Its all good stuff! Great Deals, deal of the day, twelve days of Christmas, employees discount sales! Thanks for the great Christmas! And happy holidays and remember that song have yourself a merry little Christmas! Get yourself a knife!
I ordered a knife on 6/15/22 and payed 25 dollars for 2nd day air. They refuse to refund me for shipping costs and I was hung up on by a customer service rep that was apparently having a bad day, at no point was I hostile or any bit angry. It's currently 6/21/22 and I just got a notification that the package was out for delivery. I would have accepted a discounted price for shipping I wasn't even expecting a full refund. I'm very reasonable and have never had anything bad to say about the company up until this point and it's saddening to know I have to find another company since I've been using them for goods for almost 10 years now.
With BudK, sometimes you get trash and sometimes you get gold. Normally, somewhere in between. I have gotten true gold, from BudK. Unfortunately, this time it was LOWER than trash. I'm almost ashamed to put this crap in the trash. Just in case a neighbor would see the items. However, in the past. I've actually gotten gold. Truly great deals. Worth the gamble.
Took 10 days to arrive, a bit longer than usual,,,, everything seemed fine until I was removing the small plastic dot to allow the battery to make contact for the small light,,,,, 3 of the 8 had the dimmist glow that could be,,, those 3 did not have the plastic dot, so they must have made contact and burned out the battery,,,, would appreciate a few replacement batteries so no one is dissapointed,,, thank you
Great site & prices, especially on sale items. However, Fedex "Smartpost" lies about the delivery date and changes it all the time, causing havoc on scheduling. It was the free shipping option I was offered, and it took 9 days for my package to arrive to NY from GA. The way it works is Fedex transfers the package to USPS once it is close to the recipient, but USPS has terrible customer service. UPS is worse in terms of handling packages, so it really is picking the lesser of three evils. The standard shipping methods are pressumably better & I've been a customer for years so, 4.5 stars. Love the catalogues given with orders.
Very happy with our order we always are happy with budk. Everything that we have gotten in the past until now we are very pleased with and will keep on ordering from budk. If anyone has not tried budk I think you should I know you will be very happy with them.
Recently ordered and the confirmation email I received AFTER paying was $5 higher. I was told it was an engraving charge. Fine, except my invoice never mentioned anything. The invoice I paid from.
I will never buy from them again.
As a first time purchaser from BUDK i found what i wanted at a very reasonable price and my order came on time and was packaged very well. So i will order from them again and recommend them to others. Thank you.
I purchased ammo. I usually dont buy ammo on line because even if its on sale, its usually not a bargain because of shipping. Budk had a promotion with free shipping and it was on sale. Very happy, will shop again when there is free shipping
We placed an order for some nice coffee mugs that were to be Christmas presents. Our confirmation notice that the order had been received gave a delivery date closer to New Year. I contacted Customer Service and explained the problem -- they sprang into action and I had the mugs two days later - and in time for Christmas. We couldn't be happier with the mugs or the service!
I always get what I order and it is exactly as they advertise it. I was not sure if my one order had shipped yet and I emailed them and had a quick and informative reply. I would highly recommend them to everybody.
Ordered the Union Officers hat for a display and ordered the Confederate Officers hat on a whim. The hats are size Large/Xtra Large. Called Bud-K and was told that is the only size they come in, there are no other sizes. Bud-K does not state this in the catalog. The return label provided for returns and refunds is not prepaid. The customer pays for the product and shipping and then if the product has to be returned the customer pays again. This company is like playing with razor blades. Your going to get cut!
I purchased a knife and there was a mistake on the engraving. Customer service was a great help. Got a return label to me and a new knife was back to me within a week. It's great to see a vendor take care of customers like this. I'll be a customer for life.
Hi Ronald!
Thank you for this touching note. We are ecstatic to have you a part of the BudK family. It has been our absolute pleasure to assist you, and we look forward to seeing you again on your next order!
Great! The bag is not as big as the pics but for 15.00 and free shipping it was a no brainer. Had to try it out and its just right for a revolver or pistol with mag pockets all over and room for a lot of ammo.
One box was opened at one time before shipping. The knife had no clear plastic wrapper and received it with oil stains on the scales. The other was just fine and came sealed in the box with a plastic wrapper.
Love the selection of items. Ordered the mystery anime sword and was extremely happy with the sword received. They have one of the best selections of items, my go to when looking for something for my husband and friends.
This is our first order with BUDK. We received our order promptly and everything including the 2 Trailblazer Brass Compasses were well protected for shipment. Husband loves his new Flat Top Vietnam Veteran cap as well as the great prices and quality for all items ordered. Very pleased!
My order was received on time. This is the 2nd knife of this model that I have ordered from BUDK. I was so impressed with it that I ordered another one for a Christmas gift.
A good company with great products and prices!
Do not fall for this BS! I purchased a $20 sword Mystery Box (actually a pair--seemed like an even better deal at $15 each) and just received the shipment yesterday. "Three times the value" my a**! What I received was a Shadow Tactical (https://www.budk.com/Shadow-Tactical-Tanto-Sword-And-Sheath-3Cr13-Stain-*******) which is listed AT $19.99 and a Red Guardian (https://www.budk.com/Red-Guardian-Ninja-Sword-and-Kunai-Throwing-Knife-Set-with-Sheath-*******) which was listed at $24.99... so in BudK's Bizarro math apparently three times 40 equals... 45. Go back to 6th grade, guys.
This is obviously their way of offloading cheap stuff that isn't moving--especially when demanding a return would end up costing the buyer as much in shipping as just eating the purchase as a mistake. But rest assured I am never buying anything from BudK again when it is available elsewhere like Amazon or Kult of Athena--they've lost a customer of 35 years with these shenanigans.
Hello Robert!
We are sorry to hear of your disappointment with your recent order. The Mystery Box is filled with surprises with a wide assortment of products for a great value. There are many possibilities of what you can receive and we do understand that there can be some mystery items that may be unexpected as this is a possibility when purchasing this specific item. Thank you for taking the time to share your review with us and we do hope to have the opportunity to see you again in the future.
I got this gift for my boyfriend and he couldn't wait until Christmas to open it. He checked everything out as soon as we got it. He was happy and I'm impressed. Thinking about buying another one for him!
Overview
BUDK has a rating of 2.9 stars from 446 reviews, indicating that most customers are generally dissatisfied with their purchases. BUDK ranks 5th among Knives sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ray!
We are truly sorry about your recent shopping experience with us here at BUDK. Please reach out to webcs@budk.com with your contact information so that we have the opportunity to gather the information needed to accurately assist you. We value our customers and stand behind our customer service and would like the opportunity to make things right for you. We look forward to hearing from you.