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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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So I bought this as I thought it would be better deal, not really the plant was advertised as 3-4 feet but I'm not sure if that is for the actual tree or it's for the tallest branch.
Anyways long story short it's barely 3 feet for that price my Gardner told me I would have gotten much bigger tree for little more.
I wouldn't mind paying more but I know this wasn't even close to 4 feet.
My honest advice go to ur local garden shop and just buy it from there an judge the size of tree in person and make a decision.
I received my plant quickly and the quality of it was perfect. I have been enjoying it immensely. Will definitely buy from here again.
Plant suffered from heat during shipping and was quite distressed upon arrival
Tree looked great. Only issue was their shipper lost the box for two days before they straightened it out and it arrived.
Your online coupon code did not work.
Advertisement says % off fast growing flowering trees, but I received NO discount.
Your online coupon code did not work.
Advertisement says % off fast growing flowering trees, but I received NO discount.
My plant arrived safely. The specimen was healthy. Now I'm back to buy more.
Ordered 3 yellow rhododendrons on Monday and received them on Thursday when our landscaping contractor showed up, perfect timing. The plants arrived in great condition and look very healthy.
This is the first time I have tried ordering a tree or bush from the internet. BrighterBlooms did a fantastic job for us and we will be using them again.
Received later than expect Ed due to delivery issue
Great! We love the palms, they are healthy and vibrant.
The trees showed up a few days late, I planted them with super soil and compost and have been watering them daily, but the leaves are brown and falling off, not sure these trees are going to make it...
The on-line process was quick and efficient. Product arrived in good condition and was planted the same day. Camelias are doing well and we are very satisfied and will do biz with brighter Blooms again..
Quick, easy to navigate, and information was complete and informative.
The plants arrived in good condition. Packaged well. We just planted them so we will see but 5 stars!
Will be placing additional orders. Great product with great price
The plant was out from the pot (not sure if it's due to shipment). It should have been packed tight and the box should be the right size for the plant to prevent any movement during shipment.
Easy check out and Wonderful products! I always shop at this site!
Easy check out and Wonderful products! I always shop at this site!
I ordered plants on June 18 and was advised that my order had shipped on June 21, and given an expected delivery date, after the shipping label was generated. The tracking never indicated my order was enroute. Then I received an email on June 25 from Brighter Blooms saying that they were going to ship FRESH plants, since they'd discovered on June 24 the order never shipped due to an issue at the shipping facility. So 5 stars was due to the fact that even though my order was not shipped, it was discovered and rectified without my even asking!. FOUR stars for the actual plants that arrived, as they were in good shape and I anticipate they will survive and hope they'll thrive :)
It was fine. Exactly what I expected from an internet business
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE
We are so sorry that your trees are not doing well! We have reached out privately to help!