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boAtReviews 218

1.4
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boAt Reviews Summary

boAt has a rating of 1.4 stars from 218 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with boAt most frequently mention customer care, worst service and warranty claim. boAt ranks 68th among Headphones sites.

service
139
value
135
shipping
134
returns
127
quality
128
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India
1 review
1 helpful vote
Follow Rupsing G.
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Boat airdopes 141 issue
December 20, 2023

Actually I was booked complaint for my airpodes because right bud can't working properly, after repairing within a month both buds are not working.I raised 2 times complaint within 6 months. Still issue not completely resolved. So what is the quality of product how it will survive 1 year.

Date of experience: December 20, 2023
France
1 review
0 helpful votes
Follow Rajesh S.
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BoAt is a froud company
December 21, 2023

Theft of the watch (ordered item) from the shipment.

My son had ordered a boAt SMART WATCH (COSMOS) on 16th December 2023 from your boAt company's official website and paid Rs 3399/- through online banking transaction from IOB account.

Today afternoon (20th December 2023) around 12 pm when the delivery boy came with the parcel, he asked me to share the code to receive the shipment. I gave him the code, but in the meantime I noticed the seal / tape from one side of the box was tampered with and the box was slightly opened. The courier boy within this time had scanned and updated the status to "shipment delivered". However, I refused to accept the tampered parcel.

Upon my insistence he opened the parcel in my presence & the gatekeeper of our society who was on duty and witness to the whole episode. To our shock the watch was missing from the box. He immediately contacted his Supervisor (ECOM Express) & informed him of the item (watch) missing from the box. He took the box with him as I refused to accept the empty box.
I advice everyone not take any products from this company, as they have no value for there Customer's.

Date of experience: December 20, 2023
India
1 review
0 helpful votes
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Unreliable, non durable, poor services. Within week earbud not working and almost 100 email written but no action taken.

Date of experience: December 15, 2023
India
1 review
0 helpful votes
Follow Suraj D.
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One of the worst company I have ever seen in my life. I'll purchase boat 181 earbuds on 11 Dec -2023 order id- ******* on 15th Dec i'll received my order by blue-dart. One side earbuds in not working when i was asking for my refund they refused to refund my money. There is no option for exchange on there *******@aman *******@boAt lifestyle is the worst company with worst service...

Not even a single day use. Don't purchase any product from them if you want to suffer mentally.

Date of experience: December 15, 2023
India
1 review
0 helpful votes
Follow Rohit K.
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I am inform you that, when I did my product with Blue Dart Service, there was no physical damage. This product is exactly clean only maintenance damege. I have Photo and video of the product before delivery, I shown photo for proof. This product has been damege any services after products dispatch.

Date of experience: December 14, 2023
India
1 review
0 helpful votes
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Return issue
December 14, 2023

Wrost supplier ever during the oder of any product they are full of suppotive and after the return of the product they are refuse to return the product (internal issue) with warranty period

Date of experience: December 14, 2023
India
1 review
0 helpful votes
Follow Bhandev Y.
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This series very bad
Product chang kar k claim reject karti hi
Problam software may bhi ati haibaot ki

Date of experience: December 14, 2023
India
1 review
0 helpful votes
Follow Vikas J.
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Dear my boAt order *******
I want delivery boat. Does it want to give afte waking for a week now they want to refund.
I feel cheated.
Ur online orde lr system is pathetic

Date of experience: December 14, 2023
India
1 review
0 helpful votes
Follow Vishnu C.
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Bad product
December 8, 2023

Don't buy boat wearable waste of money
Service is very bad...
Lost of trust...
1,Battery issue
2, conection issue

Date of experience: December 8, 2023
India
1 review
0 helpful votes
Follow Ramesh K.
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Waste
December 6, 2023

Recently bought airdopes not working. Even after requesting for return, courier partner is cancelling return request twice. Still now either courier partner hasn't contacted with me. We didn't receive such a irresponsible answer and worst reason from them.

