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BrighterBlooms.com

Overview

BrighterBlooms.com has a rating of 4.4 stars from 4,111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.

service
848
value
36
shipping
35
returns
9
quality
3,593
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21,925 reviews
How would you rate BrighterBlooms.com?
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Colorado
2 reviews
0 helpful votes
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Tiny plant ridiculous price
June 13, 2022
Updated review

The plants arrived healthy said they were 1 gallon, I would say 2 quart size. Extremely disappointed. Customer service did give me a discount, and was very professional, only reason I gave a 2 star. I will not recommend this company nor will I make another purchase.

Date of experience: June 11, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We're so sorry that your plants were not what you expected! We're glad we were able to discount the order to help put them more in line with what you received


Easy website to navigate
May 18, 2022
Previous review

Easy website to navigate. Good prices, the description detail was very informative.

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
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Tracking
May 1, 2025
Updated review

I dont need another app that shows products for purchase fomr LOTS of vendors I dont care about. Why cant you simply provide tracking status for order like millions of other vendors?

Date of experience: April 20, 2025

Look forward to receiving our order
April 26, 2025
Previous review

Look forward to receiving our order. Shopping was easy

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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Sleeve was too loose on top and slid own and too tight below knee to allow for comfortable wear. I must return this item.

Date of experience: March 20, 2025
Virginia
1 review
0 helpful votes
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Apply the discount codes
April 2, 2025

Should already apply the discount codes. We purchased several loads this last two weeks and didn't

Date of experience: March 23, 2025
Texas
1 review
0 helpful votes
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Santa's Helpers
January 16, 2023

I ordered 2 Satsuma Orange trees and 1 celeste fig tree for my brother in Slidell, LA. During a hurricane, I think it was Katrina, they lost their house as it was completely under water. Of everything he lost, it was the fruit trees in his yard. I arrange for the order which included someone planting the trees for him since had a stroke since the hurricane. He didn't know until the delivery and planting. I live west of Houston, TX and was not able to make the trip to plant the fruit trees. I very much appreciated santa's helpers doing this favor for me.
Michael Lynch, older brother.

Date of experience: January 16, 2023
South Dakota
1 review
0 helpful votes
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Customer Service
June 20, 2023

Wonderful customer service! Our tree arrived with damage. We are not sure where in the process the damage happened, but Brighter Blooms made certain we were shipped a new tree. I received confirmation the tree had shipped only 30 minutes after our phone conversation!

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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Dead tree
December 16, 2023

They mailed me a tree that looked horrible when it arrived. I reached out to them with a picture and they simply said that the tree was just shedding leaves and to do a scratch test. I waited a couple of months and reached out again to tell them that it was definitely dead. There response was that there is no warranty. That was a money and time just thrown out the window.

Date of experience: December 9, 2023
Maine
1 review
0 helpful votes
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Review update!
August 17, 2023
Updated review

When I looked up the bush, the price came up at 79.99. Once they werte in my cart and I was checking out the price jumoed to 89.99! Bait and switch?

I received an email from the customer service department. They immediately resolved my issue. The plants came in today and they are beautiful, exactly what I envisioned! I will definitely purchase from them again!

Date of experience: August 17, 2023

When I looked up the bush, the price came up at 79.99
September 12, 2023
Previous review

When I looked up the bush, the price came up at 79.99. Once they werte in my cart and I was checking out the price jumoed to 89.99! Bait and switch?

Date of experience: August 13, 2023
Nebraska
1 review
0 helpful votes
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Double Red Althea
July 7, 2022

Plant arrived on time and in very healthy condition, with loads of buds. It does have "weeping branches" though. I'm hoping this will look more like the tree pictured as the branches get stronger.

Also, the blooms are NOT red.

Date of experience: July 7, 2022
Tennessee
1 review
0 helpful votes
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Not happy
April 26, 2021

Product showed up almost 2.5 weeks after ordering. The box look like it had been kicked and stepped on.
The two shrubs (payed close to 60$) were worth about 10$ TOTAL and I doubt I will ever order from y'all again

Date of experience: April 23, 2021
Cassidy M. — BrighterBlooms.com Rep
over a year old

We are so sorry to hear this and are reaching out privately to offer some assistance.

Washington
1 review
0 helpful votes
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Condition of delivery
May 8, 2022
Updated review

Loved the Crepe Myrtle tree but the two gardenia bushes I got were in very sad condition when they arrived. I cannot believe what I paid for these tiny little starts which both had broken branches. I am planning on contacting Brighter Booms about a refund or replacement plants.

Date of experience: May 8, 2022

Easy shopping...
April 4, 2022
Previous review

Easy shopping... great descriptions!

Date of experience: April 4, 2022
Maryland
1 review
0 helpful votes
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Satisfaction number ONE!
May 9, 2022

Although we're not quite sure how the tree got damaged during shipping BrighterBlooms was more than willing to ship a replacement tree right away.
I highly recommend these people they stand by their product!

Date of experience: May 9, 2022
Idaho
1 review
0 helpful votes
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Good company
July 7, 2022

Good information on website to assist you in choosing appropriate plants for your area. Plants arrived in a timely manner, well packaged and healthy with further instructions/planting tips. Will definitely use this company again!

Date of experience: July 7, 2022
Massachusetts
2 reviews
0 helpful votes
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Great guarantee
December 1, 2021

We purchased 12 3-4' Wichita Blue junipers. One was looking a bit sad when it arrived and got worse after planting. I called Brighter Blooms and they immediately sent out a replacement, free of charge with no questions asked. Great service.

Date of experience: December 1, 2021
North Carolina
2 reviews
0 helpful votes
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Oranges to come!
August 10, 2021

Just put it into the ground, so waiting to see new growth to know if it truly survived and perhaps thriving. Next spring, hopefully, blossoms, but not expecting actual fruit for 2-3 years. Much faster delivery than expected.

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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New Palms
May 21, 2021
Updated review

Jason was very helpful. He showed me how to see if particular palms could ship to Texas. Very professional! One palm arrived with a couple of branches folded underneath it. But I am following the directions. I hope they come back!

Date of experience: May 21, 2021

Jason was very helpful
April 29, 2021
Previous review

Jason was very helpful. He showed me how to see if particular palms could ship to Texas. Very professional!

Date of experience: April 29, 2021
South Carolina
1 review
0 helpful votes
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Great experience.
May 12, 2022
Updated review

I've been very impressed with BrighterBlooms! The first tree shipped sustain a lot of stress during its shipment. It was not bouncing back and taking hold like the other plants i ordered. They immediately sent a replacement which is doing much better! Already opening new leaves! Very happy!

Date of experience: May 12, 2022

Lots of great options!
April 25, 2022
Previous review

Lots of great options!

Date of experience: April 25, 2022
Texas
1 review
0 helpful votes
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Poor Quality
September 12, 2022

Two orders of the same plants have arrived either damaged beyond saving or with chewed up leaves looking like they are on their last legs. Brighter Blooms did refund the charges, but I won't order from them again.

Date of experience: September 8, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We're very sorry to hear how your plants arrived! We're glad we were able to make this right!

North Carolina
1 review
0 helpful votes
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Excellent
May 16, 2022

Great product (trees) that were good-looking and healthy, plus they arrived really quickly! (Quicker than anticipated). Overall, I was super happy with my order, would highly recommend them, and will buy from them again!

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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Love this company- highly recommend
September 25, 2022

I purchased a tree from them, it arrived damaged. They replaced it immediately with a brand new one no questions asked. Their products are very high-quality and the customer service cannot be beat. Definitely recommend!

Date of experience: September 25, 2022