BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
I was shipped a wrong product and when I complaint they not only re-shipped the order which arrived in 5 days but also offered 10% discount in my next order. I am content as I had 2 months' supply left from the last order so I could wait for extra 5-7 days for this error to be resolved. Always keep 3-4 weeks in hand when you online, mistakes can happen and will take time for resolution, for now I am happy buyer of budgetpetcare.
I bought from this site because of price, and run by vets. I did not expect deceptive marketing. Website doesn't show it is located in UK, and takes up to 3 weeks to receive merchandise. STAY AWAY... how honest can they be, they certainly aren't up front with their web page.
I was always concerned about my pet care budget. But ever since I have started ordering from budgetpetcare, my worries have vanished as I can save 60 to 70 percent on pet supplies. I am able to use the saving on other things for my pets. I am happy and recommend this site to everybody.
I received half of my order, instead of sending 12 dosage I received only 6. I called the toll free number and they sent another set of 6 dosage as their warehouse had made a mistake. The remaining 6 dosage arrived in 12 days and the flea meds are working fine. Satisfied with their service.
BudgetPetCare offers best brands at least prices. Yes! I mean Frontline Plus at $18.99 along with free shipping is quite a deal. I ordered from them and the products are working very well on my pets. I recommend this site to all my friends.
I wasn’t aware that the fleas in our areas have become immune and I bought 12 months’ supply from Budgetpetcare.com. On my vets advice I wanted to discontinue frontline plus and try k9 advantix II. Budgetpetcare took the remaining 9 months’ supply and supplied me K9 advantix II. I am satisfied with guarantee and service hence recommend them.
I had to wait for 2 weeks for my order to arrive. It did raise a concern but when I used the product, it just took away all fleas from my pet’s body. They informed me that certain products are shipped from outside the US and so will take 15 days for delivery. I am satisfied with the company’s customer service. The prices are super cool and worth waiting for. I am looking forward to shopping more from them.
I call BudgetPetCare a scam. Order # *******. Order Date 06-23-2103 Total $297.87.
Two vials of a six-pack of flea control for kittens & small cats contained NO medication. I still have the remaining four vials from the same pack for inspection.
Two calls to *******410 remain unanswered. Beware no customer service from BudgetPetCare. I again, call the company a scam.
It is wonderful to purchase pet supplies in just few clicks. BudgetPetCare is easy to navigate and cheapest for Frontline Plus online. I have bought last two orders and I am satisfied with their product and service! Will certainly buy more from them.
Budgetpetcare.com's ask a vet has been a great help as I live in remote place and I have been able to get vet's advice through its online form. Though the reply came in 48 hours but the advice worked. I wish I could spk to the vet.
After placing an order when I saw some bad reviews I was scared. I waited for 2 weeks before the product arrived and they were genuine. 2 weeks I agree is long but the savings of 60% made up for the time. Will try them again.
I have been a regular customer of BudgetPetCare. I buy Capstar and wormers for my dogs at 1/3rd the price I used pay my local vet. I find the product genuine & effective and I am happy with their services.
BudgetPetCare is one site that offers top pet care supplies at hugely discounted rates. My orders are delivered on time without any damage to the product. I am highly satisfied with your customer support team as they answer all my queries. Thank you for excellent service and support.
Do not order from this BOGUS company they are in the UK all foreign customer service which do not help what so ever! Takes 2 to 3 weeks for shipping... with NO tracking #... would give No stars if it allowed
For more than 3 years I have been ordering frontline plus from BudgetPetCare.com. I am very happy with their product selection, price and customer service. My product has always gotten to me quickly and even though it is sometimes subsituted with the UK version, my cats have never had an issue with it and also no fleas ever since using this product from this company. They always have some type of discount available and they automatically put that into your order for you. Shipping is free too!
I am happy to find your website and huge discounts on pet supplies. A month ago, I made an order for my three dogs and yet I got wrong flea preventive treatment for my dogs. I called customer service and explained the situation. They helped me purchase the correct flea medication and gave me refund for the wrong one. My experience with the company was a good one. Thank you BudgetPetCare.com
I called up customer service about this and was told that the product has been shipped, though he will check the status with the company’s logistics and will inform me. The next day, the gentleman called me up and was apologizing saying the address was mistaken for the other. He assured me that I would soon receive the package at the end of the day. I soon received the product and was happy to see that the company was very much into customer care.
Thank you people at BudgetPetCare. I specially thank Stefie for being helpful and kind. With his help, I found the right product for Sandie’s flea problem. The whole process was quite easy and I got my delivery on time. Thank you guys!
Buying pet supplies from Budgetpetcare was a good experience. It was safe, hassle-free and just within few seconds all the process done. This is the first time I am buying from your company and happy that you have decent prices.
I placed an order for Frontline Plus for my two dogs. I researched many websites and BudgetPetCare.com was by far the cheapest. They have all the name brand products for your pet for a fraction of the price of other suppliers. They are very quick with their shipping and ale
Ways have discounted offers. For those of us who love our pets and want the best for them, BudgetPetCare.com is a must.
Answer: Hello Dawn, We would like to assure you that all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. We only sell products from reputable and leading international brands. Shopping with us is no different than buying from your neighborhood vet or pet store. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for a refund as per our 100% satisfaction guarantee.
Answer: Hello Kelly, All the products we offer to sell on our wbesite do not require prescription from the country we ship i. E. Australia. However, our products are genuine and same as sold by the manufacturer in various countries. Hope this clarifies your question. Thank you!
Answer: Hello Sherry, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality.
Answer: Hi Isabel, Yes. Bravecto is approved for use in breeding, pregnant, and lactating dogs. Including Bravecto, all our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.
Answer: Hi Kevin, We only sell products from reputable and leading international brands. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market. In addition, we meet the manufacturer's guarantee and you can be assured that every product we sell is of the highest quality. In case, you are not satisfied with the product after using it, we accept your claim for refund as per our 100% satisfaction guarantee.