From the business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Like the title says, a good place and buy OEM parts. Being able to look at diagrams to make sure you are getting the right part makes it easy. Shipping is a little high if you need parts faster. But overall pretty good place.
Very quick to process order, now if we could do something snail mail! One package went all the way to Denver Colorado, didn't realize you need to go Denver to get to Arkansas! When you have a motor torn down waiting on parts that kinda sucks!
All parts were quick to order and came on time. I would recommend this company to everyone.
Purchased because old carb was bogging down when engine reved. Easy install and boat running as it should since install. Great experience with boats.net will use again.
When I got to speak with a person they were extremely helpful and knowledgeable. Will definitely use them again. My only complaint is their shipping fees for a very small order. $9.00 to ship an anode for a 5hp Honda outboard was a bit excessive.
Placed order,order was acknowledged, statused timely! I received products as ordered and delivered as advised and worked perfectly.A very pleasant experience dealing with this company!
Best prices around, great commercial discount too. Quick shipping and response times. Anytime I've has an issue with an order or product, they've been very quick and responsive to the issue.
I placed my order and it arrived at my house in a few Days!
The operator did a great job with my order!
Very professional, fast shipping on time arrival, website is super easy to navigate and find what you need. Highly recommend!
Parts received were exactly as ordered; Fast shipping
Perfect replacement parts, great price and arrived fast!
I find most of what I need at Boats.net. This past order was no exception. I needed parts for a Nissan outboard and Boats.net had more parts listed than I can find at other places. Prices are very reasonable. Thank you.
I ordered a small carb jet early last week. Selected expedited shipping. Should have been 1-3 business days. Now I'm into the following week and it's not to be here for another day
We do apologize for any inconvenience this may have caused you. I am showing your order shipped 5/3/2024 and delivered 5/6/2024. Please let us know if we can assist you further.
Finding the right parts was easy and shipping was quick.
I called and was greeted by a kind and knowledgeable associate. She was fast and accurate on part selection. Helped with everything I needed.
Fantastic prices and faster shipping than I was expecting. I will definitely buy from them again.
Although the drawings are excellent, I still had to call for assistance trying to find a kit and a specific part. The techs I spoke with were very helpful and lead me to the correct parts to order. Very pleased with this site.
Was my first purchase from them, great prices and lots of selection to choose from. Ordered the carburetor I needed.
Have the part in a few days, nicely packaged and fast shipping.
The customer service rep was amazing! She helped us get our business account started and our order placed within 15 minuets! Thank you Boats.net!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. It is our goal to offer the absolute best customer service to our customers. If there is anything we can assist you with in the future, please do not hesitate to reach out to us again. We hope to hear from you in the future.