Bowlero

I had planned a party here. About 20 days prior I had to cancel for a legit family reason. They kept my initial deposit and planned to charge me the full balance as well. Basically, NOT having a party cost me over $2000.

Totally unacceptable customer service today. I waited at the prize area with my kids for almost 30 minutes while the staff was was "sending someone over" to open the gate. There was only one person assigned to run laser tag and run the prize redemption area. Staff acted like it was my problem and I would just have to wait. Since we spent over $100 on points, it seems that Bowlero is more than willing to take our dollars but feels no need yo provide any type of customer service. How are you running an arcade without staffing your prize area? This is totally unacceptable and we will never be back.

They have a no outside food or drink policy, which I understand. So I bring a yeti full of ice and buy a bottled water at the snack bar. Now I am told this violates their policy. So long Bowlero. No more league bowling.

I can not be happier to find this place, it is by far the best bowling place ever. It's on Edsall rd in Alexandria. We usually go to Tysons Galleria, but this place in Alexandria has a very welcoming vibe. I had my daughter's birthday party here for the first time and Jay Janneto was our host, he was very helpful and very professional, he checked up on us throughout the party and made sure everything is perfect. And by far it was.
I can not say enough good things about our host Jay, we really appreciate his service.

Bowl in a league. The lanes keep breaking. I had to move 3 times and finished an hour after all the other teams left. I then tried to practice bowling like AMF. They changed the policies to no practice after 5 Friday and sat. Mind you there was nobody there and it was 7 pm. Then I inquired how much it would be to pay. They replied "$9.00". I said no. It went from $5 with AMF to $9. I see why people are calling it a monopoly.

While the people are nice as can be in Texas City and pretty nice in Webster, conditions for league bowlers are lousy. The lights are basically disco low in Webster even during league play and in Texas City any time other than league play giving you the immmoresdiom of a night club. Maybe that's the idea but I personally am not willing to bowl in tjise conditions. Place is clean normally except for balls return 17-18 in Texas City which leaves rubber all over the balls. Prices are so so at best. Biggest complaint is uncomfortable lighting where you cannot see your marks. Save the black lights for late night bowlers and partiers who would rather drink than bowl

Rude, unprofessional and unknowlegeable bartender girl and a dismissive GM Mike.
I guess when a mandatory 18% "service charge" (tip) is in place...the bartender didn't feel the need to be polite.
I will not be back

I booked online and it was $400, I get there and ended paying $552.00. Got the unlimited drinks no one drank anything. The food was horrible instead of and a platter of food we each got a paper plate with two items and two slices of pizza. Then to top it off the lane kept shutting off so we couldn't even bowl. It's was the worst bowling and the most expensive night ever. $600 and we got nothing, not even a good time. Spent $150.00 on champagne that we never received it's was the worst experience ever. Never again!

59th ave / Bell rd location in Glendale, Az. Weve been doing the 9pm-1am unlimited bowling on weekends the past 3 weeks. So fun, the lights are dimmed, the music is turned up and the place is hoppin'. William at the front desk is always smiling and greets us like an old friend. Allysa serves the food and drink and she has given us 5 star service every time. Boz

We're talking about bowling mind you. Bowled 3 games with my 7 year old. Shoe rental for 2 people and 3 games 54.00 dollars! Laughable to say the least. Again this is bowling. Not even talking about food prices. 12 oz Pepsi on paper cup. 4.30 $. First and last visit!

Will never be back. Spent almost $400! Includes food. Thought that would be great we get a $100 credit! Food looked NOTHING like in menu, actually quite pathetic! Pizza was like cardboard. I could have gotten better nachos in a dive bar! I don't mind spending money to have a nice time out, however, this establishment is stealing money from its customers

Went bowling with my son based on Sunday Special:
SUNDAY FUNDAY
Discover the most entertaining way to end your weekend—with $5.99 games and arcade card deals after 6pm.
$5.99 GAMES OF BOWLING
$5.99 Shoe Rental
$3 FOR A $6 ARCADE CARD
*Sundays starting at 6pm. Subject to lane.
They refused to honor the advertised price, explanation was - it's a Holiday.
In the ad, no comments about holidays.
I feel that Corporation should respect their Special offers or make changes on their Web-site.
Extremely disappointed. Will not return to this location!

Bowlero in Midland texas had terrible service was serving minors at the bar then David decided service to me when he has served me before because I didn't remember the address on my ID and said it was fake just because it was a florda ID. He should be fired for how rude he was and saw him serving minors.

Took my family to the Bowlero in Rohnert Park, formerly Double Decker Lanes, last night. The prices for bowling were outrageous. We bowled 3 games for each of the 3 of us. The total we had to pay, including shoe rental was $112. They don't do an hourly rate anymore since the new company took over. For the amount of time we bowled it averages out to about $74 an hour. THIS IS FRICKING RIDICULOUS! We will never go there again.

I went to this establishment. My food was given to someone else after waiting almost 2hours. And when I went outside to my car it was damaged the whole bumper and hood. They have cameras that only record the front of the door. So it's at your own risk parking there. They have security but they don't monitor anything and turn heads when customers stand outside smoking marijuana& drinking liquor leaving empty bottles everywhere. Oh, don't put your card on file unless you understand the cost of everything you will be charged for each game you play. Overall, Overpriced! It cost me $750 for this trip. Never again!

So you're going string pins eh?!?!?!?! Heck no! I'll never bowl at a bowling alley with string pins! GARBAGE IDEA! KEEP FREE FALL PINS MR SHANNON! Oh, wait, you want to save $ and buy all the bowling centers in the entire USA and change them all to string pins. Not cool for ruining the sport of bowling! I've met you once. We shook hands once. It was nice meeting you but the way you changed bowling, has made everyone in many different bowling leagues very upset and mad, THE PROS included! GET RID OF STRING PINS! KEEP FREE FALL! Otherwise, "bowlero" is going to lose all of it's sanction leagues.

I have been bowling at Bowlero in Gilbert on a winter league. This place has the worst conditions at any bowling alley. The lanes continue to break and the mechanics are useless. I'll never return.

This is one of the worst booking experiences I've ever had with any company. I booked an event, had an attendee come down with Covid. When I called the bowling alley to let them know, trying to be careful since others may have been exposed, they asked me to cancel and assured me I would get a refund on the deposit. When I called the reservations team they refused to give me a refund and laid out the terms and conditions justifying why they are keeping my money. Technically the terms and conditions say no refunds but their own manager at the bowling alley had said they would make an exception given the situation with Covid. These people are greedy, mean, cold, and uncaring. They've stolen my $150, not much I can do, but warn you to be careful before making any reservations, best to go somewhere else or just show up, they will keep your money if anything goes wrong even something completely out of your control like Covid.

Who ties tethers to.
Bowling pins?

That's how the machine raises toppled pins…with ropes.

They don't fall naturally when they are hit with a strong throw. That takes the fun outta bowling.

I may be I'm just old school but bowlero alleys seem like a very large Fisher-Price toy.

I miss the old AMF bowling alley…the had Longer lanes/natural falling pins and more accommodating.

I recommend people don't waste their money there.