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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Hard to build website and cost went up to outrageous amount. Wish I never went with this company. I'll be looking to switch providers imminently.
Whoever took over your service sold my email. You guys SUCK
I had help through a second party setting up. Would be nice if my site looked more professional.
Buggy, websites go down. Get locked out for no reason, have to reset passwords... overall real buggy.
I had to call multiple times to get a very basic email issue resolved. Your support kept sending me to other vendors when all you needed to do was check a box. Either poor training, poor management, or both.
Terrible hosting services. My website has been unsecured since I had it open. Email doesn't load in time so I've missed many opportunities. Worst hosting platform. None of the techs can map me through to identify the issue.
Been on for 15 seconds, and already two requests for me to add things to my account that cost more money
I've had a number of issues that prevented me from being able to access/use my website that have taken days or weeks to resolve. I'm currently dealing with another that is now into day 3.
I'm at the point of renewing and I'm really quite irritated about the lack of transparency about what it will cost (it doesn't say in the dashboard and I've not had an email recently about it (or since I asked for my plan to be changed). I also don't understand why there's such a lack of control (e.g. To change plans etc.) I have through my online portal. It's disgraceful that an online service gives so little control and transparency over these things in 2024.
Renew prices are far too high and you do not do what you say you will
You charged my over $500 for a inexpensive website. I cant fathom how my costs have gone up from $60 to 500. Absurd. Im going to be switching to another provider.
Logging in has become a real pain. You keep changing things! Now have to use a user id,,,used too be able to login with email. A little while back your password field keys wanting to set a new password rather than use for logging in. All very odd.
Also, is really annoying having the popup trying to sell me some upgrade I don't want - keep having to click 'continue to account manager'
I keep being told my issue has been escalated but nothing appears to be happening
Was facing login issues on my.bluehost.com since last month. It solved yesterday but not sure for how much days it will work fine,
The new platform does not have the same functionality as the old and is extremely confusing
Had issues recently trying to login, which thankfully have now been resolved.
All the extra steps to log in to the platform and skipping all the buying options is getting very annoying.
Thank you, Matt! What a great sales experience. Please give the gentleman a raise. :)
I consider myself a tech "beginner". I appreciate that I have been able to navigate the site.
Your log in page asks for an email rather than a user ID and it does not recognize my email
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members