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CallieReviews 882

4.4

From the business

Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee.


callie.com
Kowloon, Hong Kong
+72
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Callie Reviews Summary

Callie has a rating of 4.4 stars from 882 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Callie most frequently mention good quality, golf ball and timely manner. Callie ranks 5th among Personalized Gifts sites.

This company responds to reviews on average within 2 days
Nevada
1 review
3 helpful votes
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I Tried to Order
November 27, 2023

I wanted to place an order for 13 blankets which is a huge order in November. I noticed all over their site said receive by Christmas. I needed these before Christmas Day. I asked them twice if this could be possible. Their final answer was to go to another company. Who does that? So happy I didn't place an order. I agree with Just Don't Do It!

Date of experience: November 27, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Texas
1 review
3 helpful votes
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Read before you purchase
November 27, 2023

I hope you do your hmwk and read reviews before you purchase. Never got package and like many others here company says to ask neighbors. Package says it was delivered at 1:00 am. Really? What a scam. Company wont reimburse or replace.

Date of experience: November 27, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Illinois
1 review
6 helpful votes
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Golf ball marker is junk
November 13, 2023

Ordered their custom golf ball marker so I could put a personalized logo on my golf balls. Was three weeks late. Then the marker only worked for five times before it stopped printing. A total waste of money and time. Total scam!

Date of experience: November 13, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Australia
1 review
3 helpful votes
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Disappointed
November 2, 2023

I purchased a gold heart-shaped necklace with my 5 grandchildren's names on it. The lettering is nothing like the photo, it is so small and indecipherable even with my glasses on.

Date of experience: November 2, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

AE
1 review
3 helpful votes
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DONT ORDER FROM HERE!
October 24, 2023

I ORDERED IN AUGUST, BUT MY ORDER HAS NOT ARRIVED YET.
WHEN I TRACKED MY ORDER IT SAID IT REACHED THE DUBAI SORTING CENTER, THEN SHIPPED BACK AGAIN TO IDK WHERE IN CHINA AND THE STATUS IS STILL IN TRANSIT. IT IS REALLY A HEADACHE! NOT EVEN DESERVING FOR 1 STAR.

Date of experience: October 24, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Florida
1 review
22 helpful votes
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Very SADDDDDD
October 6, 2023

I made a order in September the 2nd last week out of 3 /2 of my Items received it. And I'm waiting for the Item that you see in this page. I order for my daughter. Getting merry and it was or is a gift for her. And still is October 6 no one says what happens to the order or refund, replace it.Also when you finally have a response same massage over and over I wish we can get a Law investigate or find out these website that think they can get away with it.

Date of experience: October 6, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Tennessee
1 review
1 helpful vote
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Silver seam ripper
October 7, 2023

Beautiful! Heavy weight for quality, correct spelling engraved name. Really very pretty. Tracking was helpful.

Date of experience: September 21, 2023
Callie C. Callie Rep
12 months ago

Dear Customer. Thanks for your recognition! We appreciate your support and trust! If you have any other product related inquiry, please feel free to contact us anytime via support@callie.com.

Florida
1 review
4 helpful votes
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They are not reliable.
September 19, 2023

Do not trust in this company…. Keep away from them.
They lie about delivery time… and still im not sure i will receive my item.
They offered 4/6 days and 30 days i placed my order and still do not receive it.

Date of experience: September 19, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Florida
2 reviews
6 helpful votes
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Do not buy from Callie!
September 8, 2023

Horrible experience. I bought a leash rack from them — the hooks and the rack did not go together and you cannot put the hooks on the rack (too solid) a complete waste of money. And trying to get your money back from these people? Forget about it —more cheap crap from China.

Date of experience: September 8, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Australia
1 review
3 helpful votes
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No happy.
August 23, 2023

On receiving the truck, the packaging was squashed and torn. The truck itself is very very poor quality and the signage stickers are creased and bubbled. Not at all what I had expected for the money. Very disappointing.