Date of experience: December 6, 2023
India
1 review
0 helpful votes
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Worst products and after sell service
December 5, 2023

Buy a sound bar avante 1550pro, it stop working after 4 months, then i contact customer care, after that i have waited 4 months and call almost 100 times, now they told me they can not repair the product, they give me refund, i have brought the product for 8500.00 rs and they give me refund of 5000.00 rs, they cut my 3000.00 rs for using the product months.
Shame on you boat, never ever buy a product of boat in future.

Date of experience: December 5, 2023
India
1 review
0 helpful votes
Follow Rishi M.
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Because they don't fulfil their warranty terms & conditions. They will tell you it's your mistake you have purchased our product. We don't have any replacement type of thing or warranty.
Warranty we mentioned on our product to sell it not to fulfill it.

Worst experience ever had.

Date of experience: November 25, 2023
India
1 review
0 helpful votes
Follow mujjafar s.
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Don't purchase this company product, I replace product in 15 days, company given me used product, fraud company

Date of experience: November 23, 2023
Zambia
1 review
0 helpful votes
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Dead on arrival 391 earpc
November 22, 2023

I bought earpc 391 from boat website, but when we received my home at chennai, it was not working since last 1 week daily I'm struggling to get replacement but no-one taking seriously, we call customer care as well as boat local service centers but no response even I msg at twitter to boat owner Aman gupta but no response again, I sent msg to aman at Instagram but same here, so I found boat is useless company where service not good and if you are not getting good service then its waste to buy boat products, I suggest not to buy boat products bcoz now aman gupta and his company both are full of arrogance...so think 1000 times b4 buying anything from boat

Date of experience: November 22, 2023
India
1 review
0 helpful votes
Follow Jasmeet K.
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Last week i bought boat airdopes 141 from boat's official website, i think it was my biggest mistake of life (as i think it is trustable brand) but in end i had very bad experience with boat as airdopes were not giving proper voice & its voice cracking continously it is very frustrating as well as worst experience of mine with boat. Additionaly, same last year i bought airdopes711 as result which 're not working (it works only for 2 or 3 days) & they didn't even return these airdopes. I wish i'll never buy boat product in future

Date of experience: November 11, 2023
India
1 review
0 helpful votes
Follow Surabhi R.
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Got empty box without product called customer services no response mailed them shared very corner photos and video of the parcel no reply from them don't trust with this boat company website I also prepaid with trust

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Date of experience: November 8, 2023
India
1 review
0 helpful votes
Follow Disha K.
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Fed up of services
November 7, 2023

I bought fire bolt Phoenix smart watch in February month 2023. In September it has a sensor issue. I went to service centre and they applied for exchange because it was in warrantee. After 15 days I recieved a product which was not same. It was fire bold talk and it was used & also has sensor issue. I calles boat customer service and they told me that same model is out of stock that's why they send me another model. I again went to service centre for a exchange and request them to convey the message that I want the same model. After 20 days I again received the model fireboat talk which is used, dirty and have scratches.

Date of experience: November 7, 2023
India
1 review
0 helpful votes
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Worst service
November 5, 2023

For any electronic device the warranty period is small, but the products are supposed to last a bit longer even with servicing and repair, but after purchasing boat product we came to know there is NO AUTHORISED SERVICE FACILITY once the warranty expires.
Now on I should prefer other companies, or even local products, as the offer paid service aftre warranty.

Date of experience: November 5, 2023
India
1 review
0 helpful votes
Follow CHAITHRA A.
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Actually I was booked complaint for my airpodes because I can't hear properly, while giving right side earbuds was working and left side was not working and after repair my right side earbuds is not working...I don't know who repaired my earbuds...I really fedd up from boat service...and it is really poor service and we can see negligency in that... don't buy guys

Date of experience: October 30, 2023
India
1 review
0 helpful votes
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Bahut kharab response h...Koi bhi is compny se saman na le...Use kiya hua bhejte h...Bahut hi bekar h bahut bahut bad...
Meine eardopes
mangaye the...Ye use kiye hue h...Open h...Replace krne k bad bhi ese hi aaye...Aur ab company ne mana kr diya...Replace krne k liye...Islye koi bhi kuch na buy kre.Bahut bekar service

Date of experience: October 26, 2023