Bold TicketReviews 15

THIS IS A FRAUDULENT COMPANY! THEY CLAIM TO BE TICKETMASTER AND GIVE YOU A TOTAL PRICE, BUT AFTER YOU PUT YOUR CREDIT CARD IN THEY CHARGE ENORMOUS FEES. AS SOON AS YOU CATCH THEM, THEY WILL NOT REFUND YOUR MONEY!

So I am writing much like others. I ordered tickets six months ago. I overpaid because there were hidden fees that you do no see until after you hit send or buy. I chauked it up to oh well at least they will be awesome tickets. BUT now many phone calls and less than 8 hours away I am still being told my tickets will come. They first told me 10 days before event. Then they told me 2 days before event, then told me they dont have the exact tickets will I take lesser, then told me those lesser would come in 20 minutes. Now 8 hours I am still arguing with a person on the phone who says he is the best person to talk to and there are no other supervisors to talk to and to trust him that I will have the tickets before the event. TRUST HIM that is a joke. I wish I had read reviews before i used them. Use another agent to get your tickets.

I have been waiting for our tickets for 5 months. On their website, it states the tickets were delivered to us when indeed we never received them. I have attempted to contact customer service but, they will not transfer us to a live agent until the day of the event. How the F*** are we traveling 6 hours without knowing if we have tickets or not. Do yourself a favor and do not use them!

If Elton John was aware of the company handling his concert, I think he would be disappointed as well. Bottom line, because the venue has not been officially cancelled or rescheduled, they are holding my money hostage...$1000. 00 is a lot of money and potentially a lot of interest for someone. Customer service was unavailable and 'live chat' was rote/mechanical and not at all helpful. I am filing a BBB claim as well as using an attorney to reclaim my money. They are hiding behind their refund verbage.

Will never go through them again was supposed to get 2 two day passes to na lcs championship in Detroit mi, at the little ceasers arena and got told that my second day tickets had a lift error and that I couldnt go to my event which I purchased ticket 2 months ago and got in contact with there customer support and they couldnt tell me that there was an issue with my tickets till a half hour before my event, which was an hour from my house and they say there tickets a guaranteed, yeah right they said I may not get full refund either

Purchased tickets in September to attend an 11-24-18 concert. Tickets are going to be electronic. The message states I'll receive my tickets by 11/20? Very VERY uncomfortable with a 2 month delay in receipt? This is $800 worth of entertainment for a special occasion. Tickets for 6 people. There is going to be a WHOLE LOT of angry and social media/tech savvy people PISSED if there is any problem with this order.

Is there a way to ask a question directly to Boldticket? Really tempted to cancel thru my credit card and find a safer route.