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Book Outlet

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Michigan
1 review
0 helpful votes
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Great prices for new books
September 13, 2022

This site is such a great find! I just got my first order and for the price I paid? They exceeded all expectations! 10/10 and all the gold stars

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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Babydoll
October 11, 2021

The prices are great and the book is in excellent condition. It was easy to order on the website. I will use this site again in the near future.

Date of experience: October 11, 2021
Tennessee
1 review
0 helpful votes
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Thank you fast easy service I will come back and spread...
July 13, 2021
Updated review

Thank you fast easy service I will come back and spread the word on my shopping experience. I will tell my friends to order books from you as well.

Date of experience: July 13, 2021

Thank you fast easy service I will come back and spread...
June 30, 2021
Previous review

Thank you fast easy service I will come back and spread the word on my shopping experience.

Date of experience: June 30, 2021
Wisconsin
1 review
0 helpful votes
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I wanted a bulk order of a particular book for my club, and got a very affordable price, plus free shipping due to the count. I am very pleased!

Date of experience: February 6, 2023
Indiana
2 reviews
0 helpful votes
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The books were as advertised
April 25, 2022

The books were as advertised. The quality/ price were excellent. Shipping took longer than expected but I believe that was due to the postal service

Date of experience: April 25, 2022
Florida
3 reviews
0 helpful votes
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Two weeks to get the book
January 31, 2023

I would love to leave a positive review. But it has been two weeks and I just got the notice it would be delivered today.

Date of experience: January 31, 2023
Texas
1 review
0 helpful votes
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My experience was good
December 14, 2022

My experience was good. 2 out of the 11 books I order had the covers torn a little. But I just said I was shipping damage and went on about my day.

Date of experience: December 14, 2022
Rhode Island
1 review
0 helpful votes
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Easy to navigate the site
January 20, 2023

Easy to navigate the site. Great selection of newer released books with great prices. Tracked shipping with good delivery time.

Date of experience: January 20, 2023
Oklahoma
1 review
0 helpful votes
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The prices are great, but the shipping boxes are cheap and came partially opened, with no packing inside at all.

Date of experience: December 1, 2022
Florida
1 review
0 helpful votes
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Books were great!
July 15, 2022

Books were great! One had a dent on the corner but the rest were perfection! Delivery was longer than expected.

Date of experience: July 15, 2022
Washington
1 review
0 helpful votes
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Experience was fine until I received the box and the books were loose with zero packaging and one is damaged.

Date of experience: September 10, 2022
Jennifer B. Book Outlet Rep
over a year old

We are so sorry the experience wasn't everything it could have been. Thank you for taking the time to leave this feedback, We will certainly pass it on and it has been on our radar. As for the damaged book please feel free reach out to our customer experience team (help@bookoutlet.com) and we will be happy to remedy this for you.
All the best

Connecticut
1 review
0 helpful votes
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The ordering was simple & easy, the books I received came promptly, were packaged well and were in excellent condition.

Date of experience: February 7, 2023
Florida
1 review
0 helpful votes
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I love bookoutlet!
November 17, 2022

I love bookoutlet! A wrong book was sent and they corrected it within 24 hours. It was amazing customer service

Date of experience: November 17, 2022
New Mexico
1 review
0 helpful votes
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It was easy to navigate and find the books I desired...
July 16, 2021
Updated review

It was easy to navigate and find the books I desired or new books that were similar. The prices were incredible and I'm very happy with my choices.

Date of experience: July 16, 2021

It was easy to navigate and find the books I desired...
June 30, 2021
Previous review

It was easy to navigate and find the books I desired or new books that were similar. The prices were incredible and I'm very happy with my choices.

Date of experience: June 30, 2021
Missouri
1 review
0 helpful votes
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I ordered 3 books on October 4,2022
December 2, 2022

I ordered 3 books on October 4,2022. On November 1,2022 I received 3 skeins of YARN! What the heck? I am waiting to hear back from customer service!

Date of experience: November 2, 2022
Nebraska
1 review
0 helpful votes
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I ordered 8 books, all "almost new" or whatever the title is (?) and all 8 books were like brand new! But not the cost! Love it! Thank you!

Date of experience: December 5, 2022
New York
1 review
0 helpful votes
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Experience was great, I was just personally impatient cause it's books and you need them now now lol. But all my books came perfectly

Date of experience: October 7, 2022
Florida
1 review
0 helpful votes
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It seemed to take longer than I'm accustomed to, for delivery.
Also, not all items were shipped, even though it shows they were. :(

Date of experience: December 2, 2022
Nebraska
1 review
0 helpful votes
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Overall I've had a good experience I just wish there were more options of books or at least more books in a series available.

Date of experience: August 13, 2021
Florida
1 review
0 helpful votes
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It was just absolutely amazing!
July 27, 2021
Updated review

It was just absolutely amazing! I lost the code my friend gave me for my first purchase and Gina was able to recover it!

Date of experience: July 27, 2021

It was just absolutely amazing!
July 13, 2021
Previous review

It was just absolutely amazing! I lost the code my friend gave me for my first purchase and Gina was able to recover it!

Date of experience: July 13, 2021

Overview

Book Outlet has a rating of 3.1 stars from 1,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and new books. Book Outlet ranks 6th among Books sites.

service
293
value
1,577
shipping
1,577
returns
42
quality
1,592

Instant Feedback

38,477 reviews
+107