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How would you rate Bo+Tee?
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Israel
1 review
0 helpful votes
Follow Dor D.
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My invite didn't come after few weeks (not because of the brand's fault) so I asked for their help.
They helped me right away and support me.

Very happy about the service and absolutely invite more!

Thanks to: Sarah, Graeme, Sophie, Alexandra, Emily. C and Leigh

Date of experience: March 4, 2021
Kuwait
1 review
0 helpful votes
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Great customer service
February 25, 2021

I would like to thank Lauren April jess and luce.
I haven't received my package but they managed to help me get a refund.
And were trying to sort the problem out.
Great customer service, fast reply on emails. Very helpful and kind

Date of experience: February 24, 2021
Nevada
1 review
0 helpful votes
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I reached out to ensure that my order was correct and they were very quick about responding back and making sure everything was okay on my end. Aimee was very kind and helped me get what i needed within a day of reaching out. Thank you!

Date of experience: January 5, 2021
New York
1 review
1 helpful vote
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Never received my order
August 25, 2023

Customer service is horrible I ordered a month ago I emailed them several times no
Answer at all I tried to reach out to them
Before I write this review! Be AWARE TO GET SCAMMED has anyone else had this experience? I contacted my credit card company and they are going to try and get money back. I will post this in other social media as Well so people be aware.

Date of experience: August 25, 2023
GB
1 review
0 helpful votes
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Great quality items.
January 5, 2021

Can't fault the quality of the items ordered. Super fast delivery and brilliant customer service. After emailing back and forth with a few queries, Caitlin, Bethanie and Nikki quickly replied and were happy to help. Will definitely be ordering more items. Love this brand.

Date of experience: January 5, 2021
GB
1 review
0 helpful votes
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Yasmin and Aimee fantastic
Prompt and professional in resolving a delivery query.
When ordering on other websites its sometimes difficult to contact customer service but not the case with Yasmin and Aimee at Bob+Tee. Woukd definitely order again.

Date of experience: March 19, 2021
Ireland
1 review
0 helpful votes
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Overall good
February 28, 2021

Quick answer on email and really good explanation and help from co-worker Kate. Reasonable prizes and a refund if the items weren't in stock.
Thank you :)

Date of experience: February 28, 2021
New York
2 reviews
1 helpful vote
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FAKE REVIEWS. STAY AWAY!
September 5, 2022

STAY AWAY FROM BO AND TEE! THEY HAVE FAKE REVIEWS HERE AND ARE OWNED BY OH POLLY! HUGE SCAM! OH POLLY IS CANCELLED!

Date of experience: September 5, 2022
Italy
1 review
0 helpful votes
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Ottimo servizio
March 9, 2021

Ho acquistato su questo sito e mi sono trovata benissimo, i capi d'abbigliamento sono di ottima qualità, ho avuto qualche problema con l'ordine ma sono stati gentilissimi ad aiutarmi e a risolverlo. Ve lo consiglio

Date of experience: March 9, 2021
New Zealand
2 reviews
0 helpful votes
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Seamless unitard
June 1, 2021

Kate & Yasmin were very helpful with tracking my order. My order arrived soon after and fits perfectly! You can see photos of me wearing the unitard on Instagram. IG account shenene. C

Date of experience: May 30, 2021
GB
1 review
0 helpful votes
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Bo and Tee
March 21, 2021

Accidentally ordered the wrong size and emailed bo and tee to get some help and I had an almost instant reply and a lovely lady called Shania sorted the problem out for me straight away :) great customer service!

Date of experience: March 21, 2021
Canada
1 review
0 helpful votes
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Shipping
March 24, 2021

Always great customer service. This company is incredible! Got back to me very quickly... was refunded the shipping fee because my orders are taking a long time to arrive. Alix is a great asset to your team. Great job! Fantastic. I'm very pleased.

Date of experience: March 23, 2021
California
1 review
0 helpful votes
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Amazing customer service
February 26, 2021

I had such great help from Alexandra, Emily C, Emily, and Georgina. I had an issue with one of my orders and they were on it right away! They responded very quickly to my email and were very helpful and fixed it for me without hesitation!

Date of experience: February 26, 2021
GB
1 review
0 helpful votes
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Damage after wear
March 29, 2021

I received an order which came in perfect conditions yet after a couple wears it ripped so I reached out to the team and they were all very helpful and came up with an easy and fast solution. The names were Caitlin, Kate and Alexandra.

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
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Customer service
February 16, 2021

I've ordered from bo and tee before but this time for some reason my student discount didn't apply and I didn't notice, I contacted customer service (on a Sunday too!) and Nikki responded to me quickly and efficiently saying they could just refund me the amount that my discount would've knocked off. All I needed to provide was my order number and student discount code. Alexandra then picked this up and sent me some details regarding the refund. Leigh then sent me over a link to leave some feedback for the amazing team after I insisted I wanted to leave them a great review!

Date of experience: February 15, 2021
AE
1 review
0 helpful votes
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Hello, want to say big thank you for Jess (from custom service department)! There was a system mistake, thus i was charged much more for the delivery, Jess fixed it and did reimbursement. Thank you for client friendly approach and thank you for high quality goods!

BR,
Ilona

Date of experience: February 5, 2021
GB
1 review
0 helpful votes
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Slight issue with my refund, within 24 hours Samantha had sent a lovely reply to my email, corrected my issue and processed the remaining refund. 10/10 customer service - thank you!

Date of experience: July 20, 2021
Connecticut
1 review
0 helpful votes
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Package lost
April 28, 2021

My package got lost in the wind. And I reached out to customer service, and they are excellent, they have helped me and guide me through all this unfortunate experience, and the process for recovering my item, step by step. Ms Annie and Ms Aimme are the best. Hopefully with their help and customer support, this whole nightmare will be over soon. Thank you so kindly for all you do Ms Aimme and Ms Annie.

Date of experience: April 28, 2021
Canada
1 review
1 helpful vote
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Recently purchased an outfit from boandtee. Beautiful clothing but the outfit was the wrong size. Contacted customer service and they responded immediately and helped me out with my exchange. Caitlin was lovely and super helpful!

Clothing is of nice quality, fun colors, however sizes run a bit bigger than I'm used to (I'm 5'3,130lbs with a waist of 33 inches), I ordered medium but should have gone with small or x-small.

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
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Items are always shipped very quickly and customer service has been super helpful and responds almost instantly. Love the packaging it comes in and the workout clothes are so unique and great quality.

Date of experience: February 6, 2021

Overview

Bo+Tee has a rating of 4.5 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bo+Tee most frequently mention and customer service. Bo+Tee ranks 249th among Clothing sites.

service
48
value
43
shipping
43
returns
33
quality
43