I had addressed my parcel to the my place of work were I was temporarily staying. Due to contracting COVID-19 I had to go back home. I contacted them to see if they could redirect my parcel to my home address and they were able to do so for me. They responded very quickly and were very helpful. It was an easy process to switch my old address of accommodation to the new one. Thanks for your help Lucy!
Crop top, shorts.
I was able to buy a set for a great discount of only £20! And me being very indecisive I wanted to change the colour of the sports bra I ordered and I got a very quick reply and they changed it for me :)
Could not fault Ellie her customer service is amazing very quick to help rectify any issues using email to contact the company. Couldn't fault her amazing employee who deserves the recognition couldn't fault nothing better than staff who have knowledge and understanding
I accidentally ordered the wrong colour in a top that I ordered from Bo and Tee so I emailed to request a change it to the colour I wanted and one of their customer service representatives answered and followed this request through with no problem at all. Thank you Bethanie for your prompt and helpful response. One of many reasons Bo+Tee is my favourite gym wear brand!
Hi, I had an issue with an item of clothing I had ordered from Bo+Tee, the logo was stitched on upside down so I emailed the customer service team. I must say I am so impressed with how professional and helpful Graeme, Aimee, April & Bethanie were who dealt with me. They sorted everything out so quickly, I can't thank them enough!
I recently purchased Drayas collection from Bo+Tee and was VERY pleased with the quality. I did however end up missing a few items from my purchase but Alexandra, Alix, and April all helped to make sure everything was squared away and that I received those items. Thank you again and I look forward to purchasing more on the future.
Although we had a few issues with my order, the customer support service of this website was very helpful throughout the whole process, especially Sarah, she was so great!
Excellent service. My package has been declared lost. I was reimbursed for the delivery costs and my package returned to me by express way free of charge
I contacted the customer service team about an order I had places earlier that day, I had noticed the size was wrong and asked if this could be changes Bethanie assured me she would change the sizing of the order and Molly also gave me a 15% discount for my next order.
Bo and Tee's customer service is truly efficient! They answered within an hour and immediately solved the problem. Very satisfied and happy. Feel very safe when shopping with this brand!
I ordered a set from here and exchanged the size there was a slight mix but caitlin managed to help me out with this and provided me with excellent customer service! Thank you!
I had an issue with my delivery address and they responded immediately and sorted it completely without any hassle. Excellent customer service! And I LOVE all the products
10/10 service! Quick and lovely! I've ordered from here a few times and they've always been amazing. I had a problem and Nikki sorted it straight away!
I emailed not expecting a reply due to Christmas but Kate replied and was lovely. She was polite and respectful. Thank you.
The bo and tee customer service is absolutely amazing i was helped by Alexandra, April, Aimee, Nikki and Leigh! Also the clothes are super high quality and i can't stop ordering them!
I hadn't ordered off the website before and ordered some leggings and when they came I LOVED them and they were really comfy and flattering however didn't wash well (not sure if it was a bad batch) but when I emailed the lovely ladies Louise, Ellie and Alix they were very efficient in sorting it out for me as well and polite and friendly.
I needed to change the address in my order so I emailed them and they got back to me straight away and made the change with out any problems. Really impressed with the customer service and the brand!
Shania was quick and kind and answered all my inquiries! She also helped me track my delayed package (its worth the wait tbh)
This is my favorite sport brand. I love Everything about it, and their customer service is impeccable.
Got a reply to my query in less than 12 hours. Spoke to Gemma who resolved my issue straight away. So impressed with the customer service!
Overview
Bo+Tee has a rating of 4.5 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bo+Tee most frequently mention and customer service. Bo+Tee ranks 249th among Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members