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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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At times, more often than not, issue or difficult to sign in, customers service often hard to reach.
Not as many options as shopify
I got billed for something I never ordered. Deceptive business practice which is now taking up my personal time to dispute.
I've worked with Bluehost for 15+ years, and this is the worst service I've ever had with BlueHost. People drowned out the first person I spoke with, talking so loud that I could not hear the person I was speaking. He spoke to me as if I were a nearly-born child while repeatedly asking him to repeat himself because I could not hear him. The direction given to me on how I needed to service myself. Your service was non-existent.
Our email has been down all week. We have spent HOURS trying to get it resolved but your tech people are USELESS. Nobody can give us a straight answer, we keep being told 24 hours 24 hours... which has been COMPLETELY untrue. UNACCEPTABLE.
I've been trying to resolve the issue of having domains transferred to this account for months now and have not had any resolution.
Why can't you guys just allow 2 factor authentication that recognizes the 2 devices I use to access my account. My webmail logon no longer works and your particular 2-step authentication is cumbersome. Improve!
Service is good, but this new interface is complex
I will suspend all service related to you. I sent to migrate the few clients I had on this server, I will not make 1 payment to renew even if they give me after that payment, 10 years free, bad technical support service
I am very happy with my domain and look forward to exploring more options and additional services in the near future.
Your cpanel is annoying as $#*!! Always the upsell now, and to get the things I actually need I have to go hunt through more dumbed-down graphic menus. Jesus.
I have always felt supported even though I am rather silly when it comes to remembering passwords and so on, This is relatively easy though.
+ 1 year and you not solve mine troubles. Now i'm always in delay to renew hosting and you have never time to check well! I've troubles with robots.txt...
SO FRUSTRATING! 1. when i click on the email, there is a glitch that takes me to hosting. 2. My account was being charged $600 for a website renewal that was originally $12.3. When I tried to look at what the charges are for each domain, i won't show me the amount!
My mother died and while I was dealing with her death, you deleted my website.
Initial page ad is very annoying, outsource tech support incompetent.
I have issues logging in into webmail. It is a regular 2 to 4 times a year.
Is very annoying. I used to have issues login in to control panel with Chrome, only Firefox worked. And so on
Hard to find correct place to administer sites/email. Can find places to pay more, but I've already paid.
Bluehost has been really helpful - answering questions and helping me get my site up and running.
Getting email to work correctly on Outlook has been an issue. More resources on utilizing Wordpress would be good.
My website has been messing up and now the pictures are gone and it's unformatted. I've tried to fix it but it says I'm not allowed to access the website builder
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members