boAt has a rating of 1.4 stars from 218 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with boAt most frequently mention customer care, worst service and warranty claim. boAt ranks 68th among Headphones sites.
I ordered a boat airdopes but they delivered me the smartwatch circuit and when I ask to replace they said that the package is safely delivered they will do nothing
Worst product worst service, the products where better when their used to import from china and use their sticker and when they started manufacturing in India the quality is dead and service too. Made a mistake would never even consider to buy this $#*! company.
I am extremely disappointed with the service provided by Gurukripa Enterprises Meerut Uttar Pradesh. I recently approached them to claim the warranty on a BOAT product, but my application was rejected for an irrelevant reason. This decision not only lacked any genuine justification but also caused significant mental harassment.
The customer service team was unhelpful and lacked basic courtesy. Instead of providing solutions or assistance, their responses were dismissive and unprofessional. It is appalling to see such a lack of accountability and customer care from an organization that is supposed to uphold the manufacturer's warranty policies.
I would not recommend Gurukripa Enterprises Meerut Uttar Pradesh to anyone. Their poor handling of customer issues and the distress they caused have left a lasting negative impression. This experience has been nothing but frustrating, and I urge others to think twice before relying on them.
Given the dreadful experience I have had, I strongly recommend the shutdown of this service center. Gurukripa Enterprises does not deserve to be in operation if this is how they treat customers. I urge BOAT and other brands to reconsider their association with such a poorly managed service center.
Himanshu Sharma
Mobile No *******080
यह चोर कंपनी है इसके प्रोडक्ट्स कोई न खरीदे वरना पछताएगा
Pathetic airdopes got repaired from authorised service centre twice then sent them to service centre third time
Received back product with same faults no repairs done
Unable to lodge complaints again although product is still under warranty
Never purchase their product it's a big fraud
All ratings on Amazon & Flipkart are fabricated
Will strongly suggested dont buy anything, now they are going to sinking side as they dont value their customer and cheap product quality
I bought boat rockerz 255 ANC neckband in February but now it is not working. It claimed 100 hours of power backup but after charging the battery is getting low. I am complaining.
Wrost service, my new airdopes automatically off and I send this for warrenty claim(1 month old) then the product come back and they say that is a physical damages in one side dopes, but not working two sides,
Very bad because I will return my watch (boat lunar vista) to claim the Warranty.After cheking watch he will send me replacement watch but their courier service is more then third class. He send me message to you parsal has bean deliverd but I haven't receive my parcel.I call his customer care 2-3time he will say wait 48 hours. My parcel is missing last 6 days. Still they are not give any type of support.
It has more than 5 months,Since when I bought Boat Air dopes, Now i got a problem with it( left side dopes is not working properly)and I need to be Claim the warrenty meantime, I couldn't submit the issue on the portal and facing some issue even though I have 1 Year warrenty.my Model (Boat Airdopes Alpha with 35 HRS Playback, 13mm Drivers, Dual Mics ENx & Beast Mode Bluetooth Headset Black) Please help me no:*******268
Mai Oct 2023 me Boat Airdopes liya tha Jo ki kuch mahine bad ki right ear phone ka charging pin apne aap nikal gya aur company warranty bhi hai lekin 2 bar complain karne ka bad bhi koi action nhi
Never buy BOAT products. They have a very pathetic after sales services and there is nobody to attend to your calls and the only option is to register complaint against warranty only through automated calls where you have set of predefined menus. There is no way out to talk to the company personnel to get the problems sorted out. Have even tried mailing them and they dont read your email and just send an automated reply with a link to register complaint. A big NO NO to their products.
I have ordered an earpod and it is of bad quality. When i try to cancel and return the product, only replacement option seemes to be open. Cancel option was not open even when it was given in the website that cancel/ replacement option will be active after the order is delivered. This is purely case of consumer right violation. Very bad website and customer care services provided. Totlly dissapointed
Don't by anything from boat lifestyle, I purchased some stuffs on commitment of next day delivery, it was quite a urgent so I ordered that product, today is forth day but there is no clue of delivery.
Very pathetic courier service as well as marketing company. Not recommended to buy any product from boat lifestyle.
In website it is mentioned that the product will be delivered in 3 days for the mentioned pincode. Believing that it will be delivered in 3 days, i have placed the order. But Even after three days, the product is not dispatched and when I made a call customer support, they said that it will take 6 to 7 days to deliver.
Commiting a date before purchase and after purchase they fix their own time to deliver. This is not a fair commitment in the website.
Never buy boat product it is absolutely inferior product and service. Is the product defective 4 times in 6 months and in the name of warranty they reject the log and do not even repair the physical damage? This is a very bad company...😡
Recent i have purchased the smart watch, i have received the damage watch and i asked for the replacement they agreed after that also they are providing they damage watch again it is very fraud company don't every purchase any thing from this company they are provide all the damage product it self i got nice experienced they are providing all damage product and they are given good advisement
Dont every purchase any product from this company they are providing worst product
Chor company
Product hi.baapis nahi Krte hain
Customer ka paisa doob gaya maano
Bilkul bhi baot products purchase mat karna
Main iska example hu
1 Saal ki warranty 3999 ke product per aur bass 1 Saal hi chaley. Na hi kharido bhai better hai, no worth for money.
Answer: Please don't purchase any product of Boat which is warrenty issue.They are not supported warrenty
Answer: A damaged product has been delivered to me, it is not taking returns, not taking complaints, not being able to share photos, not giving any allowances
Answer: Maam boat policy is to replace or exchange only they will not refund your money