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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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Disappointed the first time I ordered. Both trees died. But they gave me full credit for the ones that died, and I am hoping these two will survive.
The plants and the tree ordered arrived in ideal condition and are doing great.
I ordered 2 Rainbow Eucalyptus trees after seeing them at the Miami zoo. I had them planted in my yard 3 days later. They were well healthy and packaged with care instructions.
The trees were healthy and growing nicely! It was easy to order and delivery was so fast. I received them early!
I was skeptical when I took the tree out of the box, it looked like a 6' stick with no leaves or branches. I planted it and within days I could see the green and now it has leaves and small branched all over it in less than two weeks. Looking forward to seeing it grow over the years.
Got the tree's a little earlier than expected but they are doing well
As soon as I saw it, I knew I had to have it. It was a gardenia tree. Oh gosh, I see all the buds and can't wait to see them bloom. I have it in a pot on the patio in the backyard. The leaves are full and dark green. Really looking forward to see the beautiful flowers. I also purchased a plumeria plant. Sucha a lovely scent. I look forward to that one to blook to.
Like the fast delivery, plus the clean and healthy plant. I'm waiting to see what happens next. Hopefully, lots of blooms!
Very good packaging and delivery time. Plants look good as well, however the number and the size of roots are not enough for fast and perfect plant accommodation in the permanent growing place. It's especially critical for two years old plants. One should be ready to apply special agriculture and technique for your new plants to get along with their garden/orchid. All-in-all the Company provided the best plants to me I ever found in the US.
The 3 gallon flowers that I ordered arrived beautiful, already full of gorgeous yellow flowers! Since planting the flowers fell off and it's struggled some from transplant shock, but it is recovering nicely. I am excited to watch it grow and spread!
The plants arrived with what appeared to be root rot. I had to throw away at least half of both monstera. I planted them both but they are not fairing well at all. I'm not sure what to think or do
I was pleased with the quality of the plants. I did expect the 3 gallons would be a little bigger for the price but they were well established.
I was not happy that if I used my coupon that I received for another order that was over $150.00, I lost the free shipping. That means that the coupons are useless.
I just hope the trees are not just sticks for that price! I haven't received them yet. Karen
The tree arrived in good condition. It is exactly as advertised. Have to wait a week to plant as we are at 27 degrees at night still.
Purchased an olive tree for my grandson's birthday thru Walmart. Com. The first tree died, Brighter Blooms products can be returned to Walmart where they packaged and scanned the return. Immediately a refund was credited to my account. I ordered another tree and it's beautiful, my grandson is delighted with his tree and sends me pictures weekly.
Extremely pleased with the high quality of the apple trees and blueberry bushes that arrived. Pruned with flowers and buds already on them. Beautiful plants!
I received 3 fig plants in good timing with good communication along their journey but when I received the plants they were very disappointing as they were just twigs that looked dead, not at all what I was expecting or what is shown in their pictures. I conveyed my concern and disappointment and literally within the hour of them receiving my feedback along with pictures I sent, they promptly sent out replacement products. Very happy with how they handled things. The new plants are faring well and we look forward to eating lots of its in the near future. I highly recommend this company.
Easy it was very easy to order online so convenient
I ordered a monstera and a Sweetbay magnolia. They arrived quickly, were healthy and ready to be planted. The Sweetbay had to endure high winds from recent storms, but was strong and is thriving in our yard. The monstera has adapted well to our sunroom and is growing well. I will order again.
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE
We are so very sorry to hear this and are reaching out privately to offer further assistance.