late. Then the marker only worked for five times before it stopped printing. A total waste of money and time. Total scam!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I purchased a gold heart-shaped necklace with my 5 grandchildren's names on it. The lettering is nothing like the photo, it is so small and indecipherable even with my glasses on.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ORDERED IN AUGUST, BUT MY ORDER HAS NOT ARRIVED YET.
WHEN I TRACKED MY ORDER IT SAID IT REACHED THE DUBAI SORTING CENTER, THEN SHIPPED BACK AGAIN TO IDK WHERE IN CHINA AND THE STATUS IS STILL IN TRANSIT. IT IS REALLY A HEADACHE! NOT EVEN DESERVING FOR 1 STAR.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your standard. But after checking your corresponding emails with our customer service, it looks like we crafted as your order confirmation email request. Could you please double check again? Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.