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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Horrible service trying to get help with services with Squarespace.
When I try to transfer a domain out it says my password is wrong even tho i just used it to log on and leave this review!
Poor for assisting client for the renewal services, trying to reach out so many times but they can't solve the issue until its already expire my account.
It's a little confusing regarding the options in the new dashboard.
I need to speak with someone on the phone. I cannot connect to my website to design it
Like the way the whole process is continually improved.
I am impressed with the new security measures and everything went well.
The chat response is too slow sometimes, and the representatives often claim that they've solved the problem, but after I rated them, I would find that new problems were caused by them, I don't think some of them are
doing things carefully and responsibly.
I don't think it should be this damn hard to give you money!
I cannot renew! The service is not working and does not accept payments
Super slow customer service... cheap offshore...
Website has been down several times, the backend has issues most of the time and login is thru workarounds and bunch of legacy...
My Internet provider offers a Home Internet Protection package (McAfee) and it blocks my ability to get into a website that I am trying to start up. So far no one has been able to tell me how to break through the block.
Website isnt't responding well. Frozen page after log in, harder to navigate with this new look and layout
Hi, we couldnt solve amail recieving problem. Support team is too weak help me about it. They cant solve the problem. We need a solution.
I wasn't aware of the back part being a computer programming need, but it has taken some time and we are working on the website.
The popups that are on my site when I log in are irritating. I worked with your chat representative and they said they cannot be removed. That was Ecommerce popup page. Today the page was website protection and i could barely see the button "no thanks" so I could move forward.
You need to think about your audience when this is a system wide popup - you are not making fans
Passing through the gauntlet of options and screens just to be able to access the Cpanel is astronomically stupid. Every single time. Even if the sites are already set and running, you have to stare at the initial setup like an imbecile.
My DNS keeps changing to a bluehost nameserver. It should be a WIX nameserver, and Bluehost keeps changing it.
Your chat box pops up every time I log in. Blocks the screen, so I can navigate your website. There is no X to close the box or - to minimize it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members