From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Boat would not start for the incoming Summer so I decided to attempt to fix it. All boat repair shops were 2-3 weeks backed up, so I took the fuel system apart and ordered everything from Boat.net and everything came in right and on time. I quickly repaired my fuel system and back on the water I was. Thanks Boat.net!
I ordered side panels for my MotorGuide Trolling motor and they came in as advertised. I received them within six days of ordering. I am very happy with the service!
Didn't receive item. Paid for express shipping did not come. Called, still haven't received item. Very poor follow up
Boats.net had everything we needed in stock and it arrived 2 days after I ordered. Couldn't ask for more than this!
Great customer service and quality product! Fast delivery with accurate part representation!
Parts available and shipped fast. Needed carb kits for old motor and they had them in stock and good price.
Sales guy was very pleasant and knowledgeable, received the part in a timely manner.
I have a 2 stroke Suzuki, DT115, circa 1988, and needed the heat sensor. Boats.com came to the rescue with an OEM, new in the package part. You folks are the best! Thanks for your help!
Easy to place order. Customer service spot on. Easy install.
They always seem to have the right parts and ship quickly.
Easy to find and order desired item. Prompt shipping. Order arrived quickly, was well packaged, and was exactly what I wanted.
Paid for expedited shipping. Then they put it through usps instead of ups. There is absolutely nothing expeditious about the United States postal service.
Very good, took time with me, was a weird part I needed.
Fast shipping. I ordered my parts on a Thursday morning and my order was delivered on Friday morning. All parts were correct and I had my engine ready to go that evening.
I am a newbe boat owner. I bought a boat with a 1996 Mercury 90Hp 2 stroke outboard engine. Now, I am pretty mechanical and I do the research to fix my own stuff. The float in the injector oil reservoir went bad. I decided to replace the whole reservoir. I called up the customer/sales rep at boats.net. I told him that I only wanted the reservoir. He looked the part up for me and I ordered the reservoir. I wasn't off the phone for 30 seconds when he called me back and said," With all due respect sir, I noticed that this is a magnetic float. The issue could be the probe insert as well. I just don't want you to be frustrated if that is the issue as well, and it is only a couple bucks more." What rep studies a wiring diagram and calls you back just to keep a look out for your boat repair sanity? There is a rep at Boats.net that does. Thank you so much!
Parts are always on time and dependable to be here
Ordered by phone and spoke to a lady who was a big help. Placed the order 4 -22-24 but didn't receive it until 5-3-24,11 days later. It was shipped by UPS but then they sent it to the postal service to be delivered. Should have just shipped it by postal service to begin with and I would have received it sooner.
I made an ordering mistake and Boats.net made it right.
Chad was very good in his knowledge and very easy and a pleasure to talk with.
Excellent service arrived quicker than expected, every item was in the package
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members