About the Business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices. We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride. We Offer: > Genuine Products > Free Shipping on All Orders > Free Vet Consultation > 100% Re-Ship or Refund Guarantee > 100% Money Back Guarantee > 3-in-1 Buysafe Guarantee We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately. Happy Shopping! Customer Care Team 1-888-400-8410 (9 AM-6 PM CST) Mon-Sat Supervisor@budgetpetcare.com
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Order is always correct and price is good.
Shipping time is ok.
Great price great selection of products. Easy website to use
I can get what I need without spending extra at the vet. It's fast considering the location is on the other side of the world.
Easy and quick way to save money.$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Always get my package and good prices good price thanks for keep prices low.
Site isn't necessarily designed for use on a phone but overall easy to use site. This is my third time ordering from here and it is exactly what I expect.
Great delivery, great service and never any problems, quick to order and always offer discounts, does not take too long for delivery
VERY GOOD SELECTION OF PRODUCTS AND VERY EASY TO ORDER. I WAS ORDERING FLEA AND TICK MEDS FOR MY CATS.
Pricing is very competitive and selection is great. Orders have arrived timely and undamaged.
Always the best prices at budget pet care. Easy home delivery, highly recommend for your pet care needs
I liked the attentive attitude of the support, they helped me choose medications for the cat. Delivered safe and sound!
Smooth and no issues with ordering. Not awaiting shipping.
Great deal on items. However, I'll update on the shipping timeframe when received.
So far shopping for this product has been easy. Site is easy to navigate and well organized.
I love having my dogs meds on automatic ship. This way I never run out.
I love Budget Pet Care! This is the only place I get my pet meds.
When I ordered from this company I was never aware my product was coming from Singapore, I found out later from the tracking, well it's now been 32 days and I still have not received my order and I'm starting to think it's a scammer site, they refuse to answer any of my emails and now it shows the tracking has stopped altogether, they guarantee delivery but actually never really follow up on that guarantee.stay far away from this company for your own good
Great prices and selection, just would be nice knowing where you are located or your warehouse is located thank you
Why does the actual box state there are 3 doses but has a sticker that was added saying there are 6 doses? I ordered 6 doses, but this makes me wonder if there is an issue with the product's authenticity or quality. It's very concerning for my dogs' health. Also, the product is now being shipped from Singapore. It used to be shipped from the UK. I've left reviews on the website, but they never seem to show up on the website.
It's difficult to track orders as you can not click the tracking number. There's also no way to manage subscribe and save. I was charged for a tracking number even though I live in the USA. They do not clearly post there return policy. They need to have a tab in there menu for returns. This will be my last order from them
I like this project. This is very good, interesting, and recommended. So everyone check this one and try it
Got my order today after two weeks or order. I suppose to get this in 3 days and package was also not in good condition.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members