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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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The priority shipping on my recent order was with USPS. It took five days to show up. My previous order was shipped with UPS and arrived in less than two days. Anyway, didn't get the part in time to enjoy my boat for Labor Day weekend.
Easily found prop that I needed. Shipped within the timeline given. Rice was comparable to other sites, cheaper than most.
This was the best choice I've made for getting the right part. It was easy to order. It came on time and everything hooked up perfectly. Thank you
Right on time and correct parts OME part not loosing my value time very easy to understand and found the right parts and competitive pricing
Ordered the coil. It arrived undamaged. Installed it. Wave runner runs like new. Thanks!
Ordered OEM high tension cords for my outboard. The online diagrams showed exactly what the part numbers were and in stock. They shipped fast and free!
I love the fact that most parts are in stock, however when I have to wait up to 10 days for a delivery is not ideal. Using the postal service to ship packages is a bad idea. It certainly makes me think twice about ordering from another site.
Working through outboard issues needed a new coil easy to find and great product Great to get OEM quality parts from Boats.net
The order process, prices were a smidge higher but was supposed to have a faster turn around so I didn't mind. It was given to USPS in GA and within the day it was in florida just an hour or so from me, however, USPS changed the day to Saturday delivery which was great! But they held the package sat and Sunday then delivered it on Monday. So it wasn't anything on this store but the partnership with usps
Ordered prop as their system went down. Could not get a confirmation. When entering my preliminary order number back when system was up... system kept reporting no order found. Never received a confirmation. Gave up and ordered from another source.
But it DID arrived. All beat up and the box damaged. When I call to explained the situation... I was given an RMA... no problem... but the cost to ship return was on me. I asked about the free returns and was told they'll accept it back without a restocking charge... even if their system was in partial blame? It cost $56. To return. Doesn't sound like a free return as advertised. Beware.
Contacting through phone, chat, and return messaging very awkward with slow response time. I'd recommending avoiding this site completely.
I purchased a new carburetor for my 2003 Mercury 50 hp outboard and the price was the best, so along with the free shipping it was the obvious choice. It arrived in a timely manor and was exactly what I ordered so all in all a very good transaction. Will definitely use them again when the time comes.
Vr good ¢$$$$$$_____$$$$$$$$$$$$$$$$$$$$$$$$$$$$¢$$$$$$$$$$__$$$$$$$$$$$$$$$$$$$$$$
They always handle any problems that crop up or returns promptly...
Ididn't have part#for motor that ordered 1st so then i looked again and found ot that was wrong motor so ordered second one and its'the right one.thank you mr.george! for helping me with return.
I purchased a boat part but when it arrived, I thought it was the wrong part. So I called Customer Service. Let me tell you…. Mike was on point! After describing what I thought was the issue, he walked me through the catalog, finding the right part (which I thought was the wrong part), and then informed me on how the part should fit. He even waited on hold while I put the part on!
OUTSTANDING CUSTOMER SERVICE 👌🏾👍🏾
You had the parts I needed and they arrived quickly. Website easy to navigate
Looked at a few sites and my local trolling motor supplier. Normal delivery fit my needs. Price was best I could find. My local supplier was almost twice the product price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, William.
We’re truly sorry to hear that your order didn’t arrive in time for Labor Day weekend — we completely understand how frustrating that must have been, especially when you were looking forward to time on the water.
While we typically use USPS for smaller packages due to their historically reliable 3-business-day delivery to your area (thanks to your close proximity to our warehouse), we clearly missed the mark this time. Your time and plans are important to us, and we sincerely apologize for the delay.
To make this right, we’ve gone ahead and refunded your shipping cost and also applied an additional $50 credit as a gesture of apology. The total amount refunded back to your original payment method will be $62.95. Please allow up to 3-5 business days for this refund to appear in your account.
We’re grateful for your business and feedback, and we’ll continue working hard to improve both speed and service.
If there’s anything else we can do, please don’t hesitate to reach out to us directly.