The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Quick buying experience. Very helpful information.
Easy to register and pay for the reservation! So excited to be there
Easy to order. Tickets are expensive but I'm hoping it's worth it.
Great but too many questions and add-ons. And I tried to post a brief review twice but it wasn't enough characters, so I'm hoping this will allow me to submit a review.
We booked a show using BransonShows.com yesterday 6-7-22/8:00 a.m. and the SUPERVISOR "Nina", jUST NOW called us to tell us there was NO ROOM FOR US! We booked in the handicapped section at the Branson Belle Shownoat Show, we are currently about 30 minutes away from Branson AFTER DRIVING FIVE HOURS!
We asked for a manager, NINA said "I am the manager". We asked for HER BOSS, and apparently NINA owns the whole COMPANY, because she would NOT give us HER BOSS, totally refused!
BEWARE OF BRANSONSHOWS. COM FOLKS... Pam booked us on 6-7-22 and NINA just kicked us to the curb!
My husband and I are OVER 70, booked HANDICAPPED and after our FIVE HOUR DRIVE TO GET HERE IN BRANSON, WITH PRIOR RESERVATIONS "PAID IN FULL"... WE GOT RIPPED OFF BIG TIME!
NO BRANSON BELLE SHOWBOAT FOR US!
IF "ANYONE" knows the CORPORATE phone number to BransonShows.com OR the DIRECT phone number to the Branson Belle Show Boat
PLEASE SHARE IT WITH US!
We are so upset, NINA'S CANCELATION was NOT RIGHT TO DO US THAT WAY!
I started to order tickets online and saw no place to put in the $2 off adult admission use code in the Branson Magazine. So I called for help and the operator placed my order by phone.
Doing a great job. Thank you for the great experience!
Good friendly help that made it easy to reserve m families tickets.
Reasonable and seems to meet expectations. Hopefully enjoyable
Quick and easy. Response was very fast. Would use again.
Easy to book packaged deal.
The personal I talked to was very helpful. Only took a few minutes.
Great easy to use and was affordable. As far as the site it was easy to navigate and select the things we wanted to do and left room for other adventures during our stay should we find something the our granddaughter would like to do.
I had a weekend get away planned for my wife's 30th birthday so I ordered al the shows in advance. When we went to pick up the tickets there was a deal to get one of the shoes free but I had to put down a $50 deposit and watch a presentation on Saturday. Not once was the word Timeshare mentioned, had it been mentioned I would have never signed up even to save some dollars. Once I showed up the lady at the counter said time share so I politely signed in and hit the first exit I could upon completion. A guy from Branson shows text me very rudely about the deal. It is 100% my fault for falling for the deceptive tactic of not calling it a timeshare. I just don't want other people to be duped and lose a $50 non refundable deposit, which was also not stated at the time.