The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Excellent instructions, show was well managed, directions were clear and easy to follow.
Easy to understand. Looking forward to our family vacation.
We were so tired after a long day of travel that picking up our voucher, and checking into our condo that we simply had not energy to face the crowded streets again. So we did't go.
Very useful to make all our reservations at one location and see what all the options were. Looking forward to our trip to Branson!
Nice job. Everything was simple to understand. I only had one problem. One of the "maps" would not show me where the hotel was located.
For some reason, I never received an actual confirmation EMAIL for my order. Even after calling, they resent the confirmation but it never arrived after 15 minutes. They finally just sent me a link via text. I used that link and was able to print off my confirmation instructions.
Nice job. Everything was simple to understand. I only had one problem. One of the "maps" would not show me where the hotel was located.
Was surprised at this late date we could get tickets. The show "Jesus" was amazing!
Easy website to use and navigate. Would book another tour.
Understandable virtual experience; we accomplished what we were hoping for and did it quite quickly.
Looking forward to some great shows. The online reservation/package experience is quite easy to do. Thanks for making it understandable.
Very easy to book and use the website - found everything we wanted
Your sight works great! /we are looking forward to seeing the show & Branson sights.
Thank you for the help.
Love saving money and easy to navigate your site. We're excited to check out some shows and see some sites! Hoping it's warm so we can hunt for morrel mushrooms on our way home!
I received an order number and the message stated when my tickets were processed I would get an additional email with info to pick up my tickets. My question is can't it be sent to my email so I can print it out myself rather than going to pick it up?