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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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On my last order I mistakenly ordered the wrong parts for my motor and had to return them. The parts were received and I was quickly issued a refund with no hassle. This was greatly appreciated. JW.
I bought a new carburetor and realized gaskets don't come with it. Ordered it a day or two after receiving the carburetor. A set of gaskets for a tiny carburetor (Honda 2.3) fit in an envelope. I was charged almost $9 for shipping and have yet to receive the item.
Selecting my suzuki part on Boats.net was simple. Follow up emails with shipment was a accurate. My order arrived on time in good condition and was not damaged. Pricing was very competitive.
The customer service rep was SO helpful. There were a few parts we needed for a repair that were backordered. She gave many suggestions and insight regarding other options instead of just saying backordered - done. She cared that we got what we needed and went above and beyond to send us diagrams and explain possible options. Great service!
I get all my Yamaha Outboard parts at Boats.net and sometimes even find parts for lawn equipment. It is very rare that parts have to be on back order and shipping happens very reliably.
I was a little skeptical about my order so made the call & in a matter of minutes they had me squared away & order placed... thankyou so much for your help.
For more than 9 years, they have been one of our main suppliers of marine engine parts, providing us with reliable information and excellent business relationships.
Quick, easy, and fair prices for OEN equipment. I made a mistake in my order and they were able to correct it on the phone instantly. No hassles.
1Z81FF*******729 a Package never showed up and it's been 13 days. Express shipping was paid. Would rather have a refund at this point. Have ordered from this website in the past with no issues. Coustomer service is good.
Using your mobile app is frustrating. There is a sweepstakes pop-up add that you have to close every time you change pages. My last order I counted 32 times I had to close the add. I literally got so frustrated that I stoped and ordered the rest of my parts through another company.
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration. Pop-ups, they are designed to appear only once per session. What you experienced is not expected behavior, and we appreciate you bringing it to our attention so we can look into it further. We value your business and hope to have the opportunity to serve you again in the future.
Quick reliable service and I always get the parts that I ordered, whether it be for a Honda, Yamaha or Mercury. I'd recommend them to anyone.
Purchased a gasket kit for my 2hp Honda outboard motor. The website was easy to navigate and shipping was fast
Had the parts that I needed, and they were shipped very quickly, and best of all they were there the lowest price online that I could find.
I have ordered a lot of parts in my day, but when you get a couple unexpected kick buggy stickers, it just brings the kid back out in ya and makes your day! Can't really explain that one, but thank you!
Order parts alot from here most of the time they are in stock and get shipped pretty quick I would like an option to use ups for shipping instead of usps sometimes they lose package.
Needed a service manual for my outboard. Pretty sure it arrived the day after it was ordered. I can't be happier with the service.
Prices and shipping and handling costs to expensive. I bought a single rubber grommet and it cost$56 in total. On the positive shipping was quick.
Parts came in as advertised, on time, in a Yamaha parts box. Customer service was timely and helpful. This was my first experience with Boats.net and I was impressed.
Muy buen servicio los repuestos originales y envío muy rápidos son los mejores para los repuestos marinos
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave a review and for being a returning customer. We’re very sorry for the delay and inconvenience caused by the lost package, especially after express shipping was selected. As soon as you contacted us on 12/30/2025, we issued a full refund right away.
While lost packages are unfortunately outside of our direct control, we always do our best to resolve issues quickly and fairly. We truly appreciate your kind words about our customer service and hope we’ll have the opportunity to serve you again in the future.