The website was great. Loved the fact the order came in quick didn't think the necklace I got was going to be that big but, still liked it. Will shop from them again as long as the catalogs come to my house the one I got from my order got wet and ruined during Christmas...
No free speech on engravings. Not sure what exactly they do and don't allow, I guess it's just at whoever's discretion, so if they don't politically agree with you they just take the money and don't do the engraving. Very skeevy.
I'm very amazed by the specific detailing of the blades you guys sell like the worrior pocket knife for example the Damascus blade was very unique and the back with the samurai in full detail was wicked.
Delivery for the Shield was first and it's a nice shield. Good Quailty, but the packaging was just OK. The boxing had torn places, fortunately there was insulation around the shield that did help.
The helmet packaging was better. The helmet is of good quality.
My brother will be pleased for Christmas.
Obviously ordering Christmas gifts, you expect the knives you receive to be in perfect condition. Half of the knives I received had dings in the blade. So we had to send all of them, not just the affected ones, back for replacement. They better be in time for Christmas!
Got what I ordered quickly and packaged well. The But, is because 5 of the 6 knives opened hard. One knife opened perfectly, two with some effort and three very hard to the point of making your finger sore. I loosed the screw to make less friction on the blade. That helped but now the blade wobbles. The nylon bushings seem to be the problem, not slippery enough. The open assist cant do its job. One handed use in an emergency could be a problem. For the money its a good enough knife. It would be 5 Stars if all 6 knives opened effortlessly. My wife cant open the knife one handed. I am referring to the Ridge Runner Rescue knife. I put a few drops of high quality gun oil on bushing but that didnt help much. Open a CRKT finger knife and see the difference, smooth and easy.
Do not order from this company! I have now placed 3 orders with them and every time I've had to cancel my order because the email confirmation I receive has my order wrong... Then once speaking to a rep I find out that the "in stock, ships today" advertisement is completely false. Says there is a cutoff of 200pm eastern, but turns out they change the cutoff time whenever they want. And they do not care to even try to fix the problem in order to keep me as a costumer. On top of everything else... I had an order placed where I had a deal on 2 day shipping, I again was given incorrect information which forced me to cancel my order only to find out later that the shipping deal would have worked and I could have kept my order. Oh and a heads up, Trueswords.com is the same company as buck.com! If I could I'd give this place 0 stars!
When getting the products that I ordered, I was not just satisfied but blown away at the quality of the knives and took that I purchased. Everything packed well kerping damage from shipping from harning the product and the products them selves were the best I have seen. You have my business for life. Thanks Anthony D.
Every time I order from BudK I am very happy with the products I receive. I am never disappointed the quality of the blades, and rarely do I have any issues with the sheaths. If on the rare occasion I do, as an amateur leather worker, I make my own.
I have ordered from BUDK many times, and they are my first choice. They have items I NEVER see any where else that makes my Dragon loving heart happy. And I can stay within my budget. Everything arrives quickly and packaged well.
I have been buying from BUDK for many years now and I can only recall having one problem with delivery. I have always gotten what I ordered, and been satisfied with what I've gotten. I get a grab bag every year at Christmas and always get fun things to share with family and friends.
PrettyAwesome blade looks nice feels nice feels good in the hand good weight very sharp, slight twang in the blade when you tap the blade cant feel anything loose but still a twang. Pretty decent workman ship I like the Knife.
I reveived my Fighter Knife in pristine condition as i always do with all if my orders from BudK. My only concern is the sheath i reveived doesn't seem to fit quite right as appears a few inches longer than the blade and the strap to button the knife into the sheath seems a bit short when the knife is inside. I called customer service and they are looking into it. Perhaps the leather has to stretch and acclimate as the weather is turning cold now even in Tucson.
I bought the special ops boot, filled with AWESOME knives! 2 folders, 2 fixed blades, and one old fashioned knife that doesn't lock. Well worth the cash spent! Will be back for more very soon!
Need more incentives for loyal customers give people a reason to come back your products are not that great to have this bad service promo codes are wack i can go on and on about ow your products arent thst great knives come with chips in it and dull poorely built then i can go all day about customer service and shipping but i wont
I put in twice for there free subscription for a catalog and that was about 2 months ago and i never received it i do love there products amd have soent several hudred dollar on there site but i just would like them to do better when it comes to punctuality on there catalog since i am a paying customer id think it shouldnt be a problem im actually a second generation customer as well my father use to receive there catalog and caught my eye since i was a child here i am now 40 years old ordering from them as well
I am extremely happy with everything associated with BUDK. The merchandise arrived in a timely fashion and I am more than satisfied with the quality and value for the money spent. I recommend BUDK as I plan to order from them again knowing they deliver what they promise.
I bought a few knives over the years when I had money, I believe every product I received from bud K over exceeded, what my expectations, of my ordered. A few knives eBay Etc,. Nowhere near the quality of BUDK so I tell my friends you want a knife order from BUDK trust me you're going to be blown away by what you get in the mail box. Thank you budk. You are ubove the rest.
Hi Marlin! Thank you for leaving us such a wonderful review. We are thrilled that you have loved your experience with us! We appreciate you taking the time to share your kind words and we are glad to have you a part of the BudK family!
This otf knife deploys easy and retracts easy with the trigger sharp as heck great self defence knife in case the need arrives. I recommend this for the ladies as well
Hi Paul!
Thank you for your positive review! We're thrilled to hear that you find our OTF knife enjoyable and met your satisfaction. We take pride in providing high-quality products that meet our customers' needs. Your recommendation is greatly appreciated and your continued support. If you have any further questions or require any assistance, please don't hesitate to reach out. Thank you for choosing BUDK, and we look forward to serving you again in the future.
How is it that others get "crap service and swords" and yet I get exactly what I wanted, what I paid for, and great quality items? When it says BOGO I get TWO items. Should I be shocked, or just thank you for fulfilling my order?
Please keep up the good word.
Overview
BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 5th among Knives sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jesse!
We appreciate your continuous support and welcome you to the BudK family. We are sorry to hear you have not received our BudK catalog and would be happy to look into this further for you. Please email us at webcs@budk.com with your details and we will get this taken for you.