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BookmyairtravelReviews 105

2.4

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Bookmyairtravel Reviews Summary

The company's reputation is predominantly negative, with numerous customers expressing frustration over deceptive pricing practices and poor customer service. Common complaints include bait-and-switch tactics, where advertised fares are significantly increased post-booking, and aggressive upselling for additional services. Customers frequently report difficulties in reaching support and receiving unprofessional responses. However, a few positive experiences highlight effective last-minute ticket procurement and attentive service from specific agents. Overall, the feedback suggests a pressing need for the company to improve transparency, communication, and ethical practices to regain customer trust.

This summary is generated by AI, based on text from customer reviews

service
85
value
84
shipping
77
returns
76
quality
82

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Nick M.
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This company is scam
January 13, 2025

This company is scam please stay way from this company and also it 4 people work in this company all of them fraud please don't take the ticket from this company

Date of experience: January 7, 2024
California
1 review
1 helpful vote
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On November 13,2024 I have purchased a plane fare online thru Book My Air Travel. I got immediate confirmation via email that my booking was successfully completed. It listed the flight itinerary with flight price details: Total charged $503.26. Afterwards I got a phone call from the travel agency stating that my flight doesn't include any check-in luggage or guaranteed seat assignments. He said in order to include these services I have to upgrade and pay over $1,200. I said NO. I told him to just cancel my reservation he said it's already booked and it's a basic economy fare it can't be cancelled. We went back and forth for 45 minutes. I ended up talking to Samuel a manager. He charged me $975.01 which is an upgrade to include check in baggage and seat assignments (aisle seat). 3 weeks ago I called ANA and was advised that I paid $825.01 for basic economy which doesn't include guaranteed seat assignment. I told ANA I paid $975.01 but ANA said no the fare paid is $825.01. I tried contacting them but was on hold for over 30 minutes. I also sent them an email but they never replied. Finally I called my credit card company to inquire and was told there are 2 charges $825.01 for ANA and $150 for a third party called Fair Swing. I have since disputed the $150. This company is shady and should be investigated for unprofessional business practices that includes scamming customers for more money than what the airline is legitimately charging. I have also filed a case with the BBB ( Better Business Bureau) and was assigned an ID Case number. Today the BBB sent me an email stating that they have forwarded my complaint to Book My Air Travel and so far have not heard back from the agency. I'm sharing this experience so that other travelers looking for competitive air travel should avoid this travel agency.

Date of experience: January 3, 2025
Illinois
1 review
1 helpful vote
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Big time scammers
December 25, 2024

Stay away from this scammers! They so rude even when you call customer Service! He called me a liar.
They don't even have communication ethics at all!

Date of experience: December 25, 2024
California
1 review
1 helpful vote
Follow Ronen L.
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It offered a trip using Aer Lingus airline and I've tried to double check, this air line didn't have any flights on the days this website quoted. You will lose your money and may be more (credit card info)

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Es una gran estafa yo compré dos boleto por $600 y luego un agente se comunicó conmigo Para decirme que los dos boletos ya no estaban disponibles y que sólo tenían en primera clase y que debía pagar $1000 dólares por cada uno y que si no lo hacía perdía mi dinero

Date of experience: November 18, 2024
Virginia
1 review
1 helpful vote
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Book My Air Travel "SCAM"
November 15, 2024

Scam! Advertise a price you pay for the ticket get a call saying I only have a stand by flight. Told to pay more money for a upgrade when there was never anything saying the original was a stand by flight and non refundable. Reported and closed the bank account. Total Scam Indian Accents.

Date of experience: November 15, 2024
Canada
1 review
1 helpful vote
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Scam
September 22, 2024

Website is fake & scam!
Make sure before you give your personal Information. I book Airlines then i ask for my ticket then started saying you have to pay extra money for everything.
I don't recommended to book from this website.

Date of experience: September 22, 2024
Georgia
2 reviews
0 helpful votes
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THIS COMPANY IS A SCAM!
September 9, 2024

I selected luggage when placing my reservation, for $0.01 less this company offered a ticket on frontier. When I purchased the ticket there was a message saying a rep would call to complete the booking( a little weird). The rep told me luggage was included for an additional cost of $70.00 each way. When I went to the airport I was informed that I did not have luggage included. I ended up paying an additional $362.00

For what I paid ( my total was $641.00) I could have bought a Delta ticket and avoid all this drama. I called the company and he lied and said the rep told me I had the option to pay for my bags at the airport. My question was, what was the additional $140.00 for he couldn't answer. After checking the reviews the BBB do not recommend using this company.

One last thing ALWAYS book directly through the airline.

Date of experience: September 9, 2024
Canada
1 review
0 helpful votes
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Bait and switch scam
September 4, 2024

This company operates as a bait and switch. They advertise a low fare and then once you book that fare, an agent calls a couple days later stating that the airline will charge you 1-2k at check in. The also said I would be subject to "standby" booking 2 months in advance. My kids 6 and 8 would be sitting by themselves. Etc etc...

