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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Not knowing what exactly what I needed, I called the help number from the website. They were so prompt to get my boat and motor info and listen to what I'd been told was a solution might be by my boat dealer. They fit me with a prop... shipping was within 3 days by ground, and free... and the hot deal saved my almost $220. AMAZING! I told my son and he immediately ordered his needs for his pontoon.
Was able to get the correct part for the Yamaha motor. Simple process and quick shipping. Tried to order from Amazon but was wrong part. Thank you!
I got what I ordered. OEM Yamaha parts at a fair price. Delivery was as promised.
Ordered a fuel pump. They checked to make sure I received the pump
Very easy to order parts fast shipping exploded diagrams very easy to read to find smaller parts!
I ordered repair parts for my Yamaha outboard. I have a SELOC repair manual but the Boats.net diagram's
Are easier to read. OEM parts and prices are easily displayed. Package arrived on time when stated.
I'm back on the water. Thanks Boats.net.
I could not believe that you shipped my order on the same day i purchased my boat prop. That was great service and I really appreciate it.
Thank you
They shipped the wrong parts, I thought texting made the whole process more complicated than talking to clarify the issue would have made it easier. But I got the right parts finally. I'm old school I guess
I was rebuilding my powerhead and had some questions and conserns, so I reached out to customer service and they pointed me in the right direction helping me with any questions I had with knowledgeable personal
The engine-specific schematic showing each part was a tremendous help. I was thrilled they carried the OEM parts and got me them in a reasonable amount of time :)
Everything I've ordered in the past month are so have been right. The only problem that I had it was shipped with USPS. The last order was 3 days late from the date that I was supposed to received it.
Ordered 2 of the ignition cover caps. I typed in my serial #. But unfortunately they are to big. Looks like I will go to the hardware store and get some type of rubber caps. That should work ok. I do really love boats.net though. Every thing else I've gotten has been perfect.
I had order wrong part customer service was great a with helping get me a RMA and your return the parts
Went well except didnt have the second starter I ordered and the one that I did get didnt have the Oring with it.
Received wrong parts from Mercury. Was corrected properly.
I ordered the balancer assembly for my yamaha 150 TLR outboard motor and chose express 1-3 business day delivery and I received my part in 1 business day 2 days before expected delivery date.
It was the correct part and I am pleased by the excellent service provided by boats.net
I originally ordered the incorrect part, entirely my fault. When I called to return it the process was smooth and without a hassle. Additionally the correct part was unavailable through Boats.net due to no longer being produced, however the customer service rep assisted we in locating it on EBay through his own initiative. Great experience overall and much appreciated.
The part worked out perfectly and shipping was fast!
Answer: Please contact michael.y@boatersworld.com or call him at 863-232-5661 ext. 102 he can assist with your options
Answer: Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
Answer: Hahajaha. If you need it that bad, buy it and wait.
Answer: Hello Apiline! What country are you looking for? We sell parts to 120+ countries; hoping we are able to help you out. Please email Loyalty@Boats.net and we'll do our best to help you.
Answer: All you need is the gasket kit... n... YouTube... YouTube has guided me through my project boat...
Answer: Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at parts@boats.net a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Answer: Thank you for your interest in our company. I regret to inform you that we are not currently offering any promotional discounts on our website. We do offer a price match guarantee on all of our OEM products.