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BrilliantDownload
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BrilliantDownloadReviews 41

1.5
brilliantdownload.com

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BrilliantDownload Reviews Summary

BrilliantDownload has a rating of 1.5 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BrilliantDownload most frequently mention credit card, total scam and google search. BrilliantDownload ranks 183rd among Downloads sites.

service
5
value
5
shipping
4
returns
4
quality
4

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Portugal
1 review
14 helpful votes
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FRAUD, CROOKS, THIEVES,
December 10, 2018

Crooks, I want all my money back, I already reported the robbery to my bank.
I want all my money back. Steal money twice a month, thieves...

Cancel this $#*! because the bank already is.

Date of experience: December 10, 2018
New Zealand
2 reviews
17 helpful votes
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Absolute thieves
August 4, 2018

I've had no contact with these people, and yet they were able to take money out of my account. I subscribed to WIX for a year, when that year was nearly over, Brilliant download's people tried to get into contact with me. Without my consent they took money out. What I found out, is that the same email address and password that I had with Brilliant download had been with WIX, so this means they are connected to WIX, and used that information to take my money.

Date of experience: August 4, 2018
India
1 review
14 helpful votes
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STAY VERY FAR AWAY from this website. I had authorised only one trial subscription of Rs 2700 in Feb 2018 through Debit card. I WAS NOT ABLE TO DOWNLOAD ANYTHING. And when I noticed they deducted that they deducted in March 2018 too, I went to the AXIS BANK branch in Kalyananagar, Bengaluru and gave a request to block. Abut to my dismay it happened in Apr too! I took the Branch AVP to task. NEarly Rs 8500 is lost for nothing!

Now I have blocked the Debit card! That seems to be the only way, other than closing your account or maintaining zero balance in your account!

Is there not some sort of watch dog that can close them down?

Date of experience: April 6, 2018
Philippines
1 review
16 helpful votes
Follow RJ F.
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I signed up for the "promotional membership" for $2, and then after 3 days they'll charge me full membership. I was gonna buy a book for my thesis and i was desperate for the copy so I decided to input my card details and just cancel my membership after I downloaded it. Once I submitted my details it only said "must be logged in" and I was $#*!ing logged in. I tried to search on how to cancel my account and it didn't have that option. I HAD TO CALL MY BANK AND CANCEL MY CARD AND REQUEST FOR A NEW ONE. DO NOT GO ON THIS SITE!

Date of experience: July 10, 2017
Minnesota
1 review
14 helpful votes
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I signed up for the free trial, then when I tried to sign in to download. It wouldn't let me sign in and I got suspicious.

I did some research afterward and I am planning on calling my bank when I see the charge come onto my account. This is ridiculous. I didn't want to have to possibly get a new bank card because of this schmuck.

It's tiring that this happened. I also reported this site to the US Congress task force to combat Fraud. Hopefully they'll track down and shut down this stupid scam.

Date of experience: July 9, 2017
GB
1 review
14 helpful votes
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Wish I had come here first! Same story as other reviewers: found a PDF I wanted, paid for trial membership, then the book was no longer listed. Surprise surprise I then got a call from my bank about suspicious activity on my account - they tried to take $80, the thieving ***************s. Luckily my bank stopped the payment, but my card in now cancelled, so all in all a complete scam - avoid it like the plague!

Date of experience: April 25, 2017
Croatia
1 review
15 helpful votes
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It's total scam. They are taking your money for nothing. After all these complaints it is shameful they still operate!

Date of experience: April 23, 2017
Romania
1 review
15 helpful votes
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Thiefs!
April 5, 2017

You can't download anything on their website, instead, they will steal money out of your credit card for no reason! Scammers!

Date of experience: April 5, 2017
Romania
1 review
16 helpful votes
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I saw a book on this website and I made one month membership, after I paid 3 dollars the document could no longer be found on their site (ghost document). And today the tried to take 100 dollars without my persision. I blocked my card and I don't think they took the money. But it's a fake site and it steals your money, so be very carreful, and avoid it!

Date of experience: April 5, 2017
NL
1 review
2 helpful votes
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Pure oplichting
February 9, 2017

Kijk uit met deze Chinees, je hebt maar drie dagen en dan schrijven ze voor een heel jaar de kosten af ($99,95), die krijg je natuurlijk nooit meer terug. Ik zocht naar software (gewoon met google) en kwam op deze site terecht alsof het daar te downloaden is, natuurlijk is dat op deze site niet te vinden, er staat amper wat op. Dit is pure oplichting.

