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Bullion By Post Reviews Summary
The company has garnered a mixed reputation among customers. Positive feedback highlights a wide selection of products, reliable delivery for many orders, and commendable customer service, with staff often described as knowledgeable and helpful. However, significant concerns arise regarding delivery reliability, with several customers reporting delays and issues receiving their orders. Complaints about unresponsive customer support and product quality further detract from the overall experience. While some customers express satisfaction and intent to return, the recurring issues indicate a need for improved communication and fulfillment processes to enhance customer trust and satisfaction.
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This was the first time that I have bought any gold and thought it would be a good investment, I was not wrong. The service and delivery were excellent. What I received were two beautiful coins. I will recommend this company. Bullion By Post. Thank you.
I had no problems with my whole purchace experience. Delivery was also quick. I will buy from them again, and that is soon.
Bought several orders over the past few months, never had any problems with bullion by post, orders always processed fast and delivered safely.
Staff are very knowledgeable without any pushy sales tactics. I totally rate bullion by post and share my experience with others looking to invest in bullion
Anche i prezzi sono i migliori. CONSIGLIATISSIMO.
Tempi di ricezione ordine immediati, consegna puntale, monete assolutamente rispondenti alle aspettative.
I can honestly say Bullion By Post is the best service I have ever had; from telephone calls to delivery everything was perfect! All credit goes to the staff who are extremely helpful and knowledgeable. Five stars are not enough for this superb set up!
Regards,
1ère transaction avec or et argent. Transaction parfaite.
Je compte faire d'autres commandes. Je remercie Robert de son accueil téléphonique et de ses précieux conseils. Merci aussi à toute l'équipe. Cordialement
I have bought bullion bars from them before, and it was a very straight forward process. The advisor I spoke to, recommended the best for investment and value for money. Received the item next day with insured tracked postage. Very Satisfied with Bullion By Post
Il posto perfetto per chi vuole investire in oro e argento fisico.
Tutto perfetto ordine, spedizione e consegna.
Servizio efficiente, attenzione alle richieste, cortesia e celerità! Apprezzatissimo!
I could not fault the level of customer service provided by Bullionbypost. They even keep their promise to call you back in quick time. Their online ordering process is a delight to use, no hiccups at all. Delivery is fast and efficient and above all secure. All in all, a pleasure to deal with.
Easy professional service - select items, pay and receive them next working day. Great communication and safe secure delivery - would highly recommend BullionByPost
It's easy buying investment gold with this company! Shall be using them in the future... sound and good site
Would highly recommend bullion by post to anybody looking to buy or sell gold/silver. Amazing delivery speed, amazing communication. Website was slick and easy to navigate. Will definitely be ordering again.
Bought two half sovereigns, arrived next day in mint condition. Will definitely use again. Excellent company and excellent products. Very happy with the purchase. I am glad that I have found bullionbypost. I would trust them over my regular local with the savings that i make.
Site internet clair.
Commande facile. La transaction c est bien faite.
Livraison rapide et colis bien emballé.
Top!
Does exactly and beyond what you would expect any bullion dealer to do. If you want good advice, reassurance and to buy gold securely, I can honestly say I ook no further than this company.
From calling them up to placing order, I was reassured every step of the way
Ive dealt with bullion by post on 2 occasions and both times the advice
And service has been exemplary. I will use them again in future and i
Have shared on the companies details to other gold bulls!
Had a great experience researching and buying with bullion by post. Their customer service advisor was second to none and answered all my questions and concerns. Placing an order was easy and i received it the next day in discreet packaging.
They shall have my future orders from a satisfied customer
I now know why they are no. 1 bullion dealer
I would definitely recommend bullion by post...
Very satisfied as always. Used several time now never fail
Fast, secure and honest
On the surface, they appear to be good, with nice communication and fast delivery. But recently I have discovered, due to accessing my credit reference report, that they are doing stuff behind the scenes and out of sight, or where they think few people will look, and with dubious permission even though they are following the rules.
I found, due to receiving a credit report that bullionbypost have been marking and checking my credit reference file - admittadly not a hard/permanent footprint, but all the same I thought this strange, after all I do not buy on credit.
So I contacted them to ask why they are doing this. They pointed to KYC (Know Your Customer) as the reason as to why they did this. For two replies all they would say was that it was down to KYC and that they are following regulations. So I went to the Inland Revenue website and looked up KYC rules - it turns out that its not that clear. From what I could gather there are certain guidlines before you check a customer Credit File - did I purchase using funds from many sources... no; did I make a purchase of over 15,000 Euros... no; but the last rule of KYC basically gives the instruction to check 'just because' which bullionbypost was following and simultaeneuosly ignored the first two rules. My last communication with bulionbypost pointed this out, to which I am still waiting for a reply after all this time...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members