Date of experience: September 4, 2024
Texas
2 reviews
1 helpful vote
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I made the reservation on FARECOMPARE, I made the worst selection of air tickets of my life, I booked 2 tickets from Argentina to Brazil and they cost 631 dollars, when I gave them all the required information (credit card, identification) they told me that the tickets were already They were not available and I had to pay an additional 410 dollars, because if I didn't I would lose my 631 dollars, that is, they sell cheap tickets and it is a LIE, A BIG SCAM, the staff treats you badly, they pressure you, they offend you, to conclude, THEY DON'T KNOW THEM DO NOT EVER MAKE A RESERVATION WITH <> because they will make you have the most unpleasant experience you have ever had, THEY ARE SCAMS

Date of experience: August 19, 2024
Argentina
1 review
1 helpful vote
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ESTAFADORES
August 19, 2024

Scammers tried to sell us a ticket for $300 and ended up threatening us that if we didn't pay the full $900 we would lose the ticket. Liars, scammers DO NOT BUY HERE

Date of experience: August 19, 2024
Canada
1 review
0 helpful votes
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SCAM SCAM SCAM SCAM
July 24, 2024

The worst experience in my life! Dishonest, they do not respect the price offered.The want to scam you!
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

Date of experience: July 24, 2024
Florida
1 review
4 helpful votes
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SCAM, SCAM, SCAM!
July 14, 2024

Bait & switch company run out of an apartment in Cockeysville MD. They'll allow you to book your flight with no problems but within 5min you'll receive a callback from them that they are having issues with your charge card. Asked us to send pictures of front & back of our card. In another 5min we received another call stating those fares were no longer available. Everything under the sun was going to cost additional. BIG additional! Baggage fees (SouthWest offers 2 bags free) were needed unless we upgraded, for another fee. We tried to change times or airlines, fees, fees! So while I was on the phone my wife called the airline directly & booked. You guessed it, more fees! Actually, it was, "No cancelation! Sorry." I told them not to charge my card or I'll report them to the credit bureau, and hung up. They called me back! FOUR TIMES! Tried to threaten me. Taunted me etc. If Trivago transfers you to them (like they did to me) HANG UP IMMEDIATELY!

Date of experience: July 14, 2024
Illinois
1 review
3 helpful votes
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Scam alert
July 8, 2024

This site is a total scam. Don't use it! They told me I could not even take a personal item on a southwest flight. I was told charge for personal item would be $1900. This people are scammers!

Date of experience: July 8, 2024
Texas
1 review
1 helpful vote
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SCAM
July 3, 2024

If I could give it zero stars, I would give it to him. This company is a scam. I bought a ticket for my brother, they sent me the confirmation and that they would call me in 24 hours, they didn't, and we called. They told us that the airline did not accept that ticket and that they had to pay $414 more to improve it, we told them that we did not accept that, that we paid the price they had on the internet, in the end they told us that they were not going to refund or give us credit for that. They are definitely a scam. Don't buy a ticket with them.

Date of experience: July 3, 2024
Texas
1 review
3 helpful votes
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Total Scammers
June 2, 2024

Don't believe any positive review about them, it's all a lie, it's probably them posting those reviews. These people deserve zero stars for their abysmal customer service. They engage in a practice called "bait and switch," advertising false airfares. When you book, you receive an email saying your booking is confirmed, but within hours, you get a call claiming the fare has many restrictions and suggesting you add options to make it manageable, raising the price significantly. Total scammers. The three people I spoke with all had Indian accents, leading me to believe they operate out of Kolkata, India, a known scam hub.
I refused to pay extra or add anything. Immediately after making the reservation, I read more about them and locked my card. I called my bank, canceled my current card, and requested a new one. Fortunately, the bank informed me they hadn't taken any money yet, likely waiting to extract more from me. What a joke.
Stay away, stay away, stay away. Not worth the hassle.

Date of experience: June 2, 2024
Canada
2 reviews
1 helpful vote
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Don't use it
April 20, 2024

This site is a scam. Don't use it. I purchased my ticket for $ 344, as advertised. Then, a couple of days later, they called me saying the the price was not that anymore and now I had to pay U$ 600. As I could not cancel the purchase, I had to pay the amount they wanted to charge me. By the end of the day I paid much more than the real price from other companies

Date of experience: April 20, 2024
Canada
1 review
0 helpful votes
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Worst site to book
November 12, 2023

This happened twice with me
After charging my card and giving me confirmation, next day they called and wanted to charge me more giving me silly (Oh the airline increased the fare) I even called the airline personally myself, they said I have to deal with the agency that did my booking
The agent at book my travel was literally pressuring me if I did not agree to paying more he was ready to cancel my booking, I even asked to speak to the manager, the Assistant told me they have No manager available, and have to decide ASAP … after having confirmation, they want to rip people worst site please do not do business with them

Date of experience: November 12, 2023
New York
1 review
0 helpful votes
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Easily the best site that I've found for finding low cost flights. Very easy to navigate especially on Mobile and Computer.

Date of experience: November 6, 2023
Illinois
1 review
0 helpful votes
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The first place I begin my holiday search is Bookmyairtravel, the savings I make on flights becomes an extra holiday treat while we are away.

Date of experience: November 6, 2023

From the business

Being an experienced travel company, we (Bookmyairtravel) know what travelers want, what triggers their mood. And why they feel there is a lot more to explore than their native city.

We don't claim we know all, but it is true, our itinerary planners can map your needs, your wish, which you feel hard to express. When you pick exotic destinations to regain the lost exuberance and happiness, the company ensures holidays won't pinch your pocket. To make your trip an unforgettable experience, we offer the best deals on air tickets, hotels, food and a lot more.
Travelling is not just about sightseeing or lazing on the beach, many things add to your memory. To make your tour an inexplicable experience, our dedicated team facilitates rich information about local markets, currency hubs, and food joints.

Besides family travel, we also plan corporate tours. Deals on airfare offered by us surprise our competitors. Here in the most humble way we, would like to announce, once you choose us as your...


bookmyairtravel.com
Cockeysville, MD, United States