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BravenetReviews 6

2.3

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Bravenet Reviews Summary

Bravenet generally enjoys a positive reputation among its users, particularly for its reliable web hosting services and effective customer support. Many customers appreciate the comprehensive features offered at a reasonable price, as well as the prompt assistance provided when issues arise. However, concerns have been raised regarding unexpected charges related to mobile subscriptions and instances of service downtime. Additionally, some users express frustration over difficulties in unsubscribing from services. Overall, while Bravenet is commended for its value and customer service, addressing the highlighted concerns could further enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
quality
1
Minnesota
1 review
1 helpful vote
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DOWN, DOWN, DoWn
September 11, 2023

It works when it works, but be prepared for it to be down at the worst times. And be prepared to lose everything if you don't back up frequently!

Date of experience: September 11, 2023
New York
38 reviews
175 helpful votes
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The reason I 5 star this site is because, though I NEVER used them, I had someone pirating my books on one of their hosted sites. I contacted them and within 30 mins, the site was terminated and the user blocked.

Date of experience: May 14, 2013
Arizona
1 review
2 helpful votes
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I had the same experience with the cell phone number - on top of that one of the things I wanted from Bravenet was a member map - and the link won't work on Yuku. I have tried to find how to UNSUBSCRIBE to Bravenet, but there doesn't seem to be a way. How do I get out of the cell phone "thing"? I have a line of my granddaughter's cell phone and certainly don't want her charged for my mistake.

Date of experience: May 29, 2011
Courtnie f. — Bravenet Rep
over a year old

Hi Glenda, I know your review is old but I am sorry to hear that you were experiencing issues with text messages. Please note that those text messages were not coming from us. We actually have no way to text our users. Hope you were able to track down where they were coming from and put a stop to them.

GB
1 review
1 helpful vote
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Check it for your self and do not open the txt message - I was looking for a web design tools in the net. Came accross bravenet.com.
They requested to register to create an account, then they asked for a cell phone number
I gave them a number. They sent me 2 txts from number *******. The txt reads: Free txt
I open the messages and found out they charged the number i gave them £10.
Please try it for you self.

Date of experience: January 11, 2009
Courtnie f. — Bravenet Rep
over a year old

Hi Sunny, I know your review is old but I am sorry to hear that you were experiencing issues with text messages. Please note that those text messages were not coming from us. We actually have no way to text our users. Hope you were able to track down where they were coming from and put a stop to them.

From the business

Bravenet offers free web tools, web hosting, domains, email and an easy free site builder. Build your website with our easy webpage builder, web tools, and web services.