The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Love Branson. Never did this show. Looking forward to it
Very easy to navigate all the options for shows. Customer service reps are very pleasant and helpful.
It worked very well. I really appreciate the follow-up and help with changing one of our activities to another day.
Quick & Easy order. Shows other options for other show times to compare.
They are good at getting you discount tickets.
They are very friendly and helpful at getting what you want.
Easy to place order, quick, friendly. Made great suggestions of other shows to see.
Easy to reserve! We were able to get excellent seats for next day performances.
Easy to navigate and great customer service. Norton was a piece of mind when using your credit card. I will definitely use them again
We booked a show with BOGO tickets. We got to the show and found out tickets were almost full price. We paid $170 for 4 tickets through bransonshows.com. We got to the show and full price tickets were $46 each. A total of $184. I called about it. The bransonshows company said the tickets were $86 each. Talk about a lie and a half. I was NOT happy. They did nothing to make it right. Never again will I book through them.
The show we went to was wonderful at least. We did enjoy that part of our evening.
Finding out we were lied to by a Branson company. Not so much fun. BEWARE!
So far a good experience. Tracy was very nice and helpful
Booking the show was easy and quick with no hassle.
Easy to use site. Had good directions on where to pick up tickets.
Your company is a scam. I could have purchased the tickets from the theater for $150.00 less. You claim lowest price guarantee and do not honor it. I tried to cancel 15 minutes after booking and was told I could only get 65% of my money back. I will never use your company again and will use my 1000, 000 subc4iber youtube chanel to share my experience.
Very easy to navigate web site. Exceeded expectations
GOOD ORDER FORMAT. Need to be up front about customers obligations to pick up vouchers at a separate location.
Made it very easy to locate the shows... times and days. Thank you