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BookMyForex
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BookMyForex

bookmyforex.com
Australia
1 review
1 helpful vote
Follow Varinder S.
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Card stops working after few days. Transactions gets declined although there is sufficient credit. Customer care No - just one - keep holding for several minutes - there is no response - you give up holding.

Date of experience: May 16, 2022
Canada
1 review
0 helpful votes
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Excess charges
August 15, 2023

They took Intermediary charges from the sender upfront, still the it was charged double to the beneficiary.
Disputing for over thee months, the passing the buck fro one guy to another, useless customer care

Date of experience: August 15, 2023
India
1 review
0 helpful votes
Follow Tushar T.
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I have been Buying currency from BookMyForex for last 2 years and till now no complaints. Honestly, it gives me immense pleasure to share my views here. Thanks to their support executive Ms. Shivani Sharma, She helped me a lot in my transaction, while its a issue related to payment and documents. Detailed explanation over a single call very patiently, had made everything so hassle free and truly commendable. Great services only lead such experinces. Again Thanks to you and your entire team.
Overall, I highly recommend BookMyForex for further forex requirement.

Date of experience: December 29, 2019
Maine
5 reviews
23 helpful votes
Follow Brian B.
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There is no way I am letting these people scam any more people. They got a deposit of my $******* via bitcoin and claimed it never reflected on their end. There was no way I could prove they actually received that payment, till Fortsolution. Tech took it upon themselves to step in and pave the way for the repayment of my already lost money. ForexTB is not what they claim to be.

Date of experience: July 26, 2022
India
1 review
1 helpful vote
Follow Srikanth J.
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Hi, I would like to bring to notice that I booked currency and got a call from agent that if I make payment before 1pm, currency would be delivered on the same day. However, it's a failure on BookmyForex and their agency partner who are not committed to their commitment and give false promises to customers and get the payment done so that customers does not book with any other agency to purchase currency. This is really not the way to business.

Date of experience: November 24, 2022
California
1 review
4 helpful votes
Follow Yash J.
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Pathetic service
January 2, 2022

It's been 12days now and I have not received my transfer yet. The customer service representative who is incharge rejects my calls. I wouldn't recommend anyone to use bookmyforex for wire transfer. Pay a little more to a bank and get it done smoothly instead. I had initiated in December 2021. Its January 2022 now I'll be charged for my transfer in the incoming bank just because of the delay from book my forex's side.

Date of experience: January 2, 2022
California
1 review
2 helpful votes
Follow Comp S.
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This is a fraud company waiting for an opportunity to grab people's money in the name of refundable deposit. They collect 2% refundable deposit upfront with a clear intent of not returning it. I placed an order for wire transfer to USD, for which they collected 4K as refundable deposit. Their cancelation policy is shrouded in mystery and not at all clear. Since I was getting a much better rate elsewhere, I cancelled the order within 10 minutes of placing the order, but they did not give the 4K refundable deposit back since they say 4K is the cancelation charge. I'm sure they wouldn't have even started processing the order within 10 minutes of placing the order, but they said they will not return the refundable deposit. Not sure how many people they are looting everyday with their cunning tactics. This is a totally unethical and fraud company. Please stay away from this company and go for some professionally run ethical company for your needs.

Date of experience: February 28, 2023
TW
1 review
0 helpful votes
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FRAUDULENT COMPANY
March 6, 2023

This is regarding my order placed with Bookmyforex with order id BMF******* for loading the CCY card. The money was transferred to them and they are just harrassing me by never loading the card. I am in a foreign country with no card. OI relied on their serviced but they are a fraudulent company.

Date of experience: March 6, 2023
New York
1 review
1 helpful vote
Follow amit d.
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One Sagar did an excellent job in issuing and reloading my card. I was impressed by the smooth operation.

But I have been disappointed by the way they give written promises and do not keep it. Also my card got blocked over a weekend. I was cash strapped and lost my reputation at a merchant outlet. Then when I contacted bookmyforex they just declined all responsibility and sent me to fend for myself. No compensation was paid in spite of writing to their ceo. So god forbid anything happens to your card.

Date of experience: June 27, 2017
Saudi Arabia
1 review
9 helpful votes
Follow Nitin S.
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They have a great customer support team. When I was traveling abroad for the first time, I had a lot of queries, which they answered very patiently and helped me choose the right forex products based on my requirement.

I recommend BookMyForex.com to all. As they provides excellent prompt services.

Date of experience: October 27, 2014
Germany
1 review
0 helpful votes
Follow Shaggy T.
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I loved their rates.$$
October 20, 2016

I loved their rates. I may have issues like not delivering more than a certain amount to your home address but barring that rest was great. I have purchased currency from other portals and other agents and it is the best among them all just for its rates and a decent customer sales support. Go with Bookmyforex.