Date of experience: February 9, 2017
Australia
1 review
20 helpful votes
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Thanks Site Jabber for the warnings from your reviewers.
I wanted a discontinued software download - iPhoto 9. 6. 1.
BrilliantDownload offered it.
After clicking the download button I was asked to sign up for a 3 day promotional membership of $3. Fine I thought. It was clearly explained that a $39 per month charge would follow automatically unless I cancelled, which I intended to do straight after I had received the download.
I gave my credit card details!
Something about the site didn't seem right. So I googled BrilliantDownloads.
Heaps of complaints. No favourable comments at all.
I had paid $3 to have my credit card stolen.
Card cancelled IMMEDIATELY.
It's taken me years to memorise the number!

Date of experience: August 5, 2016
New Zealand
1 review
16 helpful votes
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BRILLANT DOWNLOAD TOTAL SCAM... tried the trial offer, nothing but bad links and money orientated advertising. Asked for money back when i applied immediate cancellation, get a generated email sent back saying thankyou, your account has been cancelled. NO REFUND still sending emails requesting refund after being told it would take 10 days. That was a month ago. STAY AWAY FROM THIS SCAM, IF POSSIBLE TRY AND POST SOMETHING TO DETER OTHER PEOPLE. The more posts the better,

Date of experience: July 2, 2016
Viet Nam
1 review
34 helpful votes
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I paid for the so called Promotional Membership in order to download the document. They came back with confirmation email which listed both my login credentials and password which other websites would never do it (revealing your ID and password), but instead provide a link for you to click for you to click. Furthermore, the login ID and PW do not work to let you get into the website.
I paid for a Promotional Membership of $3.00 (Quotation is in US$) to test the water first, but I've got charged 19.77 in CNY in my credit card and the credit card statement came back via SMS saying that the transaction was made at MALLDAOJ BUSINESS SHA which made me think that this was a Chinese scam as the online support never came back to me even though each time I wrote a complaint they always said that would come back soon,
I have got to go online banking to lock my credit card and then called my credit card company to re-issue the new credit card which is painful.
They have used different names for the scam:
Download Genius; Brilliant Download, Superior Download, etc. each time you get into it.
It's a CHINESE scam!
I WOULD GIVE IT A NEGATIVE OVERALL RATING TO KEEP OTHER PEOPLE AWAY FROM THIS SCAM IF AVAILABLE SUCH AN OPTION.

Date of experience: March 1, 2016
California
2 reviews
17 helpful votes
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I SAW A TITLE THAT I HAD AUTHORED, AND IN NO WAY AUTHORIZED TO HAVE IT AS A PDF. WHEN I SENT A COMPLAINT, THEY REPLIED THAT THEY HAD NO AUTHORITY TO TAKE IT DOWN IF IT WAS LISTED BY A THIRD PARTY. WHAT?
THANK GOODNESS I READ OTHER REVIEWS ON THIS "BRILLIANT DOWNLOAD" TO KNOW IT IS A TOTAL SCAM!

Date of experience: December 21, 2015
Australia
2 reviews
22 helpful votes
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I need help
December 16, 2015

I payed for the first time on this but i cant download movies can you tell me how to please.

Date of experience: December 16, 2015
Austria
6 reviews
46 helpful votes
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Rubbish
November 24, 2015

This Chinese (yet another Chinese site dressed up to look like a Western one) site claims to give customers access to books, articles etc not available elsewhere. It does not - it will give you access to reviews of the books or articles you want, nothing more. In addition you must pay $40- a month for basically... nothing

Date of experience: November 24, 2015
Kentucky
1 review
32 helpful votes
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I Googled my book "Shattered Fate" by PF Karlin and noticed it come up with a PDF in front of the author name. So I went to the site and searched for the book. Our book is not out in PDF, so this concerned me. I emailed the contact email and asked how the artist receive their compensation. As everyone who wrote a review, I received no answer. After reading the reviews and what the outcomes have been, I now feel confident, this fraudulent company does not have a PDF of my book, but instead is making money from people trusting they will get what they pay for. How can people sleep at night knowing they are part of a rip off scam?

Date of experience: May 19, 2015
Australia
1 review
31 helpful votes
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Scam
March 31, 2015

The site pretends to have content it doesn't truly have, and then (when you pay your $3 access fee) it just turns out to contain a list of sites you can access for free anyway. It doesn't even offer any special deals. You still pay full price on all items through the linked sites. I've not yet had any problems with membership costs beyond the initial $3 payment, but if I do, I'll be sure to let everyone know.

Date of experience: March 31, 2015
South Africa
3 reviews
29 helpful votes
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Pond scum!
March 18, 2015

Stau far away from this website. It is a total scam, they are only interested in getting your card details so they can charge you for a service they can not provide. They also advertise under "Download Genius", same results. Scum bags. Is there not some sort of watch dog that can close them down?

Date of experience: March 18, 2015
GB
1 review
38 helpful votes
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Stay away from brillant download.com its a scam you pay 3 dollars for 3 day membership THAT is just to get your card details, they do not have the downloads you want but they will take 40 dollars a month off your card if they have your details, cancel your card! Its a scam. Neither do they respond on so called customer service

Date of experience: January 13, 2015