boAt has a rating of 1.4 stars from 218 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with boAt most frequently mention customer care, worst service and warranty claim. boAt ranks 68th among Headphones sites.
3 baar product send Kiya h thik hone ko but har baar bina kuch kiye bhej dete h abhi tak uska sound fat Raha h full sound karne par poor quality products
I recently purchased baot airpods and it is so amazing...the noice cancellation and battery backup is great!
I am telling within my experience after sale services is just worst. They will blame that the product was damage due to my used. If anyone wish to check, share me your mail I'd, I can send entire mail communication with me and how the blame their customers. Anyway their last product I had already used and gathered very very bad experience. Now it's ur choice what you wish to gather.
My brother purchased Boat Airdopes 161 - pebble black.
When product is delivered...i open box then i see shocked...when i see only 1 airpods is put in box...not pair of airpods box, not extra buds and no charging cable...
Then after i have sent 8 to 9 mail and 10 to customer care but no one can respond...when he get replacement ticket generated...5 days wait but no response.
One delivery boy come and say your warranty is out of date, we can't helping you and not accept my parcel.
Boat is brand but its actually not a brand its a ***d. So please not exited then boat advertising and purchase products...
In mother language:- chuna laganeka business he... isliye isme replacement hota he refund nai...
Service is not satisfaction...
Only delivery is good for froud products...
Ab in mf ko kya bolna... review dekhna bhai log apna...per is mf ki add per trust mat karna...
Your customer,
Comman Man.
I have buy one smart watch wich is looks good at website. But the real product is not like the same as shown. I request to return on same day same time. They told no refund policy for all product. Please get your third class product back I don't want your refund.
I am facing so many problems with my Nirvana Ion Charcoal Black AirPods since last 1 month.And for this reason, I sent my products to the service side of the boat twice but each time their team returned it saying that the product is okeyI sent a lot of requests but their team did not take any action even though Nirvana Ion Charcoal has 1 year warranty or their product was not serviced properly even for 2 months.And this is the 2nd time this has happened to me, earlier I had taken closed neck band erepode, that too got spoiled, 2nd time I ordered this and it did not last even 2 months.This BOAT company or its guarantee or warranty both are TOTALLY FAKE, do not purchase the product. Their service is also not good, the same product will be returned to you. Not repair it properly
Boat is not recommended to any one as boat is just a bad brand in the name of make in India. It's customer service is pathetic as they have uneducated people who don't understand the customer issues.Secondly the service centres have illiterate asholes who doesn't understand basic color difference of black and green. Not a responsible company. 0 product 0 customer support 0 warranty claim everything is 0. NOT RECOMMENDED
I have brought a airdopes 161 pebble black... And after 6 month its stop working. I had Warenty card so I went to boat service center I gave correct invoice bill but after one day they mail me and told me that ur boat immortal 161 black sabre invoice is mismatch. It's boat service center's fault because I brought airdopes 161 pebble black and I have uploaded correct invoice. Now boat service center stoped my waranty process and they didn't even take calls at all.
You People Are Cheaters.
I Am Having A Complaint Against Your Ticket Number: *******
When Your Courier Person Arrived To Pick The parcel, he didn't found Any Physical damage, not the store from where I have purchased.
You people Have No Physical Customer Service Point In Kolkata/ Or Any Place Then Why The Hell You People Give False Warranty. I Will Never Recomend Any Of My Family Members Or Friends To Purchase Any Product From BOAT. Also I Will Share The Feedback To The Appstore & Other Social Media Platforms So That People Also Got To Know How You People Use To Cheat Common Persons In The Name Of Warranty.
I bought Boat earpods immortal 121 from amazon last year and it is still in warranty. One fine day, one earpiece opened and when i tried to fix, it got fixed. But it opened again and I raised the request for replacement and it got rejected stating the product was damaged. I called customer care but they are not able to help me out.
Damaged always means if the product is not working or any wire is broken. I dont know what it means as per your team.
Earbud was in working condition while picked up by courier boy. The problem was one earpiece's lid opened continuously.
RIDICULOUS CUSTOMER SERVICE
New purchased boat Bluetooth Airdope alpha not working by one side just in 5-6 days.
After repairing other side not functioning well.
Again raising complaint they refuse this time by saying both airbuds are not there
What rubbish is that
I give them the earbud which is not working what they do with the other earbud.
My working earbud was lost so what my other earbud warrenty was also not liable to repair.
Is this right?
एक साल के तहत वो समय ही खराब हो जाएगा उसके बाद आप कुछ नहीं कर पाएंगे मेरे साथ ऐसा ही हुआ है मेरे ब्लूटूथ का वायर ही खराब हो गया सर्विस सेंटर गया तो बता दिया आपका प्रोडक्ट ही ख़राब हो गया है अब आप क्या कर सकते हैं
My Boat Airdopes 131 Ivory White Model was not working and I went to Lajpat Nagar and Claim and within few Days I Receive My New Airdopes at My Given Address as it was on 1 Year Warranty I am Very Happy I want to Give 5 Star to Boat Company and to their Services
Very Good Company BOAT
Great Experience
My Boat Airdopes 131 Ivory White Model was not working and I went to Lajpat Nagar and Claim and within few Days I Receive My New Airdopes at My Address I am very Happy as It was on 1 Year Warranty
I want to Give 5 Stars to Boat Company
Very Good Company BOAT
Verryy verrryyy verrryyy bad service...and the warranty...they do nothing on name of 1 year warranty...my product was damaged and they reject my warranty claim that they will not repair that and i brought that airdopes just 20 dayss backkk!...bhai konse type ki warranty dete ho aap log?...warranty ka matlab bhi pta h?...baddest and worst experience ever... never ever buy from boat... disgusting
Very bad service provider. Disgusting. I have purchased offline Airdopes 148. It's not working from the purchase of my 7th day. I had sent 2 times to the service centre for replacement. But they only returned same product with same problem. I'll not suggest to anyone to purchase any product from Boat.
Mera purchase date 08/05/23 box ke upar 2 year warranty aur seller bill offline Store purchase bill number 5340 product serial number ************** return policy ekadam kharab do bar complaint Kiya Magar response bakwas kabhi bhi mat kharidna
I ordered Bluetooth headphone and I got empty box regarding same I tried to connect with customer care service and also email photos even after several reminder the refused to accept their fault and to deliver me product for which I have paid I am feeling cheated can't trust anymore later I found same empty box complaint over internet and Twitter also with other customers request you to save your money time energy peace of other trusted online portal
फ्रॉड कंपनी है बॉट जैसा विज्ञापन में बोलते है वैसा प्रोडक्ट नही देते जनता को लूट रहे है मेने दो प्रोडक्ट एक साथ मंगाए दोनों डिफाल्ट
Answer: Please don't purchase any product of Boat which is warrenty issue.They are not supported warrenty
Answer: A damaged product has been delivered to me, it is not taking returns, not taking complaints, not being able to share photos, not giving any allowances
Answer: Maam boat policy is to replace or exchange only they will not refund your money