Date of experience: October 19, 2016
India
1 review
10 helpful votes
Follow Jitin S.
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I had to send a wire transfer to my daughter who is in Australia. Not only did I get the best currency exchange rate for the wire-transfer, the processing fee charged was a mere Rs. 200/-. In the past when I sent wire-transfers directly through banks, the exchange rates were far higher and I ended up paying a lot of money as one-time transaction charges. Next time I’ll not even think of anyone but BookMyForex for money transfers and other forex transactions.

Date of experience: August 7, 2014
Australia
1 review
9 helpful votes
Follow Vikas R.
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My wife and I are soon heading to US to meet our grand-children. For the first time ever I managed to buy forex simply sitting at home. Though I am not very internet savvy, I managed to book my order online with BookMyForex in not even 10 minutes, with full assistance from the Company’s customer help desk over live chat. The helpdesk staff patiently handled my queries. I had requested for my order to be home-delivered, and surprisingly we received it that very day! The services are perfect for old couples like us who find it difficult to run around for such errands.

Date of experience: July 14, 2014
India
2 reviews
4 helpful votes
Follow Divya J.
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I had got a DD issued through BookMyForex. Right from issuing it to delivering it to me, they created massive confusion and delayed the entire process. I received the DD just in time before my travel. Due to the Covid-19 pandemic, I was unable to travel and wanted to cancel my DD. They really harassed me during the DD cancellation priocess withour proper service and finally made me deal with their third party vendor FCM travels.The service is horrible and the executives are incompetent. Please don't go through BookMyForex, rather go via any bank directly for issuing DD.

Date of experience: June 9, 2020
India
1 review
1 helpful vote
Follow Nistush T.
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Firstly they do not provide help 24/7. I have been using their service for quite sometime now. There always has been some minor things, which is fine and can be overlooked. But my last experience literally made me cry at an international airport. I took forex card from them, which was supposed to be activated before I reach my foreign destination. They said some documents were missing, which were provided to them in hard copy. But they probably misplaced it. They didn't send me any mail/message about documents and didn't activate my card. I was stuck in one of the US airport, with no one from their team there to help as their office was closed. So i was stuck at the airport with no money, card not working and no one to help. One cannot probably imagine the condition of a person stuck at an international destination with no help. All thanks to bookmyforex. Hence, please choose a trusted bank instead of these guys.

Date of experience: October 9, 2018
India
1 review
0 helpful votes
Follow Amit K.
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I ordered 3000 cad in cash and was so happy with their rates and services that I decided to take a forex card as well which was delivered in 15 mins once I did the payment and card got activated within 24 hours. I would definately use your services from canada now.

Date of experience: May 3, 2019
North Carolina
1 review
1 helpful vote
Follow Nitish R.
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When we sent our son for studies abroad I was worried about how to send him money and tution fee. Someone suggested BookMyforex to handle all my money transfers and drafts. Happy with them, but I feel they should do free home delivery of forex, irrespective of the amount.

Date of experience: October 6, 2015
India
1 review
8 helpful votes
Follow Roshan N.
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"Book My Forex is a superb initiative in the present competitive world of ecommerce & social networks. With the competitive rates offered, along with the best of customer centric service, this definitely stands as one of the strongly recommended service to customers seeking help in Forex.

I was really amazed with the timely follow up of the BookMyForex team and the ease of service provided.

Looking forward to do more business with you.

Thank you.

Date of experience: November 5, 2014
India
1 review
0 helpful votes
Follow Tanushree S.
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I have been using BMF for the last 2 years now. Firstly they definitely offer the best rate in the market. I have check from multiple sources and nobody could match their offer.

Secondly - special thanks and mention for Dev Yadav.

I would like to place on records my immense appreciate for him, for the exceptional help and professionalism he demonstrated. He went out of the way to understand my problem and helped resolve my problem within a matter of few hours. Thank you so much. Because of professionals like him the faith in the system still stays.

Dev is an asset to BookMyForex.

Wish you all the best!

I highly recommend BMF!

Date of experience: August 24, 2017
Australia
1 review
7 helpful votes
Follow Amit S.
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They delivered 5 Star Service and I am extremely satisfied.

Could not have been a better service for promptness and efficiency. I was very reluctant to order foreign exchange online but won't hesitate to order again. I have already recommended to friends and family about Book My Forex.

Cheers,
Amit

Date of experience: December 1, 2014

Overview

BookMyForex has a rating of 3.7 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. BookMyForex ranks 387th among Currency Trading sites.

service
15
value
14
shipping
5
returns
4
quality
13