On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bulk Bookstore enjoys a strong reputation for its reliable service, excellent product quality, and customer satisfaction. Customers frequently commend the company for quick shipping, competitive pricing, and an easy ordering process, particularly for bulk purchases suited to educational needs. Many express gratitude for timely deliveries and the condition of the books received. However, while no significant negative trends emerge, a few reviews hint at occasional concerns regarding inventory management. Overall, the company effectively meets customer expectations, fostering loyalty among repeat buyers who appreciate the value and efficiency of their service.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This business helps giving out the books in different schools not only to schools but to
Other things study it and know what the book it's all about
Great Prices but no communication in shipping. Didn't receive any shipping information. Waited 2 weeks and had to call for any updated information. Never heard from shipping department but did receive a call back from customer service that they would look into the matter. Waited another 4 days and finally received word ( after UPS had already delivered the product to me that morning) that the product had shipped out and should be arriving any day. Not a big deal but enough to question whether or not to order from them again. Product did come in good packaging with no damage. KH
I always find books when I browse. Always great prices and great selection! Thank you! Great experience! Comes quickly and in great condition!
I tried to place an order for 150 books. Got to the "place your order" button and it was then that they told me they don't ship to Alaska. Very disappointed. I guess they don't realize that Anchorage is a major FedEx and UPS hub. Oh well...
Hi John,
While we're not always able to guarantee free shipping on all orders to Alaska and Hawaii, we do ship to Alaska!
We hope we're still able to help with an order, and if you have any issues at checkout please feel free to hop on our live chat feature or send us an email or call.
Kelly Robertson - Customer Experience Manager
I like the fact that you can periodically buy books here at a noticeable discount. This of course allows you not to limit your desires and add new authors to your library.
It's true that they try to deliver books not just on time, but sometimes even earlier, which once came in handy for me, as I was preparing an urgent gift...
The ordering process was quick and easy, pricing was great, our books arrived on time, and everything was in excellent shape. That all makes for a great experience - thank you!
Very pleased! Got everything we need at a great price. I had several reps reach out to me to make sure I was getting everything I needed.
Devon is so helpful and the pricing is great, especially in comparison to other vendors. My only word of advice is that the online ordering needs to reflect if a title is not available so we don't get excited only to find out we cannot have that particular book.
Happy to find this bulk option
Best price I could find for the title I was purchasing; free shipping is a total win. Received my bulk order in great timing. Will purchase from Bulkbookstore again!
I have always been very happy with my experience with your company.
Mike always provides the best customer service - I've bought books a couple times now and BulkBookstore.com is my go-to for books! They arrive on time and in perfect condition. The ordering process was a piece of cake.
I am so thrilled with my purchase. I bought a class set of The Meaning of Maggie, by Mean Jean Sovern. I came across this book a few years ago and it is my favorite read aloud. Now that I am teaching from home, I wanted the kids to have a physical copy to read along with me.
Ordering was super easy. The prices were very fair for the quality of books that I received and the customer support was superb. A few days after placing my order, I was able to speak to an actual human being about the estimated time of arrival. I highly recommend buying from Bulk Bookstore. I am so excited to share this novel with my kiddos and Bulk Bookstore is helping me to increase literacy during distance learning.
Thank you :)
No Thank you
Quick response to questions and speedy delivery
Excellent thanks
Just what I was looking for and I did get them in a timely manner.
Things worked out really well!
Hi Kevin,
I'm so sorry to hear your automated tracking email did not make it through to you! It appears that UPS experienced unexpected delays while in transit, and we sincerely apologize for the miscommunication there. This is definitely out of the norm, and we hope to be able to make it up to you on a future order! If you ever have any questions or concerns, please feel free to reach out via our live chat feature for immediate assistance.
Kelly Robertson - Customer Experience Manager - kelly@bulkbookstore.com