BrighterBlooms.comReviews 4,150

I Wen to the site and easily found what I was looking for. I placed the order. I got an email saying that I would be notified when the order shipped in 1 to 2 days. About a week later my piece still hadn't shipped. I called customer service and they told me they didn't ship the order because they needed to verify my info. I did then my order shipped. My issue was if you need some thing from me to ship my order then someone should reach out to me and let me know that so I'm notwaken around for an piece that's never comming. If I hadn't called what would my order still be sitting there?

Wrong plants were sent. When the correction was made and I received the 5 TRI colored willows that I ordered, they arrived in very poor condition.

Have always been happy with what I have ordered from you - good stuff

Fast and easy. My lime tree and lemon tree last year arrived quickly and both were so green and healthy!

Easy and helpful... our mock orange bushes arrived in good condition. We had looked all over for the scented kind and couldn't find them... Brighter Blooms had them in 3 different sizes!

The trees arrived in good condition. Excellent customer service. I highly recommend them.

Received my plantings in good conditions, they were well packaged and very healthy. Customer service is on top of things too. Fedx was having a problem in house, so BrighterBlooms sent me new plants to replace the others sitting somewhere in limbo. I appreciated that. We have had some very hot weather and was concerned about some of the plantings being to stressed but with daily watering these healthy plants seem to be doing well.

My bush arrived quickly and in great condition. I was pleasantly surprised to see how well it had been packaged. Great care was taken to ensure the bush arrived in this condition. I was surprised at the size of this bush, the colorful leaves and that it arrived in the condition it did. Don't hesitate to buy from BrighterBlooms.

The ordering and payment processes were good.

The product wasn't. All 4 trees that I ordered (Order ******* + Order *******) dried up during delivery, and even all my watering, etc. the trees "died" 2 weeks.

Good looking on the pictures waiting on plants to arrive

Informative site w wonderful choices!
Plants in excellent shape.

I bought 2 fig tress, one as a gift for a vows exchange and one for myself. After 1 week all leaves are gone, even though I kept them both in their original pots on a very sunny balcony, as instructed in the flyer. One also lost all fig fruits. I don't know what went wrong after such short time..

Delivery was quick and plants came in good condition.

I received my trees within a few days of ordering. The trees were planted two days later. One is already budding flowers, the other is struggling a bit. I will give it a few more months to see if both are flourishing.

First lemon tree died.
This new one is smaller so I have great hopes!
The process of getting help was a little frustrating with first tree but the service to be able to get a second tree with warranty was quick

The product came half dead. It was dried up and it seems that the company does not stand behind their products by the way we were treated on the customer service line.

The tree I ordered was pretty much dead when I received it. The leaves were wilted and and crispy along with a couple branches. Still trying to revive it but it has lost all the leaves now and slowly losing hope. Pretty disappointed after spending so much money on the tree.

Items were 90% dead by the time they finally arrived. It took weeks for items to be delivered. Long shipping may have been the main reason why items were so damaged. For such sensitive items, expedited shipping should be the default method of shipping.

Fast and easy to order on line and the plants arrived in excellent condition with lots of buds and ready to be planted. They are doing real well and growing beautifully.