Gave advance token money for SGD cash, it's been 4 days and hasn't received currency yet. Tomorrow I have to catch the flight and stupid customer service are stalling and giving false promises of delivery. I wish I could have given No Star rating to them.
Cannot trust the service of bookmyforex. On one occasion they booked the order and just before travel date said that they cannot provide the currency due to shortage in market and on other occasion they asked to pick the currency while on my way to airport since they cannot deliver in time. Got better rates and much better service from offline vendors
Hi,
Just tried to speak to one of the representative at the call center to sell $5000. 00 and to my surprise he was trying to avoid by giving diff excuses like team will look at it, team will call... blah blah blah and when i said are you trying to avoid giving answers to my query he disconnected the call.
I called after reading good review from other customer but i had bad experience.
Thanks
In the month of April 2019, i had requested bookmyforex to upload my forex card by $2000 & they have uploaded $ 1927, which is $ 73. I have been following up with the customer department & till date they have not credited the $73 back to my card. They don't seem to keep up the contract of their commitment.
Book myforex holds your refund money when you return to india and sell your balance forex thro BMF. And no one helps. I have my money stuck and they are not even answering since 12 days when my refund will come, they have debited it from my forex cards and are holding my money.
BookMyforex has made the experience of buying forex so easy. Since I travel abroad frequently, its a blessing, as I dont have to run around looking for the best deals on foreign exchange. The site does this for me by comparing the rates of different forex dealers and banks on offer and I get the best rate automatically. I also make it a point to check their ongoing offers so I can save more on my transaction. There rates are undoubtedly the best and their services match up too.
I always felt my travel agent was charging too much to get my currency converted to Pounds. On the advice of my brother in law I checked out BookMyForex online and was amazed at their low exchange rates. Saved big indeed…
When we sent our son for studies abroad I was worried about how to send him money and tution fee. Someone suggested BookMyforex to handle all my money transfers and drafts. Happy with them, but I feel they should do free home delivery of forex, irrespective of the amount.
I am using this site regularly for the last one year for doing forex transactions as my both the kids are studying abroad. And I found them good in their job. I must have done at least 25 t0 30 transactions from getting forex cards to loading them and wire transfers and no complain till now in any ways. Hoping the efficiency level is always maintained.
I am very much delighted with prompt response from bookmyforex.com. Thanks to Mr Basant Kumar who had called me for suitable time to deliver forex card and extended his helping hand to deliver the same at my convenient place. It was his cooperation which made the receiving of forex card within 24 hours of ordering easy, comfortable and cheerful.
I have been using their services since last 1 year ( 3 trips... 2 to Europe and 1 to Bali). Their rates are the best in the market and I have never faced any issues in Mumbai with their service.
Everything is on time and will be dealing with them again for sure.
My only suggestion would be to provide credit card payment option without any additional charges (Right now they charge 2.5% fees for credit card).
I live in Delhi and it is such a hassle in winters to go out and do any kind of shopping. I googled and found few companies that do online exchange of currency but I stopped at BookMyForex just because of their rates and home delivery option. And the whole process was smooth and convenient. I feel as a country we are catching up with the best in the world with all these companies like BookMyForex makeing our lives smooth and hassle free. Good job people.
I recommend using prepaid forex cards for overseas trips from BookMyforex! I got a pretty good rate on these! Moreover, since I ordered travel insurance as well, I got an additional discount on the Combo Offer.
I found them very good. Their rates are excellent. I usually used to exchange at airport counters and for me it's like winning a lottery. Too many savings for me. Excellent customer support team. They guide you through the whole process and even the follow up is amazing. For a lazy person like ke they offer home delivery. Which is excellent And you don't pay for it either.
I am recimmending them to anyone who wants to save money
Rs. 200 for processing a wire transfer!... Even I was surprised when I first heard about it…. But that's exactly the rate I was charged when I did a wire-transfer to send my daughter's fee to her college in Australia. The exchange rate was also unbelievably great, so I ended up saving a lot of money. In fact I locked-in a live rate of my choice on the Company's website for the money transfer.
Money is provided with the very easy and small process, best part is that i got everything done from the confort of my home and bookmyforex rocks and keep your service quality like, i am sure company will have a very great future ahead with a lot of successful stories to come
Just ordered my card few hours back and received my card now. Plus the exchange rate is the best among 4 peers that i checked. Mr Basant Lal deliver the card to me before the committed time and he was such a nice person to explain everything and make sure i check all the things and ask questions if any
I was in India and was looking on Google to find a money exchange outlet nearby to convert my Currency into Indian Rupees, I found this online portal BookMyforex.com and thought of checking the rates they offer. I noted down the conversion rate offered by them at the time and decided to compare the rates offered by the nearby bank branches and small money changing outlets. To my surprise, the rates being offered on BookMyforex were far better than the rates being offered by the bank branches and money changers in the vicinity. I immediately placed the order through my mobile and again unexpectedly and to my pleasant surprise, I got a call from their customer care immediately. The customer care representative was extremely polite and helpful and asked me about the convenient time for delivering the Indian currency and collecting the foreign currency at my Hotel. The representative arrived five minutes before time and the whole transaction was completed as smoothly as one can imagine!
Got all the required information in an instant. Mr. Vishal Murekar was informative, helpful and understood the urgency of requirements. He even managed to fulfill it before a deadline provided by him. Kudos!
I booked some cash. "Kajal " was wonderful and handled things properly and dispite having a break next day, she did mange to delivery the currency as promised anyhow.
It was an hassle free experience.
Thanks
Answer: We offer door deliveries in 185 cities in India. Please do write to us at orders@bookmyforex.com and let us have the city you're located in and your phone number. We'll coordinate with you to complete your order
Answer: We do provide Indonesian Rupiah but being a miscellaneous currency it's availability cannot be confirmed at all times. Please do reach us at 9212219191 or email your contact number to orders@bookmyforex.com so that we can process your order
Answer: Sure. We'll arrange a call back for you
Answer: We provide axis bank cards. However our cards come with zero currency exchange margin, 3 free Atm withdrawals and no other charge whatsoever. So you essentially get foreign currency at interbank rates. That's the same rate you see on Google, XE.com or CNBC
Answer: Your card will come with a default pin. You can change this pin through the banks web based portal
Answer: Could you please email your contact details to care@bookmyforex.com. We'll be able to assist you better over call
Answer: We generally issue Axis bank cards which are visa powered
Answer: You can only encash your axis bank card through Bookmyforex if you got the card through them at the first place
BookMyForex has a rating of 3.7 stars from 201 reviews, indicating that most customers are generally satisfied with their purchases. BookMyForex ranks 387th among Currency Trading sites.