Overview
BulkBookstore has a rating of 4.9 stars from 1,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BulkBookstore most frequently mention customer service and perfect condition. BulkBookstore ranks 376th among Books sites.
Instant Feedback
Fast delivery and excellent shipping packaging. No issues at all.
Great Prices but no communication in shipping. Didn't receive any shipping information. Waited 2 weeks and had to call for any updated information. Never heard from shipping department but did receive a call back from customer service that they would look into the matter. Waited another 4 days and finally received word ( after UPS had already delivered the product to me that morning) that the product had shipped out and should be arriving any day. Not a big deal but enough to question whether or not to order from them again. Product did come in good packaging with no damage. KH
Hi Kevin,
I'm so sorry to hear your automated tracking email did not make it through to you! It appears that UPS experienced unexpected delays while in transit, and we sincerely apologize for the miscommunication there. This is definitely out of the norm, and we hope to be able to make it up to you on a future order! If you ever have any questions or concerns, please feel free to reach out via our live chat feature for immediate assistance.
Kelly Robertson - Customer Experience Manager - kelly@bulkbookstore.com
They have a huge collection of books. They also provide you with great service and everything is fine. The one thing which I feel a bit lacking is the customer support other than that everything seems to be good.
I tried to place an order for 150 books. Got to the "place your order" button and it was then that they told me they don't ship to Alaska. Very disappointed. I guess they don't realize that Anchorage is a major FedEx and UPS hub. Oh well...
Hi John,
While we're not always able to guarantee free shipping on all orders to Alaska and Hawaii, we do ship to Alaska!
We hope we're still able to help with an order, and if you have any issues at checkout please feel free to hop on our live chat feature or send us an email or call.
Kelly Robertson - Customer Experience Manager
I appreciated the responsiveness and patience of the representative. Bulk book store did exactly as promised and was willing to give us a competitive price on the books we ordered. That level of satisfaction is worth our repeat business.
Before you shop, make sure you know that there are no returns or exchanges for any reason. They do not help. They do not care.
Good discount and first time order discount. Fast shipping.
Thank you, Alexis for sharing your experience! :)
Books came in 2 weeks which is great. Love Bulk Bookstore.
Thank you, Jeana! We hope to help you with your book order again soon. :)
King of Glory provides books for Dobie Preschool with books the congregation purchase. This year, people donated money instead of books. I had a small window to purchase 350 books and your company made my day! Easy website to navigate, lots of book titles and great prices.
Thank you so much for your business! We are so happy that you found us and we look forward to working with you again in the future. :)
We always like working with Bulk Bookstore. Our Rep, Mike, is great to work with!
Thank you, Traci! We hope to help you with your book order again soon. :)
My books arrived quickly. I was pleasantly surprised how quickly they came.
We appreciate your business and look forward to helping you again in the future! :)
The website was easy to use and the book were in perfect condition.
We love Bulk Books. Being a small school we try to get the best price around and with the excellent customer service we have both.
Thank you
Thank you for your kind review, Rebecca! We're so glad to have been able to help with the books that you need. Happy reading! :)
I simply found BulkBookstore searching online looking for books by the bulk. They were able to fill my order of 175 books without a problem. My order came within 5-10 business days as promised. My experience was easy and smooth.
Always a great experience with Bulk book store. Service is very prompt!
Thank you for taking the time to leave a review Yenitza, we really appreciate it! :)
Normally we order only through Amazon but they didn't have nearly enough of the book we needed in stock. I did a quick Google search and found what we needed at BulkBookstore. We are tax exempt and it was super easy to upload our tax exempt form and order online with our credit card. We received the books within 10 days!
Thank you, Dawn! We hope to help you with your book order again soon. :)
Got an initial order of 25 books for a steep discount to try out how they'd sell in my store, discounted enough that I can make fair margin while still satisfying the SRP listed on the back of the book.
Each time I reach out to this company, I receive a response quickly. They have been extremely friendly in assisting me when purchasing large (100+) quantities in finding the book and then getting it ordered and shipped timely!
Thank you so much for taking the time to leave such a kind review, Lisa! Our team is looking forward to helping with more of your future book needs!
Mike always provides the best customer service - I've bought books a couple times now and BulkBookstore.com is my go-to for books! They arrive on time and in perfect condition. The ordering process was a piece of cake.
I received my order in a quick manner. They had the title I needed in large quantities for cheap price.
We appreciate your business and look forward to helping you again in the future!
Our church needed to order 480 coffee table books for a women's conference. Mike was able to secure the the books, ship them in our delivery window and work with us through some other challenges.
Thank you Mike!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Trigg! We appreciate your business and look forward to helping you again in the future. :)