BooksRun has a rating of 4.4 stars from 2,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
Good experience, easy experience. Easy to print label and ship off, payment quick.
Very professional company, price was right, product was great and shipping was timely!
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Book was in solid condition and delivery was easy.
Thank you so much for the positive review, Brandon! - BooksRun Team
No hassle, no mistakes. That's really all you need!
Thanks for cooperating! That’s amazing to work with you as our valued customer! - BooksRun Team
The book arrived in time and in perfect condition.
Thank you for appreciating our hard work! It means a lot to us. - BooksRun Team
The description of book was spot on and the delivery was extremely efficient.
Thanks for the feedback! Hope to see you again doing business with us! - BooksRun Team
Excellent. Received books sooner than I thought I would.
We would like to express our gratitude for such a review! Hope to see you more among our customers in the future! - BooksRun Team
Book received in ample time and in good condition.
Thank you for sharing your experience with us, Ursula! - BooksRun Team
Delivered quick and prompt and book in good condition
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
Excellent. Excellent. Excellent. I don't want to write any more reviews. Thanks.
Thank you for sharing your experience, Robert! That is really nice to hear! - BooksRun Team
Good prices, good shipping, good quality books, and awesome packaging. Very pleased.
Thank you for your positive review, Rhonda! We are glad you liked our services. - BooksRun Team
The book was a great price and the shipping was super fast!
Thank you for your positive feedback, Elizabeth! - BooksRun Team
Book was a great read. Book came in great condition and the price was right.
Thank you for such a review! Happy to hear that you are satisfied with the book! - BooksRun Team
BooksRun was easy to work with, instructions were easy to read and clear, and payment was quick.
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Good price, good service, good books. I look forward to future business.
We do appreciate your opinion regarding doing business with us! Looking forward to hearing back from you more in the future! - BooksRun Team
Customer Service was professional, prompt, and resolved issue appropriately. Thanks.
Thank you for such amazing feedback, Catherine! We are happy to hear that our representative was able to resolve the case in the most satisfactory manner. Hope to see you again among our happy customers! - BooksRun Team
From beginning to the end my experience was wonderful!
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Book was received in perfect condition. Great book at a great value
Thank you for your positive review, Aneisha! We are glad you liked our services. - BooksRun Team
I ordered a book and I swiftly received said book. A+
Thank you so much for the positive review, Rachel! - BooksRun Team
My order came much sooner than expected, a couple weeks before the delivery due date.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thank you for your amazing review! We are doing our best to keep our customers happy! - BooksRun Team