ByteTag

Received my 2 Bytetags and went to the app to set up an account. The password input doesn't allow you to check what you've typed in for your password. As a result, if you hit a wrong key you don't know it and your password is good for nothing. Most sites give you a way to reset it. They don't. There is NO PHONE NUMBER associated with this company. NONE. ZIP. NADA I discovered their BBB rating is F and they are a scam, never respond to emails. DON'T PURCHASE FROM HERE!

Excellent product! I have not taken it off of my four dogs since I got them! My dogs get out frequently and this has already saved me with someone finding my pup! I highly recommend!

The tags are cute but defective. I had them for a week and the top plastic fell off of both. I emailed asking a refund and received no response. Definetly nor worth $20 each.

Only had it for a week dog was able to remove it. Not worth getting, she's not even around other dogs so I don't understand how she was able to remove it

I love the QR code tag! It works great and always gives me an alert when it is scanned. It shows the scanning party the appropriate information and also looks cute on her collar!

SO MINE BROKE AFTER A WEEK AND I EMAILED THEM AND THEY SENT ME A REPLACEMENT THE SAME DAY I AM SO IMPRESSED. THE TAG IS SUPER COOL TOO YOU CAN PUT WHERE YOUR ANIMAL LIVES, THE VET, MEDICATIONS ECT... I AM SUPER HAPPY

In a nutshell, they took my money, never sent a product and customer service ignores you. Details: I recently got a rescue dog and thought this product looked good for helping locate him should he escape. I ordered a tag and the company created a shipping label so they could bill me. A week later I tracked it but it had not shipped yet so I emailed their customer support to either ship the order or cancel and refund. Turns out it never shipped... They claimed a glitch in their system allowed them to sell inventory they didnt have but they would ship my item soon. I again requested the order be canceled and my money refunded. No answer. 7 days later I received an email stating that my package had been lost in shipping. Um, hold on... I thought they didnt have inventory? Whatever. Again I asked for a refund and again, received no response. It is almost 4 weeks since they took my money and I still have no item, it has not shipped and they have not refunded my money. I am now dealing with PayPal to assist with the refund since the company refuses to acknowledge my request.

It has been 3 weeks and nada- this will be updated if I ever receive the tags. It is unfortunate that they don't even send a confirmation email.

Great idea, poor execution. Our dog is active, but not crazy; 2 months in, no it's no longer scannable.

You literally write a social media profile for your pet! The QR code is such an amazing idea and all the details you can put in is insane!

Two days after receiving it, the plastic cover came off. Not impressed. I would have thought $20 would have been made better.

After less than a year the layers separated and then the tag fell off and is now lost somewhere outside.

I get false scan notifications every day! It's an easy to guess link and anyone can hack their system to send scan notifications.

They were super cute and sleek. Good quality and my cats don't seem to mind them. Was super easy to set up!

Never received my order. Lost $88. Placed order the end of Nov and as of now have never received any product.

Do not buy. The dogs lost them right away, found in the house, they broke off the key ring. Useless junk.

Total scammers, disgusting customer service, bottom of the barrel trash bag losers.

I placed an order that they didn't ship (even though their site says 1-2 days) and it's been a week and a half. I decided against the order since they were taking too long, AND I read the terrible reviews all over social media. I checked their website and it says they accept returns up to 30 days after the item is delivered, and up to 60 days for an exchange. My order hasn't even SHIPPED yet, so I emailed them and asked them to cancel my order. Some loser comes back and says holiday sale tags are final sale as depicted on their website... So I go back yet AGAIN to the site to see where it says that, and it says NOTHING about that. I start to process an order to see if maybe it shows up in my cart saying sale items are final sale, and again... NOTHING. When I emailed them the screenshot showing them their OWN return policy, they go radio silent. SUCH TRASH. You will meet your demise and be out of business faster than you will ever even think to imagine... Because while you may get the sales NOW, word will spread faster on how much of a scumbag "company" you are, and you'll go from ahead of the game, to begging for scraps from loan shark investors to try and keep you afloat. TRASH.

Also, to anyone out there, please read social media reviews, and the review on their paid for ads on social media. Drowned out by people who JUST got their order and are happy with it, are complaints from people who were initially happy but are upset with either customer service, the product itself or their "warranty". So many people are complaining that the tag worked for a month, and then stopped. Complained that it broke and were told they'd get a replacement and never did, and so much more.

Very disappointed. I ordered 3 tags and they never arrived. Tried to contact the company 3 times and never heard back.