Date of experience: August 23, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Australia
1 review
5 helpful votes
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Not good Quality
August 16, 2023

A while ago I purchased Personalized Luggage Straps, which I loved but didn't actually get to use them till last week due to not being able to travel for so long (Covid etc)

I went on 1 trip with 4 flights in total. When I picked up my suitcase from the baggage carousel, the strap clip had been broken and the strap was just loose around my case.

It is obvious that the clip to do up the strap is not good quality if it can not make 1 short holiday
I have let Callie.com know and sent photos of the broken clasp, but as I purchased them over the 99 day warranty period, they will not replace the item.
They did offer 30% of another strap. I declined that offer as I think that a product that only lasts 1 trip is definately not worth the money...
I was not happy with the response from Callie.com and will not be doing business with them again

Date of experience: August 16, 2023
Arizona
1 review
3 helpful votes
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Worst company ever!
June 17, 2023

I ordered a personalized wallet for Father's Day. When I ordered it the site said order today for guaranteed Father's Day delivery. I ordered and chose "super urgent shipping" to ensure the wallet would arrive in time. A few days after my order, I got an email stating that my item could not be shipped. I called customer service and the woman assured me that everything was fine with the shipping and I would receive it in time for Father's Day. Several days after that I received another email stating that they were not able to ship the item. The wallet finally shipped today after over a week of trying to figure it what was going on, and since Father's Day is tomorrow, it will not arrive in time. Save yourself some frustration and NEVER buy from this company.

Date of experience: June 17, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Illinois
1 review
1 helpful vote
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Damaged canvas
June 16, 2023

I ordered a 30x24 canvas personalized. I called them upon arrival and told them that there was wrinkles in it I attached pictures they wrote back saying we can't see any wrinkles. This product is a roll up canvas and it was put into a itty bitty tiny Square sleeve metal so I think I know where the wrinkles came from and they are not replacing this! Errrr

Date of experience: June 16, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Australia
1 review
2 helpful votes
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Waste of money
June 5, 2023

Ordered 2 memorial lanterns for family and the photos weren't even put on properly. It was cheap and very poorly made.
Absolutely disappointed that I paid $70 each.

Date of experience: June 5, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Sweden
1 review
2 helpful votes
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Be aware! They show beautiful products on their homepage, but they do not deliver the same. What you see is NOT what you get.
They also do not respond to emails sent to their support email. I only got a response when I logged an issue via PayPal and even then they deny that they've sent an item that does not match what you have ordered.

Date of experience: May 4, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Canada
1 review
8 helpful votes
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Frame
April 14, 2023

Extremely poor. First one was ordered as a surprise for me from my wife, frame was damaged, plastic cover was scratched and damaged, and forgot numbers on some dates. Contacted them and offered a 20% refund for errors and damaged frame. After refusing such ridiculous proposal they agreed to fix it and send a new one no extra charge. 2nd frame arrives, again frame damaged, screen damaged and AGAIN mistakes in the dates.

Date of experience: April 14, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

California
1 review
3 helpful votes
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Don't Buy with them
March 1, 2023

I have ordered customised family name necklace and spent $80 haven't received yet. I have contacted to support and received their response with tracking detail that shipment has delivered to collect from parcel collection please collect from address below with your calling card.
No address mentioned and what is that calling card? I have asked them to update with address but no response

Date of experience: March 1, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Australia
1 review
2 helpful votes
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Best necklace delivery
February 25, 2023

I ordered a custom baseball necklace they said it will arrive on Feb 27 or Mar 3rd after seeing all the review I was scared I felt like there was no hope waiting for it but it came earlier than I thought and the design everything was on point honestly callie

Date of experience: February 24, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Australia
1 review
22 helpful votes
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Scam company
February 13, 2023

Been waiting since last year for my products to be delivered. Scam company beware! They kept promising goods would arrive but never came and now they don't reply

Date of experience: February 13, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Oregon
1 review
6 helpful votes
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Dog leash hooks
January 30, 2023

Very misrepresented. Too small of board so when you apply the hooks, it doesn't resemble the dog snout or lips. Comes from china so can't return.

Date of experience: January 30, 2023
Callie C. Callie Rep
12 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.