California Pet Pharmacy

I am writing from Hickory, North Carolina. That's at the Foothills of the Blue Ridge Mountains, North of Charlotte, home of The Panthers, NFL. The last time I was in California was in 1969 at the Marine Corp Recruit Depot in San Diego.
I have to say CPP gets our Miniature Schnauzers (4) their meds in less than a week. To me that's very important. CPP gets the meds here quicker that the company up north on the east coast. I don't give out 5 stars very often, so you know I think very highly of CPP.
Thanks CPP,
Bill W.

I paid for 24 Hartgard Chewables (4 boxes of 6) and received only 20 Hartgard Chewables:
(2 boxes of 6, and 2 boxes that had been previously opened and hand annotated as '4' with 4 each).
I sent photos of the boxes, description of the issue, original order, and customer service is behaving as though I am a scam artist - because I am asking for the addition of the additional four (4) chewables.
Quality Control, Customer Service, and Resolution are sorely lacking.

First, let me say that their prices seem more than fair. That is the only positive thing I will say. I placed an order and after 6 days of waiting I decided to go look at my order on their site to see what was going on. I had not heard anything from them since placing the order so I was under the assumption that all was good. Go to the site, order cancelled. When I contacted them about it all they told me to do was refer to the first email they had sent me saying ~thanks for ordering blah blah blah, processing your order now blah blah~ so I emailed them back saying that they didn't answer my question at all by referring me to the first worthless email. After that, they decided to actually give me some real info in saying that they do no ship to my state. The only advice they had for me was to change my shipping address to a state that they ship to. Are you kidding me with this crap? So not only did my order get cancelled, but they didn't even inform me about it so I was left sitting there waiting for nothing. Customer service is a joke. Do no recommend.

I had purchased from California Pet Pharmacy in the past. A few months back, I purchased Trifexis for my dog. She had taken it for over a year. Last month I gave her her monthly dosage. Within hours, her behavior changed. She became lethargic, hiding under the bed, and stumbling as she tried to walk. She also vomited several times. I called CPP to get help, file a complaint and to try and get a refund. Also, when the Trifexis arrived in the mail, it was not in the original packaging. It was in a prescription pill bottle. They told me to call Elanco (the maker of Trifexis) and would not issue a refund. They told me that they could not help me. Great customer service, huh? Even Elanco couldn't help me because the Trfiexis didn't come in the original packaging. It took a couple of days for my dog to become herself again. I took her to the vet as well for bloodwork and a urinalysis. I will never buy from CPP again.