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Boxed

How would you rate Boxed?
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Texas
1 review
1 helpful vote
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Wonderful
February 10, 2018

I love shopping at Boxed, they have everything im looking for at great prices and I love that it comes in bulk, I have ordered from them a lot and will continue, I also love the fast delivery.

Date of experience: February 10, 2018
New York
1 review
0 helpful votes
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Delivery
January 2, 2018

Not delivered to apartment, the heavy boxes was left at lobby floor. I did contact to BOXED about this problem several times.

Date of experience: January 2, 2018
Linda W. Boxed Rep
over a year old

Hey Andrey! So sorry you did not get the best experience with the delivery of your order. :( We are trying our very best to relay all of these concerns internally with our teams and our carriers in order to better improve the deliveries for our customers. Thank you for providing us your concerns as this helps us gather more information in order to start improve these aspects of our services. Thank you again for your feedback and review!

Ohio
1 review
1 helpful vote
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Good
March 23, 2020

I received my products in good condition and shipping time was good considering... would use them again

Date of experience: March 23, 2020
Georgia
1 review
1 helpful vote
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Definitely worth the 5 rating. Thankful for the quick response to issues, easy ordering and prompt shipping.

Date of experience: January 2, 2018
Texas
1 review
0 helpful votes
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Some items are over priced.
February 5, 2018

Some of the items are overpriced compared to the local grocery store. I also wish they had some healthier options and more organic choices!

Date of experience: February 5, 2018
Linda W. Boxed Rep
over a year old

Hey Alison! Thank you for checking us out. We will definitely pass this feedback along to our teams to ensure we continue making improvements and adding more varieties to our inventory.

California
1 review
1 helpful vote
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Will continue using boxed. Have been very happy with this service been using for over a year now. Highly recommend to anyone who asks.

Date of experience: January 3, 2018
New Jersey
1 review
1 helpful vote
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Always excellent
January 6, 2018

I love Boxed. Wonderful products. Sent some things to my Mother in Louisiana and she was extremely impressed with the quality of the products

Date of experience: January 4, 2018
Arkansas
1 review
1 helpful vote
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Time is Money!
January 3, 2018

My time is very precious to me, thats one of the reasons I love boxed.com. I save hours per month not tromping around big-box stores anymore.

Date of experience: January 2, 2018
Linda W. Boxed Rep
over a year old

Hey Amanda! That's great to hear how nicely our service is working for you! We're so glad you're able to save time through being a Boxed customer as that is part of our mission. Thank you for being a Boxed customer! We appreciate you a bulkload :)

Florida
1 review
10 helpful votes
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And have children involved in the so called not cussing. Very tacky and poor taste. Maybe if you change your commercial I might think of buying

Date of experience: March 7, 2022
Nebraska
1 review
8 helpful votes
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Fake discount
March 23, 2017

So-called wholesale prices are ridiculously high compare to amazon. Eg. Pampers swaddler diapers almost twice the price as those sold on amazon.

Date of experience: March 23, 2017
New Jersey
1 review
26 helpful votes
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Boxedup membership
February 9, 2022

If you sign up for the boxedup membership and later want to cancel they give you a hard time. Don't join.

Date of experience: February 9, 2022
Oklahoma
1 review
1 helpful vote
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Boxed
January 3, 2018

I love having Boxed available to be sent to my Home. Its hard for me to get to the grocery store. Very affordable and prompt. Thank you so much.

Date of experience: January 2, 2018
New York
1 review
5 helpful votes
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CONFUSING!
November 5, 2016

Navigating website is awkward and - Navigating between "aisles " (product categories) lacks fluidity. Website DOES NOT MOTIVATE my return or purchase. Heard your ad on CNN radio Geezzz!

Date of experience: November 5, 2016
California
2 reviews
1 helpful vote
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Boxed experience
May 2, 2018

I like most options however the things I like are usually not available hence my sporadic ordering of items on a regular basis

Date of experience: May 2, 2018
Linda W. Boxed Rep
over a year old

Hey Deanna! Thank you for shopping with us and for your feedback. We hope to be able to keep our inventory as healthy as possible and want to ensure our products are always in stock.

Florida
1 review
0 helpful votes
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Keeps the Wife out of Costco
March 6, 2018

I get TP and Paper Towels delivered now... that was her excuse to go to Costco and spend &500!
Saves a ton. :)

Date of experience: March 6, 2018
Ohio
1 review
0 helpful votes
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Easy to use
February 7, 2018

Easy to use. You can have all your snacks delivered to your house. No membership fees. Great selection. Fast shipping. Wonderful customer service

Date of experience: February 5, 2018
Washington
1 review
1 helpful vote
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Great!
February 7, 2018

Just fine. Everything arrived in great shape and was just what I ordered. Will order again. That is all I have to say.

Date of experience: February 6, 2018
California
1 review
0 helpful votes
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Thrilled
February 6, 2018

The products Boxed carries are fantastic and varied. The delivery is always SUPER fast. I really like shopping at Boxed. Love their mascot!

Date of experience: February 5, 2018
Maine
2 reviews
1 helpful vote
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Boxed is great!
April 2, 2018

Received my order fast and complete! Love the products and large sizes mean that I have time to reorder before I run out.

Date of experience: April 2, 2018
Texas
1 review
2 helpful votes
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Love boxed quick delivery service to your house
January 8, 2018

Boxed has great prices and service. I have never had a wrong order and they arrive in 1-2 days from the order date.

Date of experience: January 7, 2018

Overview

Boxed has a rating of 3.3 stars from 459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boxed most frequently mention customer service, great prices and free samples. Boxed ranks 20th among Marketplace sites.

service
39
value
44
shipping
41
returns
15
quality
35
+30