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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
Book was in mint condition, carefully packaged, quickly shipped.
Update: a representative reached out after seeing my review and rectified my payout problem. I was told it was because of insurance added on during check-out *I honestly do not recall the insurance selection, so they refunded the charge, which i appreciated.
Sold books back online and amount deposited was less than quoted. I sent photos of the quote and filed an inquiry, but no one fixed this error.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
Got the book i wanted and it came in the time promised
Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team
I ordered several used copies of Good Boundaries and Goodbye for my ladies bible study group. The books were shipped quickly and they were in excellent condition. No one could believe they were used. We will be looking at your site again in the fall when we decide on our next group read.
Thank you for your support! We really appreciate it! - BooksRun Team
I ordered 3 books. All of them were in excellent condition, as described. Prices were low, shipping was free. I received them quickly. Perfect!
We are so glad to keep you satisfied with our services! We make a lot of attempts to work hard for you all the time and bring satisfaction with each and every order for all customers! - BooksRun Team
Great book in great condition. Shipping came on time
Thank you for sharing your positive experience! We are doing our best to keep our services high-quality even during such times! - BooksRun Team
The order process was seamless, and I received prompt confirmation and shipping updates. The book arrived quickly and was in excellent condition, just as described on their site. Their customer service was also top-notch, providing quick and helpful responses to my inquiries.
You are very welcome! And thank you for your positive feedback! - BooksRun Team
All my books were used but were well maintained. Very happy with all my purchases. Thank you.
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
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That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Found it, got it, enjoyed it. No more needed to say
Thanks for such an excellent review! We are so glad to see that you are satisfied with our services! - BooksRun Team
Book arrived quickly and was in excellent condition.
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
This was my first time doing this type of transaction and the process was super easy and smooth
Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team
Very responsive to customer needs. Count on good service.
We are glad to hear that you are happy with the item received! - BooksRun Team
I ordered the book, the book came. I'm not as keen on the review process because I am having to comment, then more characters are required etc.
Your feedback is greatly appreciated! We will continue working on improving our services. - BooksRun Team
Easy to use and I got way more than I would have with other sites. I will use them again.
We are pleased to have you as our customer! - BooksRun Team
Book in excellent condition and was exactly as described. Thank you so much.
We are happy to hear that you liked the item as well as our services! - BooksRun Team
Great price, book condition was as described, timely shipping. Totally happy buying from this seller.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
Easy to send in books and receive payment promptly.
Thanks for sharing your opinion with us! We are happy to provide you with good services! - BooksRun Team
I got my book at a very cheap price in a reasonable time period. Thank you all so much!
Your feedback is greatly appreciated! We are glad to provide you with good services. - BooksRun Team
I was happy with the purchase and the way BooksRun took care to make sure it was well protected on its trip through the mail
We are pleased to have you as our customer! - BooksRun Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team