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Boats.netReviews 1,637

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
232
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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So helpful!
September 23, 2025

Not knowing what exactly what I needed, I called the help number from the website. They were so prompt to get my boat and motor info and listen to what I'd been told was a solution might be by my boat dealer. They fit me with a prop... shipping was within 3 days by ground, and free... and the hot deal saved my almost $220. AMAZING! I told my son and he immediately ordered his needs for his pontoon.

Date of experience: September 23, 2025
South Carolina
1 review
0 helpful votes
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Correct part
September 23, 2025

Was able to get the correct part for the Yamaha motor. Simple process and quick shipping. Tried to order from Amazon but was wrong part. Thank you!

Date of experience: September 18, 2025
Louisiana
1 review
0 helpful votes
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Yamaha OEM parts order
September 21, 2025

I got what I ordered. OEM Yamaha parts at a fair price. Delivery was as promised.

Date of experience: September 21, 2025
Arkansas
1 review
0 helpful votes
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Outboard fuel pump
September 21, 2025

Ordered a fuel pump. They checked to make sure I received the pump

Date of experience: September 21, 2025
Minnesota
1 review
0 helpful votes
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Boat parts made easy
September 20, 2025

Very easy to order parts fast shipping exploded diagrams very easy to read to find smaller parts!

Date of experience: September 20, 2025
Oklahoma
1 review
0 helpful votes
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Price
September 20, 2025

Love the parts schematics.Great place to get oem parts.better prices compared to similar websites.shipped fast! Thanks

Date of experience: September 20, 2025
Vermont
1 review
0 helpful votes
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Excellent Experience
September 20, 2025

I ordered repair parts for my Yamaha outboard. I have a SELOC repair manual but the Boats.net diagram's
Are easier to read. OEM parts and prices are easily displayed. Package arrived on time when stated.
I'm back on the water. Thanks Boats.net.

Date of experience: September 15, 2025
Minnesota
1 review
0 helpful votes
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Great Service
September 19, 2025

I could not believe that you shipped my order on the same day i purchased my boat prop. That was great service and I really appreciate it.
Thank you

Date of experience: September 19, 2025
Tennessee
1 review
0 helpful votes
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Honda parts
September 19, 2025

Quick and easy. Only complaint was the shipping seemed a little high.

Date of experience: September 19, 2025
Kansas
1 review
0 helpful votes
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Wrong part
September 18, 2025

They shipped the wrong parts, I thought texting made the whole process more complicated than talking to clarify the issue would have made it easier. But I got the right parts finally. I'm old school I guess

Date of experience: September 18, 2025
Texas
1 review
0 helpful votes
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Repower
September 17, 2025

I was rebuilding my powerhead and had some questions and conserns, so I reached out to customer service and they pointed me in the right direction helping me with any questions I had with knowledgeable personal

Date of experience: July 25, 2025
California
1 review
0 helpful votes
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Yamaha parts for old engine
September 16, 2025

The engine-specific schematic showing each part was a tremendous help. I was thrilled they carried the OEM parts and got me them in a reasonable amount of time :)

Date of experience: September 16, 2025
Georgia
1 review
0 helpful votes
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Boat parts
September 15, 2025

Everything I've ordered in the past month are so have been right. The only problem that I had it was shipped with USPS. The last order was 3 days late from the date that I was supposed to received it.

Date of experience: September 15, 2025
Washington
1 review
0 helpful votes
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Tohatsu ignition cover cap
September 14, 2025

Ordered 2 of the ignition cover caps. I typed in my serial #. But unfortunately they are to big. Looks like I will go to the hardware store and get some type of rubber caps. That should work ok. I do really love boats.net though. Every thing else I've gotten has been perfect.

Boats.net attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2025
North Carolina
1 review
0 helpful votes
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I had order wrong part customer service was great a with helping get me a RMA and your return the parts

Date of experience: September 13, 2025
Washington
1 review
0 helpful votes
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Review
September 12, 2025

Went well except didnt have the second starter I ordered and the one that I did get didnt have the Oring with it.

Date of experience: September 12, 2025
Louisiana
1 review
0 helpful votes
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Helpful and knowledgeable
September 12, 2025

Received wrong parts from Mercury. Was corrected properly.

Date of experience: September 12, 2025
Florida
1 review
0 helpful votes
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Prompt service and ease of web site use
September 12, 2025

I ordered the balancer assembly for my yamaha 150 TLR outboard motor and chose express 1-3 business day delivery and I received my part in 1 business day 2 days before expected delivery date.
It was the correct part and I am pleased by the excellent service provided by boats.net

Date of experience: September 8, 2025
South Carolina
1 review
0 helpful votes
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Outstanding customer service
September 12, 2025

I originally ordered the incorrect part, entirely my fault. When I called to return it the process was smooth and without a hassle. Additionally the correct part was unavailable through Boats.net due to no longer being produced, however the customer service rep assisted we in locating it on EBay through his own initiative. Great experience overall and much appreciated.

Date of experience: September 12, 2025
New York
1 review
0 helpful votes
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Just what I needed!
September 11, 2025

The part worked out perfectly and shipping was fast!

Date of experience: September 11, 2025