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CallieReviews 882

4.4

From the business

Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee.


callie.com
Kowloon, Hong Kong
+72
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Callie Reviews Summary

Callie has a rating of 4.4 stars from 882 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Callie most frequently mention good quality, golf ball and timely manner. Callie ranks 5th among Personalized Gifts sites.

This company responds to reviews on average within 2 days
Puerto Rico
1 review
0 helpful votes
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Great floor mat
June 10, 2025

It came much prettier than I ever expected just a bit pricey.

Date of experience: May 31, 2025
Colorado
1 review
0 helpful votes
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Perfection
June 10, 2025

Received my labels and they were perfect! Will again order!

Date of experience: May 31, 2025
Indiana
1 review
0 helpful votes
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Love my rings
June 9, 2025

I have ordered 2 rings. One I call my family ring I got first and the second one is my Mother's ring I love them both. Very well made

Date of experience: May 30, 2025
Virginia
2 reviews
0 helpful votes
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GRANDSON'S BIRTHDAY PRESENT
June 9, 2025

My grandson is having a birthday in August; works as a Home Builder Project Manager! Has taken up golfing as a "wind-down" sport and I thought the golf ball identifier (initials on a stamping device) would be perfect! Quality item and I know he will love it!

Date of experience: May 30, 2025
New York
1 review
0 helpful votes
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Great!
June 9, 2025

Loved the items. Exactly what I expected. Going to perfect for our party

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Moms Baseball Bag
June 8, 2025

I'm always a little hesitant about ordering from a Facebook page as I've been burned a couple of times. And God rest their soul if I ever find those thieves! BUT this company, Callie, is legit! The product is very well made at a great price! It's a custom made product so it took a couple of weeks which is fine. I will definitely order from Callie again! THANK YOU!

Date of experience: May 29, 2025
New York
1 review
0 helpful votes
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I'm genuinely impressed with this product! The quality exceeded my expectations – it's well-made, beautifully designed, and feels premium in every way. It arrived quickly and was packaged carefully. You can tell a lot of thought went into the details. I've been using it for a while now and it works perfectly.
Customer service was also excellent – very friendly and responsive. Overall, this has been one of my best shopping experiences. I'll definitely be back for more and will recommend it to my friends!

Date of experience: May 26, 2025
Spain
1 review
2 helpful votes
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Do not fall for this rip off. Cheap, cheap, cheap. So disappointing! The value is not even 1€. Trust me. Not worth it.

Date of experience: May 21, 2025
Callie C. Callie Rep
2 months ago

We are so sorry about the experience that you're having with us. We offer a 99-day warranty and dedicated customer service. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

France
1 review
0 helpful votes
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I am very pleased with my recent purchase! The product arrived earlier than expected and was packaged with great care. The quality exceeded expectations - durable, stylish, and exactly as described. When I had questions about sizing, the customer service was quick and friendly. The smooth checkout and fast shipping made for a 5-star shopping experience. Highly recommend this seller and platform for a hassle-free shopping experience! Will definitely be back.

Date of experience: May 20, 2025
Australia
1 review
2 helpful votes
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I ordered 2 Easter themed items for my grandsons. All arrived in time but one broke before it even got used. I have sent 3 emails including pictures so far over the last 3 weeks and zero response. Just ONE of my grandsons now does not have an Easter gift.

Date of experience: April 3, 2025
Callie C. Callie Rep
3 months ago

We are so sorry about the experience that you're having with us. After checking, our customer service team already replied to your corresponding email on April 27th, could you please reply back to us at your earliest convenience?

Saudi Arabia
1 review
7 helpful votes
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Unreliable
March 31, 2025

I have placed an order over 30 days, with continues follow and discussion the supplier failed to deliver and did not support by sharing courier information after repeated requests. They are a scammer who do not fullfil the order request and ask you to reorder.

