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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
Love it! Have been using them for around 5 months! Always a good company to work with.
The book was exactly as described, and shipping was fast.
We are so glad to hear that! Already looking forward to doing business with you again! - BooksRun Team
I found BooksRun easy to use, reliable and prompt in their delivery.
Your feedback is greatly appreciated! We will continue working on improving our services. - BooksRun Team
Although we may see things around us and pay the slightest bit of attention Cal Thomas sees them and writes about them in such detail you get caught up in his fascinating writing. It is difficult to put his book down.
Thank you for your positive review, David! We are glad you liked our services. - BooksRun Team
The book was delivered quickly, and in the promised condition. I could not find this book "Angel Unaware " by Dale Evans Rogers anywhere else, so I was excited to find it on this site
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Product was just as described, shipped quickly. Thank you.
Thank you for such a review! Happy to hear that you are satisfied with the book! - BooksRun Team
BooksRun made it extremely easy to see exactly what price you would get for a book. The prepaid shipping label made it easy to box up and ship out. We received notice of delivery and a check was issued and arrived within a few weeks.
We are pleased to have you as our customer! - BooksRun Team
Very satisfied. Quick delivery. Would purchase from BooksRun again.
We are happy to hear you liked our services! Hope to do more business with you in the future! - BooksRun Team
I ordered a book from an online retailer and received the book with a large Booksrun sticker on the back. After complaining to the company directly nothing happened. Then I wrote a negative review and they responded. They refunded the me the entire purchase price and so overall, I am happy with the experience.
I ordered a history book and received a book about training dogs. I am sending it back.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
From beginning to end the experience was so simple from obtaining a price for the books to obtaining the shipping labels to arranging a pickup and most importantly the payment was received in a very timely manner.
Thank you so much for the positive review, Tony! - BooksRun Team
Book arrived quickly, condition was better than described -- seller stated book was a paperback in Good condition, however, it appeared to have hardly even been read. I enjoyed reading it and have passed it along to another reader.
We are glad you’ve had a positive experience in doing business with us! - BooksRun Team
First time ordering through BooksRun. Book was in perfect condition and arrived sooner than expected. Packaging was environmentally friendly that was easily recyclable.
Will definitely order from BooksRun again.
Thank you for your review, Susan! We really appreciate it! - BooksRun Team
The book arrived earlier than the anticipated time. It is in good condition.
Thank you for the great review, Katrina! Hope to see you among our customers in the future! -BooksRun Team
Great Experience……very fast and easy! Packed the books, pasted the mailing label and got the money that I was promised.
We are happy to hear that you liked the item as well as our services! - BooksRun Team
Fast shipping great prices easy to find books with great quality! Such a lifesaver.
Thank you for sharing your experience! That is really nice to hear! - BooksRun Team
The book was exactly as described and arrived in good condition. Shipping was quick. I would definitely order from BooksRun again!
We are happy to hear that you liked the item! - BooksRun Team
I got my check pretty fast and it was for the amount estimated. Very happy with the service.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
Book arrived promptly, condition as described. No problems at all.
We are glad to hear that you are happy with the item received! - BooksRun Team
The book was in very good condition. That is how it was rated on the website and it was true.
Thanks for such an excellent review! We are so glad to see that you are satisfied with your order! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team