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BuyBackTronics

Overview

BuyBackTronics has a rating of 3.7 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyBackTronics most frequently mention fair price, great experience and easy process. BuyBackTronics ranks 5th among Mobile Phones sites.

service
7
value
7
shipping
7
returns
4
quality
6
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Florida
1 review
0 helpful votes
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Easy
January 31, 2024

From start to finish this was a very easy process. It was easy to send my phone to them with the mailing box provided by them. Instructions were so easy I was amazed. They sent the check just as they said they would. They answered the few questions I had to my satisfaction. I will do this again when I have a device I want to sell.

Date of experience: January 31, 2024
North Carolina
1 review
0 helpful votes
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Always a great deal!
June 22, 2023

Trading in devices with BuyBackTronics has always been an easy experience.

They are truthful and honest. If you send them a device that is in better condition then what you state, they make sure you get the price you deserve.

They are the only trade in company i will work with.

Date of experience: June 22, 2023
Texas
1 review
0 helpful votes
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Effortless
August 11, 2022

The entire process was streamlined and easy for me to follow. I paid for the shipping material, which was reasonable and made the process even easier. Payment for my device was quick. Could I be any happier? No. Excellent all around.

Date of experience: August 11, 2022
Connecticut
2 reviews
5 helpful votes
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I have sold them many devices. One time they scratched my ipad and the last time they told me my iphone had a very small scratch. I take pictures of all my devices before I send them back. The ipad they did in-fact put the scratch the iphone the picture of the scratch and my picture I had are not even close. I suspect this is unscrupulous new business practice of theirs. (note the iphone had a case and screen protector since day one and the original box, charging cable and ear buds. All never used)

Date of experience: December 2, 2020
California
2 reviews
0 helpful votes
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Excellent Service
May 7, 2024

From the approximation of the value of equipment to receiving the payment quickly upon approval.
It was an excellent experience overall! I will use it again in the future!

Date of experience: April 23, 2024
Ohio
2 reviews
0 helpful votes
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Awesome site
April 28, 2024

It was easy to sell my phone. They sent the box to mail it in, and replied very quickly that they had received it and paid the money! Would definitely use again!

Date of experience: April 18, 2024
Kentucky
1 review
0 helpful votes
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Fraud / scam
March 4, 2023

These people will give you a quote on line of a high price than when they get your phones. They will email you and low ball you on the quote and tell you your phones are stolen or they are locked I sent them 2 phones in excellent condition, one phone was only used for 2 months they offered me 400.00 less when they received the phones so all together they offered me 630.00 less than what they quoted me on line so don't believe them one would better offer sell them on street corner some where than to them they fraudulent scammers. They need to be shut down!

Date of experience: February 2, 2023
Georgia
1 review
0 helpful votes
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Good price for phone easy shipping
August 10, 2022

Good price for phone easy shipping. They gave me the best price that I compared with several other sites. Shipping to them was easy. The check took a couple weeks to get to me but when I received it it was for exactly what they had quoted me.

Date of experience: August 10, 2022
California
2 reviews
0 helpful votes
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Very happy I found this company
August 10, 2022

My experience was seemless. They emailed a label, I packaged my items, sent them. They notified me they received them and then the money was in my paypal account. PayPal is the method I chose, but they give other options. Will definitely go this route again once i'm done with my current devices. By the way, they offered the most money.

Date of experience: August 10, 2022
Virginia
3 reviews
0 helpful votes
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Easy Process
December 15, 2022

I got the quote online in just a few minutes, if even. I was notified during the whole process. I was a little uneasy about using the e-check. So I said the heck with it, and I picked that option to get my money. I was notified of the amount, and within, I think, 24 hours, I had the email to print the check. Had no problems depositing the check. The whole process was easy.

Date of experience: December 15, 2022
Kentucky
1 review
0 helpful votes
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Excellent service
April 9, 2023

This is the second time we have sold a phone to Buy Back Electronics and just like the first time it went flawlessly. Very happy with them and we will use them again the next time we have electronics to sell!

Date of experience: April 9, 2023
Michigan
1 review
0 helpful votes
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I was originally offered $26, but after receiving the phone Buy Back reduced the offer to 16$. I said I reluctantly agreed but felt the phone was still in very good condition. Upon reviewing they agreed to the 26$ offer.

Date of experience: August 10, 2022
Colorado
1 review
0 helpful votes
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As agreed
June 22, 2023

It was a good experience. I was a bit nervous to send in the phone before payment had been received. However, payment was prompt and was what was quoted. I have already recommended the service to a friend

Date of experience: June 22, 2023
Ohio
1 review
1 helpful vote
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Repeat Customer
June 22, 2023

BuyBackTronics is so quick and easy to use. From beginning to end, My transaction was fast, convenient, and friendly. They kept me updated on the progress of my payment. They offered me good prices for all my electronics. I will use them in the future and highly recommend them to everyone.

Date of experience: June 22, 2023
Wisconsin
1 review
0 helpful votes
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Easy money
October 18, 2022

It was super easy from start to finish. I was skeptical that I would really get the money they were offering. But the whole process was just as they explained. And I received my e-check as promised, and in a timely manner. I totally recommend BuyBackTronics.

Date of experience: October 18, 2022
Florida
1 review
0 helpful votes
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Great place to do business with.
December 15, 2022

Everything went smoothly and fast. I gave an honest description of the condition of the hardware, they gave me a competitive estimate, they provided me the means to ship it to them, They gave me what they quoted. Everyone should be like them.

Date of experience: December 15, 2022
Wisconsin
1 review
1 helpful vote
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Don't use their services!
March 1, 2022

I sent in my 2012 MacBook because my battery was Old and I took it out then sent in my laptop to get some money back they said they found multiple other problems which I know that my laptop did not have it was working perfectly fine. I know the only thing that wasn't fine was the battery which was blocking me from being able to click the mouse pad. Other than that it had a few small scratches and tiny dents. But, once the battery was removed I was able to use my mouse pad. They only gave me 24 hours to check my email after they received my laptop to get it sent back. They basically sees my laptop and gave me zero dollars in return I'm very upset.

Date of experience: March 1, 2022
Arizona
1 review
0 helpful votes
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I SOLD A IPHONE 14MAX PRO AND IT WAS IN LITERALLY FLAWLESS SHAPE WITH VERY IF ANY SCRATCHES AT ALL. THEY WERE SUPPOSED TO PAY 640. AND THEN WHEN THEY RECEIVED IT A WEEK LATER THEY OFFERED A 100 LESS. CHEAP COMPANY. IM ASSUMING THEY DO THIS TO ALOT OF PEOPLE. GO TO ITSWORTHMORE. THEY DONT LIE LIKE THIS COMPANY DO.

Date of experience: April 3, 2024
Nepal
1 review
0 helpful votes
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Good Luck Getting Paid!
November 12, 2023

I have used buybacktronics before with success. But payment system unreliable to say the least and customer response dismal. It is 21 days now since starting the process and no payment received (no it was not stolen in the mail). I sold an expensive camera to KEH and received payment the DAY AFTER it was via by Paypal. Sending a check by mail for payment is already a bad idea. Selling an electronic item in this way means you either bought a new one and need the money, or just need the money. I will avoid like the plague in the future.

Date of experience: October 13, 2023
Maryland
1 review
0 helpful votes
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Very Trustworthy
August 10, 2022

The entire experience of selling two phones was easy. After looking into several options, we got the best quote from BuyBackTronics. They were extremely patient with us, hanging in there until we could get the iphones unlocked. Through it all, our initial quoted price was honored. I highly recommend BuyBackTronics and will definitely work with them again.

Date of experience: August 10, 2022