Date of experience: March 21, 2025
Callie C. Callie Rep
4 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

GB
1 review
2 helpful votes
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Disappointed with product, writing back to front, the gift was special for my wife for looking after me when I was laid up after an operation

Date of experience: February 26, 2025
Callie C. Callie Rep
5 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. Could you please remove the protective film from this product, then you will see which side is the front and which is the back. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

Iowa
1 review
0 helpful votes
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Rings.
February 17, 2025

Recently ordered rings when receiving the first rings 3 stones were same color I contacted Callie they sent out second set of rings same as the first set. I contacted them again for the address to return for a full refund. They wouldn't give me a address. Instead they offered me 79% back if the $97.00 I spent. Which was $25.55& 25.22 not what I wanted. I have taken pictures if the rings with inside lighting and outside lighting as they tell me they're slightly different in color. The rings were suppose to be 2 Feb 1 may n 1 June. The Feb and June stone are the exact same color. Now Callie has stop responded even after I forwarded them the pictures from inside and outside lighting. Not a good way to start out a new year and not good in the buisness. Let's really make Callie popular. Picture one is inside lighting and picture two is outside lighting. I can sure see that the 3 stones are same color so so so so sad

Date of experience: January 7, 2025
Callie C. Callie Rep
6 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

Wisconsin
1 review
2 helpful votes
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Disappointed
February 10, 2025

Customer service stops after credit card is received. Item stated it would ship within 3 days...it took 2 weeks. When asked to cancel due to the delay they refused to give full credit. Delivery stated 1-2 days but took over a week. Item ships from China...website does not disclose this. If outside of China, I would advise not to order from this company.

Date of experience: February 6, 2025
Callie C. Callie Rep
6 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help! We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Florida
1 review
0 helpful votes
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This is unbelievable our first experience with this service is horrible. We purchased a nice purse for a present for our niece and it got "delivered" somewhere else. No address, no contact no way to pick it up with just a zip code far away from any of the places it should be. Customer service is basically non-existent. It should've arrived at our home the address was complete and well written in the account.

Date of experience: January 15, 2025
Callie C. Callie Rep
6 months ago

We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Australia
1 review
0 helpful votes
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Unsatisfied
January 17, 2025

WOW this is a joke we're not happy with our end product if this review this is meant to deter us from warming people off it's not working put it is a hassle we'd never buy from here again

Date of experience: January 17, 2025
Callie C. Callie Rep
6 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

Wisconsin
1 review
7 helpful votes
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Very bad company
January 9, 2025

I placed an order in the beginning of December, have yet to receive my package! The customer service team told me to pick my package up as if I can just drive to another state to do so, after that literally all of my emails have been ignored.

Date of experience: January 9, 2025
Callie C. Callie Rep
7 months ago

We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Texas
1 review
3 helpful votes
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Don't order from this company.They promise a delivery before Christmas but didn't deliver. Then a day after Christmas they send me an apology and promise to deliver the product I purchased and it never gets delivered to me. They send me a notification that it was delivered but tells me I have to go and find it by asking my neighbors if they got it. I expressed that I shouldnt have to bother my neighbors with this because if they would ha e received it, they would have given it to me...No response from Callie Gifts...So I lost my money...

Date of experience: January 5, 2025
Callie C. Callie Rep
7 months ago

We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

GB
1 review
5 helpful votes
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Cheap looking gifts
January 3, 2025

My mam ordered 2 personalised tree "things*, yet they look nothing as advertised, they cost her £70 but i wouldn't have payed £20 for them, totally rubbish, I've been trying to get them returned since the day they arrived yet callie just keep going round in circles avoiding the return, i wouldn't buy from these ever again and if I could find out who it is that I make a compliant against them i would, my next step is to get her money back from her bank

Date of experience: January 3, 2025
Callie C. Callie Rep
7 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

GB
1 review
4 helpful votes
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Do not buy
December 30, 2024

I had 1 thing off Callie. Quality was abysmal, tried to send back, won't accept, please avoid this company, They say they have a 90 day return policy, but don't honour it!

Date of experience: December 24, 2024
Callie C. Callie Rep
7 months ago

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.