BravoDateReviews 16,086

Dear Justin,

We are grateful that you have decided to leave feedback about our website for communication.
Thank you for sharing your experience of using our platform.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@bravodate.com in order to learn the details.

Take care and stay safe!

Best Regards,
Support Team Bravodate

Dear Yorkie,
We are to hear sorry your experience didn’t match your expectations.

First and foremost, please note that BravoDate is an international communication platform, we do not have the option to arrange a meeting for you.
However, you are free to discuss it directly, there are no restrictions at all!

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our support@bravodate.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
BravoDate Support Team

Dear Bob,

Thank you for this nice evaluation!

It is always a pleasure to see how our members like the platform.

Please, be kindly informed that we are always trying to extend the range of our members.

In addition, let me please inform you that you may as well use the Search option to select the preferred area of the member. Have you already tried that?

Should you have any questions, please contact us back. We will be glad to help you.

Thank you for your support, it is significant!

Best regards,
Bravodate Customer Support

Dear Warten,

Thank you for taking the time to share your thoughts and feedback with us!

We are always glad to add some welcome credits to our new unique members to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

Please note that people of various ages are using our online communication platform and you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. Follow your heart and you will definitely find your friend on our website.

Please feel free to contact us via Support@Bravodate.com and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
Bravodate Customer Support

Dear Patrick,

Thank you for taking the time to share your concerns and feedback with us!

Please note that there are various services with different costs, sending chat messages costs 2 credits per minute, however, you are able to send plenty of messages within each minute to convey your thoughts to other users without limitations, thus you are not being charged for each particular message. If you do not find this specific feature suitable for you, it is possible to continue communication in the mail section as an alternative, thus you can compose large letters to communicate with your friends without spending credits per minute.

It should be noted that you are not being charged for receiving or reading chat messages, for example, you may send all the messages you wish within each minute, then you may wait for a response without sending more messages and continue communication once you receive a reply. Thus, you may use this feature effectively as sometimes it indeed may take time for other users to write back.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@Bravodate.com and we will be happy to help you with that.

We are always at your service.

Kind regards,
Bravodate Customer Support

Dear Greg,

Thanks for the feedback you submitted.

It is a pleasure to know your opinion about our platform. We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

Please feel free to contact us via support@ BravoDate. Com in case of any questions.

Best regards,
BravoDate Customer Support

Dear Darrell,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@bravodate.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our support@bravodate.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
BravoDate Support Team

Dear Cornell,

Thank you for taking the time to leave feedback about our website.

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@bravodate.com in order to learn the details.

We also may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign.

We never scam anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site.

If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to support@bravodate.com and we will check the case.

If you need any further guidance or assistance, feel free to reach us via email as well.
We work 24/7!

Best Regards,
Support Team Bravodate

Dear Jamie,

Thank you for submitting a review about our platform!

I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe!

We are building a secure platform where we try to make sure the person on the other side of the screen is real and interested in communication. To do so, we have arranged communication with Regional Partners worldwide so they could assist with the registration of the ladies from their countries. Passing the verification in person is more trustworthy since the member will be interviewed eye to eye.

We will be glad to assist you in case of any additional questions. Please contact us via support@bravodate.com if any assistance is needed.

Respectfully,
Bravodate Customer Support

Dear Heath,

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind members like you make our job a pleasure.

We will be glad to assist you in case of any additional questions. Don't hesitate to get in touch with us via support@BravoDate.com if any assistance is needed.

Kind Regards,
BravoDate Customer Support